Restaurant Server Job Description, Key Duties and Responsibilities

Restaurant Server job description, duties, tasks, and responsibilities
Restaurant Servers take order and deliver food to customers. Image source:

This post presents detailed information on the restaurant server job description, to help you learn the tasks, duties, and responsibilities they usually perform.

What Does a Restaurant Server Do?

Restaurant servers, also known as waiters and waitresses, play a vital role in any restaurant.

While a restaurant server job description entails delivering food by taking orders, today’s servers represents the customer service unit of any restaurant.

A good restaurant server can convert any customer into a repeated customer, while a poor server may cause customers not to return again to the restaurant.

Restaurant server job description may also include many different duties, which may depend on type of restaurant in which they are employed.

Not every person can work as a restaurant server. However, if you desire to become a restaurant server, it’s imperative you understand that you belong to a much bigger team and you need to work hand-in-hand with your coworkers if you plan to succeed on the job.

Restaurant servers make sure that customers have an exciting dining experience by providing quality customer service to them.

They work in the front office of the business by taking orders, removing dinnerware from the table in a timely manner and serving drinks and food.

Restaurant server is the general term used for a waitress or waiter who is typically part of a wait staff.

Restaurant servers can get employed in different kinds of establishments, from big dining restaurants to casual eateries.

They are required, by the nature of their job to be on their feet for most of their shifts. Part-time employment in this line of work is common.

The U.S. Bureau of Labor Statistics said in 2010 alone, 4.1 million food and beverage servers were employed.

Restaurant server positions are entry-level and require not less than a high school diploma while previous experience is usually not required, save for some fine dining restaurants where some experience might be required.

Training as a server is mostly done on the job and this is usually carried out by experienced wait staff.

Restaurant Server Job Description Example/Sample/Template

A typical job description for the position of restaurant server consists of important tasks, duties, and responsibilities shown in the job description example below:

  • Provide good customer service
  • Take orders
  • Deliver food
  • Answer questions regarding the menu.
  • Work together with other servers and the kitchen staff to ensure the restaurant is operated efficiently
  • Be a part of the dining experience
  • Offer suggestions and recommendations in regards to orders and drinks
  • Help to personalize the meal
  • Help in the kitchen when the need arise
  • Process payment
  • Greet customers
  • Clean tables and dining area
  • Set tables
  • Discuss the day’s menu with manager and kitchen staffs.

Restaurant Server Resume Preparation

In preparing a resume to be used in applying for the job of restaurant server, information can be extracted from the sample job description above.

The employment history section of the resume can particularly be created with such information.

If you are trying to learn how to write a good resume for the position, you can study this: Restaurant Server Resume Sample.

Restaurant Server Requirements: Knowledge, Skills, and Abilities for Career Success

Here are some of the important qualities most employers would usually request that individuals seeking the job of restaurant server must possess before they are hired.

  • Must have the ability to provide good customer service
  • Must always be neat in appearance
  • Must be ready to wash dishes
  • Ability to demonstrate habits of greeting both new and old customers
  • Must be comfortable with running errands for customers within the restaurant
  • Substantial knowledge of refilling condiment containers
  • Comprehensive knowledge of securing proper payment and at the same time controlling guest checks
  • In-depth knowledge of serving customers’ needs and understanding of serving food to customers
  • Demonstrate ability to sanitize servicing tools and sanitizing dining areas.