Food Server Job Description, Key Duties and Responsibilities

Food Servers take orders and serve customers beverages and food. Image source:
Food Server job description, duties, tasks, and responsibilities.

This post presents detailed information on the job description of a food server, including the tasks, duties, and responsibilities that they commonly perform.

What Does a Food Server Do?

A food server, also known as a waiter or waitress in a service restaurant typically takes orders for beverages and food from customers, then serves them the items as requested.

A food server’s job description includes both preparing and serving the food at various venues. A perfect example might include hotels, cafes and fast food restaurants.

The pay of a food server might be a combination of tips from customers and an hourly wage, with tips often times constituting the major part his/her earning.

The server’s responsibilities depend on many things, such as the location. In a restaurant, for instance, his/her basic duties normally begin with greeting and welcoming customers as they come into the restaurant, or as they are seated at the tables.

Servers offer menus and describe the restaurant’s special dishes; they answer any question a customer might have to ask.

They take beverage and food orders, relaying them to the kitchen staff. After serving the already prepared foods, they might follow up with the customer to ensure a remarkable dining experience was achieved for the customer.

The role of the server also entails frequent clearing of dishes from the table after customers might have finished eating. They also present the customer with the bills and might process their payments or refer to the accounts department.

Many restaurant food servers work in stressful and sometimes demanding environments.

They are mainly always standing and often have to carry heavy items and food trays, requiring a high degree of coordination and physical strength.

In busy restaurants, servers may be responsible for several tables full of customers; yet, they must either remember specific customer requests or write down everything.

The responsibilities of a food server can vary and this depends on the location. They greet patrons, take their orders, serve them, and clean the table afterwards.

Food Server Job Description Sample/Example/Template

Here is a sample job description for the food server position. It consists of key duties, tasks, and responsibilities normally carried out by people who work as food servers.

  • Carry silverware, linen on trays, food and/or use carts to carry trays.
  • Arrange food servings on trays according to orders by customers.
  • Prepare food items such as soups, sandwiches, salads, and beverages.
  • Examine trays to be sure that they contain items required.
  • Load trays with accessories, such as condiments, napkins, and eating utensils.
  • Monitor distribution of food, ensuring that meals are delivered accordingly and that guidelines are followed, such as those for people on special diets.
  • Remove stack dishes and trays for return to kitchen after customers finish eating.
  • Stock service stations with items like straws, napkins, and ice.
  • Take food orders and communicate such to serving counters or kitchen staff so they can be filled.
  • Clean and sterilize kitchen utensils, dishes, equipment, and facilities.
  • Find out where patrons would like to have their meals and help them get sited.
  • Monitor serving techniques and food preparation to make sure that proper procedures are followed.
  • Record types of special food items served to customers and their amounts.
  • Calculate amount of orders taken, present such to customers, and accept payment for services.

When writing a resume for the post of food server, information from the job description example above can be employed in writing the employment history segment of the resume.

Food Server Requirements: Knowledge, Skills, and Abilities for Career Success

Shown below are important qualities a food server should possess to succeed on the job, and which employers usually look for when hiring new hands.

  • Possess strong customer service skills.
  • Possess strong stamina to withstand prolong standing.
  • Strong ability to work as a team with colleagues.
  • Ability to present pleasant appearance; and good manners.
  • Ability to display professional behaviors.
  • Possess good dress sense.
  • Possess taste for good food.