Cleaning Manager Job Description, Key Duties and Responsibilities

By | August 16, 2023
Cleaning Manager Job Description
Cleaning managers provide effective supervision to staff and ensure quality cleaning service is provided.

Cleaning Manager Job Description, Key Duties and Responsibilities

This post provides detailed information concerning the job description of a cleaning manager, including the key duties, tasks, and responsibilities they commonly perform.

It also shows major requirements that anyone seeking the job of a cleaning manager may be expected to meet by recruiters to qualify to access the position.

Please, continue reading to increase your knowledge of the cleaning manager career:

What Does a Cleaning Manager Do?

Cleaning managers are responsible for managing a cleaning team assigned to buildings, hospitals, sites, and other facilities.

They are responsible for the overall management of all cleaning functions in the venue to ensure a clean, safe, and orderly experience for guests, customers, and workers.

They work within office buildings or on construction sites. They may be employed in hotels, companies, and manufacturing firms; clubs, banks, and cleaning companies, etc.

The cleaning manager job description primarily entails ensuring the facility is cleaned correctly and according to the client’s instructions or standards.

It also involves carrying out regular inspection on the facility to determine any unusual or recurring work that needs to be done, such as periodically stripping floor wax, cleaning overhead light fixtures or shampooing carpets, and maintain a checklist of everyday cleaning tasks.

Cleaning managers allocate chores to workers and inspect work afterwards to ensure it is performed to meet standards.

They also listen to clients complaints, investigate, and correct any anomalies to reassure clients of the company’s commitment to excellence and customer satisfaction.

They conduct interviews, make selection, train, supervise, guide, and discipline cleaning service staff to guarantee maximum customer satisfaction.

The cleaning manager work description also involves setting up meetings and communicating relevant information to the staff.

It also entails directing and scheduling staff in their work assignments.

Cleaning managers carry out pre-event inspections of all assigned areas before official opening to ensure cleanliness of areas.

They also make arrangement for the repair of bad equipment and make a replacement for ones.

They maintain enough supplies and inventory of cleaning products by making reorders when necessary.

The cleaning manager is also responsible for ensuring there is safety in the work place, deploying H&S induction for all fresh staff, and making sure the applicable paperwork is signed off.

They also advise and support staff on site as regards H&S issues as they perform their jobs at the assigned work site.

They also manage every incident, reporting them without delay and taking remedial action where necessary.

They implement finance related duties; induct new starts, and get new start paperwork for Payroll and Human Resources.

Cleaning managers work alongside scheduling payroll administrator to make sure that all staffing needs are covered.

Cleaning Manager Job description Example/Sample/Template

Cleaning managers perform various functions, which primarily involves providing supervisory role to ensure effective operational delivery of cleaning services.

Cleaning managers oversee, train, and inspect the work of assigned room and floor staff, ensuring that all procedures are performed to the standards of the facility, which can be a hotel.

They provide support where necessary to ensure certain guests obtain optimum service.

Shown below are major duties, tasks, and responsibilities that commonly define the job description of a cleaning manager:

  • Managing and motivating a team of cleaning staff
  • Conduct stock management of consumables and spares
  • Ensure employees are properly trained and equipped to perform their role
  • Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
  • Certify that equipment is safe to use and in good working condition
  • Oversee all escalations and performance management developments
  • Supervise performance of cleaning team
  • Conduct safety briefings and toolbox talks
  • Collaborate with clients to ensure there are no problems on site
  • Keep close interaction, communication, and coordination with the Front Office and other departments
  • Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
  • Proficiently clean clients’ homes to meet both company and client standards
  • Supervise all employee work on assigned site, to make sure it meets the company and client standards
  • Have a conversation with clients regarding appointment time, and for the period of cleaning
  • Drive to every location with the team along with supplies in official vehicle
  • Make sure all keys/codes and payments are sent back to the office at the end of the day. Payments should be collected in a professional manner
  • Demonstrate a positive attitude and show an example for other employees to emulate
  • Make sure all employees follow company standards by constantly coaching and redirecting performance.

Cleaning Manager Job Description for Resume

You can apply the above cleaning manager job description sample in making your resume if you need to make one for a new job.

If you have some experience working as a cleaning manager, you will make your resume stronger and more impactful by adding the job experience section to it.

You can easily create this section by using the duties and responsibilities of the role shared in the sample job description above.

This will help convince the recruiter that you have good knowledge and experience of the cleaning manager job.

Cleaning Manager Requirements – Skills, Knowledge, and Abilities for Career Success

When hiring for the cleaning manager position, recruiters seek for individuals with the right abilities, skills, and experience, etc. to be able to perform the obligations, purpose, and objectives of the position.

Shown below are major requirements that recruiters commonly set for prospective candidates to meet to qualify to access the cleaning manager role:

  • Education: High School diploma or equivalent
  • Knowledge: Experience and solid knowledge concerning the use of cleaning equipment, and cleaning solutions and substances (COSHH)
  • Managerial and supervisory experience, competent to monitor and check other staff’s work and deliver training or direction to new staff
  • Physical dexterity: Must be agile and in good physical shape; ability to lift up to 25 lbs, stand for more than one hour, and bend at the waist and knees. The job entails constant walking, occasional sitting, and climbing stairs; and lifting and carrying 50 lbs+ materials
  • License: Must possess a valid driver’s license; vehicle must be registered, well maintained and reliable
  • Detailed oriented: Have a mind for quality and accuracy; attentive and thorough
  • Possess cash handling skills; strong relationship building and interpersonal skills
  • Communication skills: Possess superb verbal and written communication skills
  • Have time management and multitasking skills
  • Computer skills: Can work with Microsoft Office Suite
  • Ability to work effectively both as an individual and as a team with other people.


If you are a recruiter or HR manager seeking competent candidates to hire for the cleaning manager role in your organization, you can apply the sample job description provided above in making effective description for the position.

The content of this page is also helpful to individuals interested in the cleaning manager career to learn about the duties and responsibilities they normally perform.

Did your knowledge of what cleaning managers do increase by reading this article? Please, make a comment in the box below. Do also discuss your job description if you work as a cleaning manager.