USPS PSE Mail Processing Clerk Job Description, Key Duties and Responsibilities

USPS PSE Mail Processing Clerk Job Description, Key Duties and Responsibilities.
USPS PSE mail processing clerks need to be able to decipher the complex tracking system in order to provide better customer service.

This article explains the USPS PSE mail processing clerk job description in detail.

It provides exhaustive information on the duties, tasks, and responsibilities USPS PSE mail processing clerks are usually charged with.

It also presents the major requirements candidates may be asked to meet to be hired for the PSE mail processing clerk role at the USPS, as well as the estimated salary for the position.

Please, continue reading:

What Does a USPS PSE Mail Processing Clerk Do?

A USPS Postal Support Employee (PSE) mail processing clerk is responsible for processing mail using the FolioMail, which requires reading mail to verify that personal and confidential information is not divulged.

The clerk reviews letters and parcels for damage, security features missing from letters or parcels, pharmaceuticals addressed to individuals with a prescription number, and ensures the content of the letter is not conveyed in any way (no matter how subtle).

USPS PSE mail processing clerks provide customer service to customers by addressing their concerns with regard to various aspects of FolioMail operations.

They may explain the structure of international mail to customers and provide assistance by giving advice on how best to send items outside of the United States.

They must assist customers in retrieving their international mail by accessing the tracking systems and using Commercial and Non-Commercial Mail Receipts (CNRR) codes in order to decipher a customer’s specific tracking information when necessary.

Essentially, a USPS PSE mail processing clerk must be able to decipher the complex tracking system in order to provide better customer service.

They may perform other duties as assigned by their manager (e.g., delivering parcels, updating databases, and reviewing outgoing packages).

The USPS PSE mail processing clerk job description involves performing high quality work from start to finish with every task completed.

It also entails handling two to five (2-5) trays or sacks of mail at any one time, which typically weigh between 40 and 70 pounds per tray/sack.

They are involved in moving mail, which can be awkward and cumbersome, through a maze of conveyors and sorting equipment that enables the various postal facilities to sort out various types of mail, including letters and parcels.

The Postal Support Employee mail processing clerk is involved with a variety of procedures, such as reading letters, cards and parcels to determine the contents, and then sorting the various types of mail.

They ensure that the tracking of international mail is correctly recorded and that stamping procedures are correctly followed.

They also make sure that all outgoing packages are properly packed and all outgoing parcels are correct and securely fastened with packaging tape and wrapping materials, as required by postal regulations.

The PSE mail processing clerk is required to work flexible hours and has the responsibility to get a good night’s sleep before starting their day of work (no matter what time they start).

They may also be called upon to help customers retrieve their international mail from their local post office.

USPS PSE Mail Processing Clerk Job Description Sample/Example/Template

The USPS PSE mail processing clerk job description entails the following duties, tasks, and responsibilities:

  • Process mail, mailpieces and mixed mail using USPS PSE parcel and expedited delivery services
  • Maintain inventory, prepare for incoming shipments
  • Sort mail for individual cities, states, regions of the US
  • Prepare bills-of-lading or other such documents as necessary
  • Take tracking and delivery reports when required by management
  • Ensure safe operating environment in the warehouse by ensuring that all conditions are met to prevent occupational hazards
  • Provide valuable customer service to PSE customers
  • Complete all required paperwork in accordance with local and federal regulations
  • Assist customers by retrieving and processing information from the Internet, scanning documents and taking photographs
  • Regularly clean work area to ensure safety
  • Scan for errors, add zip codes to several hundred pieces of mail a day
  • Use postal keys during shift if required to keep up with volume of mail that needs to be locked/unlocked (less than 2 hours a day).

USPS PSE Mail Processing Clerk Job Description for Resume

If you have worked before or are presently working in the role of a PSE mail processing clerk at USPS and are making a new resume or CV, then you can apply the sample USPS PSE mail processing clerk job description above in creating a compelling Professional Experience section for your resume.

You can state the duties and responsibilities of a USPS PSE mail processing clerk from the sample job description in your Professional Experience to show you have been effective working as a PSE mail processing clerk at USPS.

This piece of information in your Professional Experience can help greatly to get the recruiter/employer to grant you an interview, especially if the new job that you are seeking requires having some PSE mail processing clerk work experience.

USPS PSE Mail Processing Clerk Requirements: Skills, Knowledge, and Abilities for Career Success

If you are applying for a PSE mail processing clerk job with USPS, here are major requirements you may be asked to meet to be hired:

  • Knowledge of all services provided by USPS PSE to their customers
  • Continuous standing or walking, lifting or moving up to 50 pounds during an 8 hour day
  • Ability to operate office equipment, such as telephones, printers and copier
  • Ability to read and write English
  • Ability to comprehend, follow and maintain policies and procedures
  • Ability to work in a team environment with other employees and coworkers
  • Ability to keep information confidential and proprietary
  • General understanding of USPS PSE’s operations, procedures, policies and standards
  • Ability to provide customers with the best possible services and products
  • Ability to understand how the mail processing system works
  • Ability to establish relationships with customers and other employees of USPS
  • Attend PSE training clinics as required by new policies, procedures or guidelines
  • Ability to work overtime as needed
  • Ability to perform the duties of the position without assistance from others
  • Ability to walk, lift, bend, reach, stoop and twist as required by typical duties
  • Ability to meet all qualification requirements including speaking English.

USPS PSE Mail Processing Clerk Salary

The average US Postal Service PSE mail processing clerk income is $19 per hour, according to Glassdoor, which ranges from $13 to $27 per hour.

Conclusion

This post is helpful to individuals interested in the PSE mail processing clerk career with the United States Postal Service.

They can learn all they need to know about what PSE mail processing clerks do at USPS, and so be able to decide if that’s the kind of job they want to do.