20 Best Geico Assessment Test Tips with Practice Questions and Answers
This post provides exhaustive information on the Geico job assessment test and valuable tips to help you achieve great score in the test, including sample questions and answers to practice with in your preparation for the test.
Please, read on:
What is Geico?
Geico, which stands for Government Employees Insurance Company, is the second-biggest insurance company in the United States, and is best known for its tiny green gecko.
The company hires about 40,000 people in 6 key areas including Customer Service, Auto Damage, Claims, Sales, leadership & Management Programs, and Corporate & Technology.
Geico’s hiring process is categorized by position – making job seekers who apply for positions in sales, customer service, auto damage, and claims to have a slightly different interview process from those who apply for positions in corporate, technology, and leadership.
Passing the Geico assessment test is also part of the company’s hiring process.
You can’t pass the test without first knowing what it is all about, and that’s the focus of this article.
20 Best Geico Assessment Test Tips
Here are important facts about the Geico job assessment test and tips to help you make top scores in it:
- Geico Assessment Test Needs Preparation
There are comprehensive practice materials to help prepare you for your job assessment.
By improving your scores, you are proving that you are the right candidate for the job.
With serious preparation for the test, your chances of getting the desired job with Geico are brightened.
There are sample questions with answers with detailed explanations that you can use in your preparation to help ensure your success and get the job of your choice.
As the second-largest auto insurance company in the United States, Geico employs 27,000 people; the majority of whom are in the fields of sales, claims, and customer service.
- Geico Assessment Test is Considered Tough
The Geico assessment test is considered tough and therefore needs to be thoroughly prepared for.
The variation of the test is according to the position.
The test focuses more on your reading comprehension, typing, computer skills, and your ability to multitask for sales and customer service positions.
You are tested on spatial recognition and reading comprehension when dealing with claims and damage so as to determine if you can accurately explain what you see and if you can understand the claim.
You may not actually complete all the questions, but it is important to work quickly and accurately to complete as many as possible.
- The Geico Caliper Profile Test
Candidates are required to take the Caliper Profile in addition to the Geico assessment test and as part of the recruitment process for many of the representative positions at Geico.
The Caliper Profile test is used to measure and report on how an individual’s qualities relate to job performance.
The company uses the test to collect information about an individual’s natural strengths, motivators, and potential to succeed in a role.
- Geico In-Person Interview Follows the Assessment Test
After passing the assessment test, the next thing that follows is the in-person interview. This is a combination of a general interview and a role play.
The interview involves real-life situations.
For instance, the interviewer may assess how you handle work-related curveballs, multi-tasking, and stress as part of the interview.
- Geico Initial Phone Screening Assessment
The initial phone screening assessment has questions that will focus on the applicant’s resume and overall background, including inquiries about relevant experience, strengths, and weaknesses, as well as details of the applicant’s resume that make them exceptional.
Positions that concentrate on customers will contain a brief 15-30 minutes phone interview while non-customer-focused roles will have a 30-60 minute interview.
The initial phone screening assessment may also include a personality test, which will be sent into the email following your scheduled time for the interview.
This comes in the form of a survey, asking applicants to rate certain character traits, actions, or scenarios based on how much they agree with them.
Through the results of this test, Geico will know how well the applicant fits in with the company’s environment and the role.
- Geico Computer Skills Test
This test combines typing skills and basic computer navigation. Geico wants to ensure candidates possess the basic computer knowledge and skills so that they can be fairly self-sufficient with their daily responsibilities.
The computer skills test is timed so candidates’ ability to type a minimum of forty words per minute while maintaining accuracy and providing first-class work could be determined.
- Geico Multi-Tasking Test
Geico’s multi-tasking assessment comes in two similar rounds, each round consisting of customer correspondence on one side and simple math equations on the other.
You need to work as quickly and accurately as you can while taking this assessment test, although the candidate is not expected to complete every single task in the time given.
- Geico Customer Simulation Test
The common interactions that an employee has with customers are recreated by the customer simulation.
The company will ask the candidate to answer emails and phone calls and help the customer in the best way that they can while maintaining company expectations.
Geico usually adds one or two difficult customers to highlight how the candidate would deal with a difficult situation.
- Geico Spatial Reasoning Assessment
The Geico spatial reasoning test is a timed, multiple-choice assessment that is so common in auto damage roles, and it judges the candidate’s ability to understand claims being made and appropriately assess them.
- Geico Reading Comprehension Test
This is a brief assessment test that measures the candidate’s ability to understand statements, arguments, and correspondence.
The candidates will be required to use arbitrary observations to reach reasonable conclusions.
The Geico reading comprehension test also requires the candidates to use proper grammar, vocabulary, and punctuation.
This test helps Geico understand how competent the candidate will be when dealing with customers.
- Geico Numerical Reasoning Test
Non-customer focused roles such as data, finance, and analytics-related positions will take a numerical reasoning aptitude test.
During the test, a graph or table is provided with 3-5 questions that follow up.
As each question has five different answer choices, candidates are required to use the evidence found in the figures to reach a decision.
Successful candidates will be able to interpret graphs and data, and will also have basic understanding of fractions, statistics, and algebra.
- Geico Technical Test
This test features different problems that repeatedly occur on the job, and it is common for those applying for IT and other technology-related positions.
This test is timed with subject matter primarily focusing on coding.
The candidates are required to use their previous knowledge of the subjects to complete the test.
- Geico Simulation Exercise Test
During the simulation exercise, the candidate is required to listen to a call or respond to a financial claim on the GEICO’s chat.
Sixty seconds will be given to answer each customer in the most excellent way that you find suitable.
There are previously provided company guidelines that can help you. Also remember to read instructions carefully.
- Geico Personality Test
This test is used to determine the personality traits of a particular individual.
Most of the tests surrounding personality assessment are actually meditative, in the sense that they involve self-report questionnaires, measures, or reports from life records such as rating scales.
Because of the thoughtful nature of the personality test, it’s not so easy when taking it.
Secondly, the test depends wholly on honest answers from the individual that is being tested.
Instead of being self-deluded during the test and provide dishonest answers just to satisfy yourself, it’s better to rather face the realities of your personality.
- Geico Competency Test
The Geico competency test assesses your competencies, such as your strengths and capabilities.
How comparable are you to others in the labor force measuring the 16 most common and work-related competencies.
You will be given about 15-20 minutes to finish the test. Therefore, you should increase your pace to meet up with the time allotted.
- Geico Watson Glaser Critical Thinking Test
The Watson Glaser critical thinking test is part of Geico’s assessment tests that helps employers to easily detect the ability of individuals to make the right decisions and accurate deductions.
The test is used in both the educational and employment fields, but it has become increasingly popular as part of many companies’ hiring processes.
This test is commonly used to assess those in vital decision-making roles.
There are a total of 80 multiple-choice questions contained in the test.
However, there is a reduced version of the test that is preferably chosen by most organizations.
This reduced version has half of the items of the original version.
The test can have a specific time limit of 40-80 minutes depending on the position you are applying for.
- Geico Inference Test
This test measures the ability of persons to investigate until they discover the appropriate acts, discriminating between the events surrounding a particular condition.
- Geico Work Values Test
The employers want to know what makes you happy and unhappy in your work and career using this test.
The test is used to determine the work values you value most and what truly motivates you.
In this test, questions such as, “Why did you make specific career choices”? “What would be a good career move for you? What are your talents”? “Which work value suits you best”, and “which work values will make you happy and successful” need to be answered.
- Geico Team Roles Test
This test determines which team roles are best suitable to you.
It is inspired by ideas on team roles theories, knowledge of the big five personality theory, and generalized competency frameworks.
The team roles test uses many cultures to measure roles found in businesses and management teams all over the globe.
- Geico Deduction Test
This test evaluates an individual’s ability to make logical deductions based on accurate and sustained reasoning.
The test measures a candidate’s ability to think and reason critically, to use their skills efficiently within decision-making processes, and to act logically, critically, and objectively.
Geico Assessment Test: Practice Questions and Answers
Here are sample questions with answers you can apply in your preparation for a job assessment test with Geico:
Question 1: Which of the statements below is false based on the facts provided in the text?
A) Ebola has been classified as one of the major problems for the community Democratic Republic of Congo and is subject to outbreaks on somewhat of a usual basis.
B) An outbreak in certain provinces served as the impulsion for checking new treatments.
C) The World Health Organization knows about the problem and is actively working to stop Ebola outbreaks in Congo.
D) The drugs discussed in the article did not analyze well when testing commenced in November.
Question 2: Why did you abandon your previous job or consider leaving your current job?
How you should answer this question is to explain something you didn’t find in your previous job, but can realistically find it in your new occupation, while working for Geico.
Maybe you didn’t feel suitably rewarded for your effort in work. Or you did not like the work background, or could not profit from a vast and established brand in your sales endeavors.
If they ended your contract, you should also be sincere. Do not lay blames on the others, and admit making an error.
Surely, you made an error, and had to go because of it. But you corrected yourself and do not plan to repeat the same errors while working for Geico.
Question 3: Do you like setting goals for yourself in the profession?
All things are quantified and monitored at Geico.
Micromanagement was taken to the extreme, having a metric for everything.
You should rather love goals – whether you set them for yourself or someone else set them for you in your job.
Make the interviewers know that goals are not worrying you. In contrast, it is good to have an aim, something you can aspire to, a benchmark you can endeavor to meet or exceed each month.
That’s the approach they look for in a good job applicant at Geico, because that’s the way they do the business and treat their employees.
Question 4: What will you do if a customer complains about the service they received from you?
Make the interviewers know that a quality customer service is your main concern. Therefore you will carefully listen to the customer, trying to find out the main cause of the problem.
It could be either a mistake, or just a misunderstanding.
In any case, you will quietly listen and try to address their complaint – without emotions, focusing on the way out of the problem.
Furthermore, you will attempt to learn from the condition, so when you experience a similar situation with another customer, you won’t repeat the same mistake.
You will know how to do things better.
Question 5: How do you handle rejection and negativity?
You won’t hear only words like “well done” in your job. Some people will be sad, and many will not accept your offer.
That’s how it goes in any customer service or sales position.
Make the interviewers know that you have realistic expectations about the work, and count with negative aspects of the job.
First of all, you need to understand that people do not snub you. They reject your offer. That’s a basic difference, although a tough one.
Secondly, you ought to know that a sales position isn’t as you might think. Some people will hang up as soon as you introduce yourself, and you will hear “no” more often than “yes”.
But you also know that sales are a game of numbers. The sales will come sooner or later If you are persistent in your efforts and continue calling customers or meeting them in person.
Part of Geico’s hiring process includes passing their aptitude test, and you cannot pass their test without preparing for it.
The company wants to test how you can think quickly and solve immediate problems.
This article has shared tips and sample practice questions and answers to see that you excel on your Geico assessment test.
>> Are you billed to take a pre-employment assessment test with a company? If you are, then it is wise to learn about the test and prepare effectively for it with lots of practice questions and answers. Start your preparation for your coming test here: Make Top Scores in Employers’ Assessment Tests.