This post provides detailed information on the job description of a pharmacy cashier, including the key duties, tasks, and responsibilities that they perform.
What Does a Pharmacy Cashier Do?
The pharmacy cashier is responsible for greeting customers and assisting them with their needs.
He/she answers any inquiries they may have and helps them with their shopping needs. In any situation where the customer is not happy, the cashier has to listen to their issue and pass the matter to the pharmacy manager.
The cashier at the pharmacy also notifies the customer of any sales or promotions going on in the store.
Working in a pharmacy provides different experiences, depending on the position you’re holding in the pharmacy.
A pharmacist and a pharmacy technician are going to have separate job experiences working in a pharmacy, just as the cashier would have distinct experience from those of the technician and the pharmacist.
As the cashier, your primary task is to ring up people’s prescriptions.
Sometimes, it is not always clear which employee is the cashier, pharmacist, or the technician; therefore customers will likely ask the cashier of things he/she knows nothing about.
Because a pharmacy can be a very busy place, sometimes people would have to wait for a long time before they can get their prescription, and consequently they will often be very aggravated by the time it is their turn.
The pharmacy cashier’s job description also involves making sure that all of the pharmacy’s products are stocked with new products as they arrive, and that the store is kept clean.
The cashier may also need to help with tasks relating to inventory, like re-ordering merchandise and counting merchandise when needed. The probability of this happening depends on the setup of the pharmacy.
Many times people will come to your cubicle to fill a prescription and then get angry because you would have to direct them to another area, especially if they have been on the queue for a long time.
When this happens, it is not that the prescriptions are not ready; the fact is that the cashier is not responsible for preparing and delivering drugs to customers, that is not part of their duties.
The job of the cashier is different from that of the pharmacist or even the technician at the pharmacy.
Pharmacy Cashier Job Description Example/Sample/Template
Below is an example of a pharmacy cashier job description, consisting of a list of duties, tasks, and responsibilities that make up the daily work activities of a cashier in a pharmaceutical store.
- Reconcile cash register at the end of the shift.
- Ensure the appearance of the store meets the requirements of the corporate office and is favorable to the customer, including all housekeeping tasks.
- Stock store shelves with merchandise when it is delivered to the store.
- Help with the works of the One-hour Photo department.
- Build displays of merchandise.
- Complete inventory counts.
- Order merchandise.
- Put up signs that will identify items on sale in weekly or monthly advertisements and take down the signage when such sale is over.
- Assist with changes and price markdowns for merchandise on the shelves.
- Provide excellent customer service.
- Answer customer inquiries.
- Resolve customer complaints.
Pharmacy Cashier Job Description for Resume
The employment history section of the pharmacy cashier’s resume can be prepared using information from the sample job description shown above. You will however need to ensure that the duties and responsibilities highlighted conform to your actual experience on the job.
Pharmacy Cashier Requirements: Knowledge, Abilities, and Skills for Career Success
- Knowledge of operation of equipment such as pharmacy computer systems, and cash register, or the ability to use them.
- Ability to extract relevant information from prescription forms by reading and transcribing its content.
- Strong clerical skills and ability to perform basic math calculations, including additions, subtractions, multiplications, and divisions.
- Must pass drug test.
- Ability to read fine prints and to preserve confidential information.
- Must have a strong sense of urgency and be willing to move with purpose.
- Ability to stand for long period, and work on a regular basis and on weekends.
- Ability to work day and/or night shift(s).
- Accuracy and attention to detail.