Operations Manager Job Description Example

By | August 23, 2023
Operations manager job description, duties, tasks, and responsibilities
Operations managers help ensure day-to-day business activities run smoothly in an organization.

Operations Manager Job Description Example

What Does an Operations Manager Do?

Operations managers oversee the day-to-day business affairs of an organization to ensure they run smoothly.

The operations manager job description entails coordinating the use of materials and human resources in order to achieve operational objective.

The role of an operations manager varies from organization to organization. They basically perform an array of duties that ensures every aspect of the production cooperates to deliver a high quality product.

In performing their tasks, operations managers oversee the management of raw materials and personnel to ensure smooth and seamless operations.

They hire and train operations employees to ensure an effective workforce.

They also delegate/assign tasks and work territories to staff according to their specialization.

Usually, operations managers carry out a range of functions to ensure proper management of an organization’s finances.

They oversee the management of the supply chain order to reduce production cost.

They prepare budgets and analyze sales financial statements/sales reports in order to identify areas that require improvement.

Their work description may also involve conducting business forecast and cost-benefit analysis to highlight factors necessary for operational efficiency.

Operations managers as part of their responsibilities develop and establish policies and procedures necessary for achieving set goals and objectives.

They usually liaise with other departmental heads to implement established policies.

Operations managers play a vital role in establishing good working relationship between the different parts of an organization.

They achieve this by facilitating communication between different departments.

As part of their job description, operations managers liaise with the quality assurance department of an organization to ensure products meet the standards and requirements of clients.

They ensure availability of equipment and machinery required for work operations.

They also perform various other functions, among which include management of support services and collaborating with other top executives to develop plans for enhanced operations.

Operations managers usually require a Bachelor’s degree in business finance or in a related discipline to work in the position.

Having advanced degrees such as MBA on the other hand increases job prospects.

Some of the qualities operations managers need to succeed on the job include leadership, communication, and planning skills.

Operations Manager Job Description Example/Template

Here is an example of an operations manager job description, showing major tasks, duties, and responsibilities most companies will expect you to perform:

  • Oversee the annual budgeting and budget planning process of the organization to ensure relevant objectives are considered
  • Conduct periodic assessments to evaluate the financial performance of the company
  • Prepare and present short term and long term reports on financial and managerial operations
  • Oversee the reconciling of monthly company operations in order to generate annual reports
  • Utilize appropriate financial tools in managing accounts payable and receivable
  • Administer organizational insurance as well as employee benefits and payroll
  • Monitor accounting systems and procedures to ensure billings, receipts, and pledges are recorded
  • Conduct business forecast to identify recent developments so as to develop long-term financial plans
  • Develop and implement policies and procedures required for improved process and maximum output
  • Oversee the recruitment and training of work personnel to ensure effective operations
  • Coordinate the activities of the departments, involving in the production, storage, and distribution of goods
  • Collaborate with the quality assurance unit of the firm to ensure production of high quality goods
  • Manage and monitor the operations of IT, HR, Accounts and other support services in the organization
  • Liaise with top management executives to develop strategies for operational efficiency
  • Plan and support sales, marketing, and customer service activities.

Operations Manager Resume Preparation

Writing a resume for the operations manager job will require including the job experience section to let employers know that you have worked in that role before and so will be effective on the new job if hired.

This section of your resume is an opportunity to highlight the duties and responsibilities that you performed as an operations manager at your previous place of employment.

To make this section if you have worked before as an operations manager will be to simply apply the functions of the role shown in the job description sample above.

Requirements – Knowledge, Skills, and Abilities – for Operations Manager Job

If you are thinking of working as an operations manager and want to know what you need to access the job, the following are the common requirements most employers will expect you to meet:

  • Education and Training: To become an operations manager, you require a Bachelor’s degree in business, finance, or in a similar discipline. You can further obtain a Master’s degree in business administration or operational management to increase job prospects
  • Leadership Skill: Operations managers are able to direct and supervise the activities of operations personnel to meet set targets
  • Communication Skill: They are skilled in interacting with the various departments of an organization in order to achieve common operational goals
  • Planning Skills: They are able to organize and coordinate a production process to be efficient.

Operations Manager Skills for Resume

To make a good skills section for the operations manager resume, you can simply apply the required qualities above if you have them.

Highlighting the above qualities in your resume increases its chances of succeeding in getting you an interview as employers will be more attracted to it because it contains the qualities and skills they require for the position.


This post provides detailed information of what operations managers do, which helps you to know more and prepare for the career if you have interest in it.

Also, employers can apply the sample job description given above as a template in making a good operations manager work description for hiring new staff and assigning tasks to them.

Did you learn something valuable about what operations managers do in this post? Please, share your thoughts about this article with us by leaving a comment in the box below. Also, if you work as an operations manager, do share your work activities with us too.