IT Trainer Job Description, Key Duties and Responsibilities
This post provides complete information on the job description of an IT trainer to help you learn what they do.
It presents the key duties, tasks, and responsibilities that commonly make up the IT trainer work description.
This article also provides the major requirements applicants for the IT trainer position are commonly expected to meet to be hired for the job.
Please, continue reading to increase your knowledge of the IT trainer career:
What Does an IT Trainer Do?
Information Technology (IT) trainers are responsible for developing and implementing technology-related educational sessions for their organization, clients, or end-users.
They are responsible for training IT staff and end users on the proper operation of computer equipment, hardware devices, and software applications.
They are also responsible for providing training/instructions on how to troubleshoot system applications to increase productivity and minimize downtime.
They also apply their expertise in determining training and learning needs for new and current employees.
The IT trainer job description also involves planning, coordinating, and implementing learning classes and activities to front line employees.
It also entails organizing various training sessions for all new employees and providing tests to evaluate the effectiveness of the training programs.
They are also responsible for facilitating courses offered by content experts professionally.
IT trainers are also responsible for the design of online site courses and the execution of training programs for all information technology processes.
They also collaborate with the project manager to prepare project requirements and schedule for training.
They are also responsible for analyzing software releases, developing a course curriculum for its demonstrations and providing required training for the same.
In addition to IT expertise, IT trainers must have excellent communication and presentation skills to present to large groups of people at a time.
They must also be skillful in using presentation tools such as handouts, PowerPoint presentations, and videos to make effective and engaging presentations.
It is also important that they have organizational and time management skills to perform their job successfully.
IT Trainer Job Description Example/Sample/Template
IT trainers are responsible for the design and delivery of training programs in information technology (IT).
They are responsible for designing and preparing materials and handbooks for the training and monitoring of all training programs, as well as providing progress reports for all employees that participate in training sessions.
Shown below are major tasks, duties, and responsibilities that usually make up the IT trainer job description in most organizations:
- Conduct training needs analysis and define the skill sets needed to accomplish different roles
- Conduct performance appraisal to establish the skills gap between current and desirable learner skill levels
- Present training to end-users
- Perform technology training sessions for IT department staff as required
- Revise training presentations and schedules for Site IT department training as needed
- Design training programs equip employees/end-users with the appropriate skills
- Develop a suitable mix of formal and informal development activities
- Responsible for the set-up of the learning environment and resources
- Deliver training program in group and or online (e.g. e-learning and webinar) settings.
IT Trainer Job Description for Resume
If you are writing a resume for an IT trainer position or a related role and have worked before or are currently working as an IT trainer, you can apply the sample job description provided above in making the professional experience section of the resume.
You can use the IT trainer duties and responsibilities highlighted in the above job description example in describing your functions in the professional or work experience area of your resume.
IT Trainer Requirements – Skills, Knowledge, and Abilities for Career Success
If you are seeking to work as an IT trainer, it is important to know that you will be expected to meet certain requirements to prove that you will be effective in performing the duties of the role.
Shown below are major requirements most recruiters will expect you to fulfill if you are seeking to work as an IT trainer:
- Education: Applicants for the IT trainer job should have a Bachelor’s degree in Information Technology, Computer Science, or Information Systems, or in a relevant field
- Certification: In addition to having educational qualification, a professional certification in training such as Certified Technical Trainer is an advantage
- Knowledge: IT trainers work in different sectors, so it is important that they must have solid understanding of business operations and relevant IT skills valuable to the particular industry
- It is important that IT trainers can create technical documentation for the purposes of training a non-technical audience
- It is vital for IT Trainers to have expertise in industry-available media and education delivery processes (e.g., computer-based training, web-based training, etc.) and modern educational techniques
- Knowledge designing technical course material is vital
- Familiarity with corporate computer security principles is essential
- High mid-level understanding of GE Centricity Business (IDX and Advanced Web) or Allscripts (TouchWorks) Enterprise EHR basic system set-up is also desirable
- Computer Skills: An IT trainer should be proficient with MS Word, Google Suite, Excel, PowerPoint, Vizio, and Outlook. It is also important that they are familiar with Adobe Professional, Proprof, Zoomerang, or the employers’ industry-specific software packages
- Customer service skills: they should be customer-centric, flexible to meet customer needs, and able to work effectively with many levels of personnel
- Interpersonal Skills: an IT Trainer must be able to build rapport, influence others with ease, and establish and manage relationships with all levels of employees
- Communication Skills: They must be an outstanding communicator, able to listen for verbal and non-verbal cues, with exceptional writing and verbal skills, as well as able to present technical and non-technical information clearly and precisely to diverse groups of people
- Organizational Skills: It is also important that they can plan and prioritize activities to achieve optimal results in a fast-paced environment
- Time Management Skills: It is important that they can effectively program activities and follow through with a schedule to produce quality work within the stipulated time-frame.
IT Trainer Salary
According to Payscale, the average salary for an IT trainer falls in the range of $40,000-$93,000, with a greater percentage earning $61,000 per annum.
The figure is close to the estimate on Glassdoor, which reveals that the annual average salary of an IT trainer is $58,632 in the United States.
The estimate is based on 1,946 salaries submitted anonymously by IT trainer employees.
The annual earnings of an IT trainer are influenced by experience, skills, and location.
To hire an IT trainer, recruiters need to publish the job description for interested individuals to respond to.
If you are a recruiter or employer hiring for the IT trainer position, you can adapt the above job description as a template in creating a detailed description of the IT trainer role in your organization.
This article is also helpful to individuals interested in the IT trainer career to increase their knowledge of the duties and responsibilities that define the role.