Working for American Airlines: Employment, Careers, and Jobs

By | October 9, 2023
Working for American Airlines
American Airlines: The largest airline in the U.S. Image source:

Working for American Airlines: Employment, Careers, and Jobs

If you desire to start a career with American Airlines, AA, this post will assist you to learn about jobs and employment at the company, and provide you all other career information there.

You will learn about different job opportunities and career prospects for both interns and individuals who seek full time employment, as well as the benefits provided for those working at American Airlines.

Read on…

American Airlines: Company Overview

AMR Corporation was founded in 1982 and is the parent company of American Airlines Inc. and AMR Eagle Holding Corporation.

AMR Corporation filed for bankruptcy in November, 2011, and in December, 2013 merged with U.S. Airways Group and changed its name to American Airlines Group.

American Airlines (AA) is now the largest airline as measured by available seat miles (or ASMs) with a 26% market share, closely followed by the two legacy airline competitors, United Continental Holdings (UAL) with a 25% share and Delta Airlines (DAL) with a 23% share.

Together with its low cost competitors, Southwest (LUV) and Jet Blue (JBLU), the top five airlines comprise 91% of the total domestic market share in U.S.

Following the truism that you have to spend money to make money, AMR ordered 460 single-aisle jets — 200 Boeing 737s and 260 Airbus A320s for delivery between 2013 and 2022 as the leading aircraft order in history.

The fuel-efficiency new aircraft are designed to save in operating costs. Back in 2016, the company took delivery of 55 mainline aircraft and retired 71 older legacy mainline aircraft for safety of lives and property.

Geographic Reach

American Airlines Group has key hubs in New York, Miami, Los Angeles, Charlotte (North Carolina), Chicago, Dallas/Fort Worth, Philadelphia, Phoenix, and Washington, DC.

It provides international service to New Zealand, Europe, Canada, Australia, the Middle East, Asia, and Central and South America.

Sales and Marketing

American Airlines Group (AAG) tickets are sold through reservations, its website (, and third-party distribution channels. The company spent $116 million on advertisements in 2016.

Financial Performance

AAG has declined in two straight years of revenue accounts, with revenues plunging two percent from almost $41 billion in 2015 to $40 billion in 2016.

A decline in mainline and regional passenger revenues that were driven by lower yields fueled by competitive capacity growth caused the slight dip in revenue for 2016.

The carrier also experienced macroeconomic softness outside of the US and foreign currency weakness.

Why Work for American Airlines

If you ever dream of working in the Aviation sector or have interest in flying in the air, piloting an aircraft or attending to people while on board a plane, then American Airlines might just be the right company to work for.

At American Airlines you will work on a team that treat customers with the highest level of service, ensure flights depart and arrive on time, work diligently to get baggage safely to its destination, and so much more.

Improved Employee Group

American Airlines values its employees’ contributions so highly and provides competitive pay and benefits packages, enough opportunities for career growth and development, and a different and inclusive working environment and the recognition deserved by employees.

As an employee of American Airlines, you are encouraged and supported, and your life and that of others around you are enhanced.

Working at American Airlines provides:

  • Medical, dental and vision coverage
  • Health Spending Accounts and Flexible Spending Accounts
  • Life, accident and disability coverage
  • Employee assistance program
  • Auto, home and group legal insurance
  • 401(k) retirement plans and company contributions

American Airlines: Careers and Jobs

At American Airlines, you have different career and job opportunities that you can explore as a result of the company’s business covering many aspects of the work, functions, and capabilities.

You can explore careers in fields such as technology, research, finance, engineering, administration, human resources, sales, and marketing.

Career Building

Getting employed at American Airlines helps you to build your career with 24-hour human resources support, travel opportunities, benefits, and lots more.

Life/Health Insurance

The company offers a variety of plans, including dental, life, disability, vision, and other optional plans like long term care, legal aid, and reimbursement accounts. These are for employees and their families.

Savings and Retirement

401(k), matching funds, profit sharing, incentives, and an employee credit union.

Career Development

There are online and classroom opportunities for resources and classes that will improve job performance and offer personal enrichment.

In addition, if an employee is interested in a career change within the company, they offer a job search tool online to help them find jobs within the company.


With an airline company, of course there is the question concerning how much travel time and which perks will be available.

Employees and their families can go almost anywhere they like to visit on the company. In addition, there are discounts on other airlines, hotels, car rentals, and more.

The travel incentive is perhaps one of the star benefits of American Airline employment, something that most companies do not offer.

American Airlines: Training and Development Programs for Employees

American Airlines provides exciting and rewarding training and development opportunities for its employees. These include:

ADEPT IT Development Program

The American Airlines Development Program for Technology (ADEPT) is a college-recruiting program that promotes business and leadership skills specific to the company’s Information Technology (IT) departments.

As employees of AA, you’ll have certain benefits, including travel and training opportunities, and various discounts and perks.

Two years with ADEPT

During the 1st year of the program, you’ll participate in orientation, training with a specific IT team, and ADEPT activities. After the completion of your first year, you rotate into a new team and continue the training.

During the 2nd year, your ADEPT class brainstorms, leads, and develops a group project that may span multiple business units and impact customers.

The skills learned from leading the project from its inception provide the experience to move your career forward at American Airlines.

Student Internship Program and Recruitment Process

Every year, hundreds of students from the world’s top universities find internship positions at American Airlines.

Program Application and Interview

If you apply for online American Airlines Internship Program and Recruitment, you’ll receive an email within a few weeks asking to interview.

There will be a brief phone call interview prior to your onsite, and the day of your onsite you’ll be interviewed by future manager.

All questions will be requested to be answered using the STAR model which will enable you to explain in detail your past experiences. And then you can expect an offer in the following week.

American Airlines Corporate Culture and Values

American Airlines has a culture of working to restore the company as the greatest airline in the world and can only do that with employees that are as diverse as the customers that they serve.

Therefore, they work to recruit, develop, retain, and engage the best people – those with unique perspectives and ways of thinking who can help the company become a global leader.

The company’s leaders are then responsible for creating a dynamic and inclusive work environment that helps employees unleash their full potential.

American Airlines proves to have the best company culture in the business – one that’s built on respect. Respect for the product they’re providing their customers; respect for their company heritage and for their collective future. And most importantly, respect for each other.

AA also has culture of providing an inclusive environment for all. Their Diversity Advisory Council (DAC) leads diversity efforts across American Airlines by fostering company-wide educational, community service, and personal enrichment opportunities.

The council also supports local Employee Business Resource Groups (EBRGs), which represent many employees and their beliefs, nationalities and backgrounds.

Job Application – How to Start a Career with American Airlines

If you wish to start a career with American Airlines, you can start applying for numerous career types online by filling out and submitting the AA job application (available on the company’s website).

Applying for a position at American Airlines also requires exceptional skills in your discipline and a dedication to being the best that you can.

Your application can be diversified only if you can meet the basic criteria of their job applications.

Examples of job types that can be applied for at American Airlines include airport, operations/maintenance, flight attendant, pilot, information technology, and corporate positions.

Online Application

You can apply online following the step-by-step guide below:

Step 1 – Use the following URL to open the main jobs site in a new tab or window:

Step 2 – Scroll down the page and click on “View All Positions”. The link will take you to the main job search page.

Step 3 – Conduct a keyword, job title, location, or posted date search. Then scroll down the page to view the results. After that, you press the link of the position that you want to start the online hiring process for.

Step 4 – Read the job description and then click the button displayed. Fill in your email address and then hit the “Start” button.

Step 5 – Create Profile – Fill in the following details (into the pop-up form):

  • Email address
  • Create password
  • Confirm password
  • First name
  • Last name
  • Phone number
  • Current employer
  • Current title
  • Interest level
  • AND
  • Press the “Next” button to move to the next step of the process

Step 6 – Select your country from the drop-down list and then read/accept the data privacy statement.

Step 7 – Complete all of the following subsections and then press the “Submit” button to complete the process:

  • My documents
  • Profile information
  • Previous work history
  • Education
  • Certifications
  • Languages
  • Relocation
  • Job-specific information

Benefits and Compensation for Working with American Airlines

Employees at American Airlines are offered the following health benefits: dental, disability, medical, vision, life insurance, long term care coverage and legal aid.

There are also other optional benefits to workers at AA such as employee credit union, a 401(k) plan, profit sharing, and incentives for workers.

American Airlines have made provision for employees and their families to have the opportunity to travel on the airline at no charge.

Furthermore, the employees of the company can also get lower prices on car rentals and hotel accommodation, and qualify for discounts from other airlines.

Work/Life Balance at American Airlines

It’s amazing and full of fun to work for American Airlines, because they understand the importance of family and the balance of work and family.

They do not micromanage and trust that their employees are adults that should be mature enough to do their job to the best of their ability, which leads to a stress free environment.

American Airlines Group offers many opportunities for learning and advancement, and many exciting opportunities and benefits for a long term career for employees interested in relocating.

Employees at American Airlines have great work-life balance as they are given time to adjust their schedules.

Clients also feel relaxed, their needs met, and they are treated with hospitality and empathy, provided with all the information needed to make them have a wonderful experience while they are at the airport.

Those who work for American Airlines team up for greater services, and if an employee could work from a particular state, it would help not to travel to another city to start work; good for people who’re looking for flexibility at work.


If you have ever desired to work for American Airlines, you are at the right place as the company provides their employees with possibilities to build up a successful career.

The information in this post has all you need to improve your understanding about the company so you can easily find employment there.

Has this post helped you with the information you need to learn about careers, jobs, and employment at American Airlines? Please, leave a comment in the box below. You can also share additional information about the company if you have or currently work for AA.

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