UPS Unloader Job Description, Key Duties and Responsibilities

By | July 16, 2023
UPS Unloader Job Description
The UPS unloader is responsible for loading and unloading trucks and ensure smooth flow of packages. Image source: teamster.

This post provides complete information on the UPS unloader job description, to help you learn the work they do.

It presents the key duties, tasks, and responsibilities that commonly make up the work description of an unloader working with the UPS Company.

It also highlights the major requirements, including skills, knowledge, and abilities, you need to have to be considered for employment for the unloader role with the UPS Company or other parcel delivery companies.

Please, read on:

What Does a UPS Unloader Do?

The UPS unloader job description involves carrying out responsibilities like loading, unloading, shipping, receiving, scanning, sorting, and stocking parcels.

It also entails using big machines to fulfill chores.

In a fast-paced setting, this job does various responsibilities as assigned.

Unloaders have to load and unload trucks, handle boxes, and oversee the flow of packages.

They have to move packages from conveyor belts or other machines.

Unloaders also have to make up labels for parcels at UPS processing centers, or handle ULDs (units load devices) that hold many parcels.

They may need to scan each parcel with a hand-held device before loading it on a conveyor belt, so the information gets recorded in computers.

UPS unloaders need good eyesight and physical strength because they must lift heavy packages repeatedly throughout the day.

They may need to use machines to sort packages into categories, such as those with a fragile label and those that are labelled by destination.

Unloaders may also need to separate packages based on weight.

They must be sure all their decisions are correct, and they must know what all the terms mean to understand which parcel is a priority for delivery.

UPS unloaders also need to have good hand-eye coordination, because they must handle parcels all day.

They must be extremely accurate and fast because parcels are moving fast, and they must keep up with the flow of packages.

UPS unloaders must have excellent physical strength because he/she may need to lift parcels repeatedly throughout the day.

Their job requires good knowledge about all types of packages, their contents, and their weight so that he/she can load them appropriately for shipping.

More on UPS Unloader Job Description

UPS unloader needs to know when to use ULDs (units load devices), trucks, conveyor belts, pallets, trucks, and other equipment to ensure that packages will get where they need to go on time.

They must know how to use his/her hands, feet and eyes, and work well with others.

Unloaders must be patient, alert, and logical because the job is mentally draining.

They need to be able to think quickly and make decisions without thinking too much.

UPS unloaders must speak clearly when communicating with others or customers in person or over the phone using languages such as English, Spanish, Tagalog, and French.

They need to learn other skills to succeed in this position including preparing computer programs for business intelligence applications (BI) systems.

UPS unloaders need to make sure all the packages are delivered to customers, businesses and other places.

They must be able to work independently with little supervision as he or she does this job.

Unloaders may need to lead other workers in his/her department, and give them instructions about what needs done with the shipments of packages for that day.

They must be able to move at a fast pace throughout the day because packages are moving quickly and he or she has to work hard to keep up with the flow of packages.

Unloaders at UPS must be able to lift parcels weighing more than 35 lbs.

They may need a positive, friendly personality and pleasant manner so that he or she can communicate with customers.

UPS Unloader Job Description Example/Sample/Template

The UPS unloader job description majorly consists of the following duties, tasks, and responsibilities:

  • Performs work in a warehouse environment
  • Loads and unloads packages, cartons, and equipment
  • Lifts and lowers packages, cartons, and equipment
  • Transports packages to shipping areas
  • Unloads trucks containing packages or cartons
  • Sorts packages in the loading dock area by destination codes
  • Handles returned or damaged merchandise
  • Separates packages for special delivery
  • Performs other duties as assigned
  • Cleans warehouse, offices, and equipment
  • Operates hand truck
  • Ripens fruit in produce area
  • Sorts boxes by size [or by some other type of sorting]
  • Stacks cartons or pallets in a warehouse or on dock.

UPS Unloader Job Description for Resume

If you are writing a new resume or CV and have worked before in the unloader role with UPS, or are currently working in that position, you will make your resume/CV more effective by including that work experience in it.

You can create a compelling work experience section for your resume by applying the duties and responsibilities of the unloader provided in the sample job description above.

By expressing  the duties and responsibilities you have performed as an unloader in your resume’s professional experience section, you will be telling the recruiter/employer that you have been effective carrying out unloading responsibilities.

This piece of information can help you get an interview with the recruiter/employer, especially if the new job that you are seeking requires having some work experience as an unloader with a parcel delivery company.

UPS Unloader Requirements: Skills, Knowledge, and Abilities for Career Success

If you ate seeking to work in the role of unloader with UPS or other similar parcel companies, here are major requirements you may be expected to meet to be hired:

  • Able to identify packages by size and shape in order to stack them properly on pallets
  • Possess ability to load and unload both on-highway and off-highway pallets
  • Lives in a rural area close to UPS facilities
  • The age to qualify for this role is 18 years (and above) and one must present a valid driver’s license
  • Must be able to lift and carry packages weighing 50 pounds or more
  • Good eye-hand coordination required
  • Ability to work in a fast-paced environment while maintaining quality standards and accuracy
  • 1+ year of logistics, distribution or warehouse experience preferred but not required
  • High School Diploma (or equivalent) and must be able to speak, write, and read English fluently
  • Have the ability to do basic math calculations quickly in your head (addition, subtraction and multiplication)
  • Ability to work nights as needed
  • Have the ability to work extended hours on short notice as needed.

UPS Unloader Salary

The UPS unloader salary structure is quite lucrative considering the fact that they are only responsible for unloading a truck, and checking of some packages.

As stated by Glassdoor, the average salary of unloaders is $13.00 ($25,350/year) to 14.00 per hour ($27,300/year).


If you are interested in the unloader career with the UPS Company or other like parcel delivery companies, this post has shown the type of duties and responsibilities that usually make up their job description.

You can now learn what they do and decide if the unloader job is what you would like to do.

This post is equally helpful to recruiters/employers looking for competent individuals to hire for the unloader role in their companies.

They can create an effective job description for the position to use in their hiring process by applying the UPS unloader job description sample provided on this page.