Social Care Worker Job Description, Duties, and Responsibilities

By | October 13, 2023
Social Care Worker Job Description
Social care workers help service-users to achieve their goals.

This post provides detailed information on the social care worker job description, including the key duties, tasks, and responsibilities they commonly perform.

It also highlights the major requirements that you may be asked to meet to be hired for the social care worker role by most employers/recruiters.

What Does a Social Care Worker Do?

A social care worker is responsible for providing support to service-users in their homes or residential houses to be able to achieve their goals and identified priorities.

The social care worker job description entails making sure that the service-user get top standard care, education, development, and training in accordance with his/her organization’s policies.

It also involves ensuring that high quality service is provided to service-users by developing and implementing quality systems applying the Personal Outcomes Measure.

The social worker’s role also involves creating, implementing, and reviewing age-based programs to fit the needs of each service-user.

He/she is responsible for developing a life plan for each service-user that captures both short and long term goals to provide for their individuality, independence, and self-development.

It is also part of his/her duties to ensure that all important files and records are safely and orderly kept, and that they are up to date.

To be effective on the job, the social care worker must be familiar with the manual and quality policies of his/her organization and ensure they are adhered to always. He/she will also inform other personnel of changes in the policies if there is any.

He/she takes part in providing a high standard of home management by performing household duties, as well as teaching and encouraging service-users to participate actively in the affairs of the home.

He/her work description also involves ensuring standard, hygiene, and overall cleanliness of the assigned area are maintained, as well as the general appearance of staff and service users.

He/she may also be responsible for communicating important information to supervisor, including absenteeism, progress, accidents, illness, and incidents concerning service-users.

Social Care Worker Job Description Example/Sample/Template

Social care workers perform various functions in ensuring the greatest level of care is provided to people in residential homes.

The particular duties, tasks, and responsibilities that constitute the job description of social care workers depend majorly on the age of the residents or their physical or mental condition, which will reflect their needs.

The job description example below highlights the duties and responsibilities commonly performed by social care workers at a youth center:

  • Provide assistance to the social care leader on personal care plans, family liaison, program developments, budget management, staff planning, health and safety, and staff support
  • Ensure the provision of a high standard of care; and contribute to the creation, maintenance, and promotion of a caring, supportive, and welcoming environment at the center
  • Treat the you people at the center with respect and dignity at all times
  • Initiate and implement programs that stimulate activities in young people
  • Give time and support to young people in building relationships
  • Assist and escort residents on arranged group outings
  • Ensure service-users are not subjected to any form of abuse, including bullying
  • Ensure the maintenance of all relevant center records to a high standard
  • Participate in duties that promote maintenance of hygiene, and ensure that the house is kept in a tidy and clean condition always
  • Develop and maintain good relationships with other professionals and outside agencies, and families of service-users
  • Take part in staff meetings
  • Make sure that safety and health guidelines are followed always
  • Report all complaints and incidents/accidents, and handle them following organization’s procedures and policies
  • Create report for and communicate with the social care leader or manager on all activities involving the center’s service-users
  • Take relevant and available training programs to develop useful abilities and skills
  • Maintain a high level of confidentiality while working in a team with other professionals and sharing information.

Requirements – Abilities, Knowledge, and Skills – for the Social Care Worker Role

To be effective on their job, social care workers need to have the following skills, qualities, knowledge, etc. which also commonly form most employers’ requirements for the role:

  • Considerable working experience in a residential setting
  • Genuine interest working with and supporting people with needs
  • Good working knowledge of community integration
  • Strong ability to produce concise and clear reports, both in writing and verbally concerning the service-users
  • Strong knowledge of and the ability to work with computers
  • Strong ability, willingness, and flexibility to create new approaches to work in accordance with the demand of service-users
  • Possess experience in resource management functions; and ability to apply innovative approach
  • Excellent coordination, administrative, and interpersonal skills
  • Strong flexibility and analytical skills
  • Strong ability to work effectively independently and in a fast-paced team environment
  • Strong ability to take initiative and work confidently and proactively
  • Strong ability to work closely with external organizations and senior managers
  • Good knowledge of risk assessment management and human rights and advocacy
  • Possess home management skills and quality systems experience
  • Strong experience with administering medication, managing budgets, and making sure spending is carried out effectively
  • Good experience and working knowledge of legislation.


This post provides exhaustive information about the duties and responsibilities of a social care worker as well as a sample job description.

Employers needing to hire for the role will be able to easily and quickly create a good, comprehensive, and effective description for the position to use in the recruitment process.

Also, job seekers interested in the social work career will find this post helpful in learning about what the social care worker’ role entails. They will therefore be able to make informed decisions about the career, and to prepare themselves well for it.