National Grid Hiring Process: Job Application, Interviews, and Employment

By | February 26, 2024
To be hired at National Grid, candidates are expected to complete the company’s hiring process. Image source: Denise Civiletti.

This post provides detailed information on the hiring process at National Grid, including the job application and interview requirements candidates need to fulfill to be employed, as well as the various career opportunities available at National Grid.

National Grid Hiring Process

The recruitment process at the National Grid involves the following stages:

Job Application Process

The first step in the job application process is visiting the National Grid official website and selecting the “Careers” link or the “Job openings” link, or any other suitable category.

There are then a number of links to allow you to find out about jobs, qualifications and career advice.

You can also search for a job in specific locations in the United States. If you click on one of these links, you will be able to access all current vacancies listed on that page.

Job Assessment Test

National Grid may conduct a test to evaluate the skills of job seekers. These tests may be based on logic and analytical thinking.

Tips for Passing the National Grid Assessment Test

Here are some tips you can apply in passing the National Grid assessment test:

  1. Read the questions carefully and think about what they mean. Think of all aspects as you answer them, but don’t think too much that you forget to answer it.
  2. If you don’t find the answers in the details, look for broader themes to help you find your way through the question and look for connections between ideas to help your reasoning.
  3. Answer quickly without worrying about each word or punctuation mark – correct spelling is not important during testing because answers are scored using computer scanning technology.
  4. After answering each question, make sure you understand why the answer is correct.
  5. If the test asks you to work with any numbers, give yourself enough time to do this accurately.

National Grid Interview Process

If you did well in the test, you will be invited to attend an interview with a member of the recruitment staff.

You will normally be interviewed by a member of the human resources department. Job related questions are asked, combined with questions to ensure that you are suited for the job.

The interview may start with a phone call/screening interview and if you can answer their questions adequately, there will then be a face-to-face interview.

At the interview, the more informed you are about the company and the job you are applying for, the more likely you will impress the management.

Have a question prepared for asking about benefits and as many questions about the working environment as possible (if this is important to you).

After a first round of screening and assessment, shortlisted candidates will be invited to attend an onsite interview.

The onsite interview is conducted by a member of the National Grid recruitment team, who will normally arrange all travel, accommodation and security information with you before your visit.

  • Interview tips
  1. Prepare answers to likely questions, especially those relating your past job experience and skills against employer’s requirements for jobs.
  2. Be honest, but also think of an interesting way to answer, if you are asked how you would deal with a difficult person.
  3. Be honest in answering questions about your skills and experience.
  4. Try not to judge things from your personal experience – and keep an open mind.

National Grid Interview Questions and Answers

These are some examples of questions you may be asked at the National Grid interview (with suggested answers):

  1. What makes you suitable for a job at National Grid?

I am suitable for National Grid because I have good customer-service skills and I am an enthusiastic team player.

2. What previous experience or training do you have that makes you suitable for a job at National Grid?

I have experience in serving customer’s needs. I also have technical knowledge and support of the business needs of a utility company, so that I will be able to provide technical support to customers as well as manage the operations of a utility company successfully.

3. Describe a situation where you had to work well with another colleague.

I have the experience of working well with other colleagues in the past. At first, I thought that my job was very easy and straightforward. However, it turned out to be not so simple because I had to do many things to solve customer’s problems and complaints. In order to resolve customer’s problem and complaints quickly and effectively, I need to be a good team member in the team, which can provide more effective solution for customers’ problems.

4. Describe a situation where you were given an important job.

I was given the important job to transport and deliver some equipment, parts and tools to customers’ premises for maintenance and repairs.

5. Describe a time when you had to give a member of staff feedback about their performance.

I gave a member of staff feedback about their performance because I was in charge of training new employees at school.

How Long Does National Grid Hiring Process?

You should hear back from the corporation between two to four weeks of completing your application.

The test normally takes one day, and the interview procedure takes roughly a month. The organization will respond to successful candidates within one or two weeks.

Major National Grid Careers and Jobs

Here are some of the major careers and jobs you can apply to at National Grid:

  1. Field Service Representative

Description: Field Service Representatives are responsible for completing work tasks in the field on behalf of the company.

They will visit customers to perform duties according to safety and quality policies, as well as maintenance, repair and installation work.

2. Customer Care Center Representative

Description: Customer Care Center Representatives have a variety of responsibilities that include interacting with customers over the phone.

They also respond to customer’s concerns and complaints via email or face-to-face visits, in order to resolve issues and develop effective solutions for them.

3. Operations Engineer

Description: Operations Engineers work indoors in air-conditioned areas, but still may spend time outside the office.

They are responsible for completing a range of tasks, from checking and maintaining facilities to recommending improvements that will help a company run more smoothly and profitably.

4. Wind Turbine Technician

Description: The Wind Turbine Technician is responsible for repairing all parts of the turbine blade. They also have to conduct annual inspections and maintain safe working conditions.

What to Expect Working at National Grid

National Grid offers the following benefits to its employees:

  1. Medical Insurance and Dental Insurance
  2. Tuition Reimbursement
  3. 401(K) Savings Plan
  4. Flexible Spending Account (FSA)
  5. Paid Time Off.

What Employees Dislike about Working at National Grid

Here are some of the things some employees at National Grid didn’t like about working with the company:

  1. There is not enough time to do everything on a workday
  2. Bosses and/or co-workers not being supportive
  3. Issues with salary and pay raises
  4. Stress from work load.

National Grid Company Profile

National Grid is a transmission infrastructure for electricity and gas that focuses on supplying renewable energy.

They are one of the world’s leading investor-owned energy businesses, dedicated to supplying electricity and gas to consumers and communities in a safe, dependable, and efficient manner.

The firm employs around 17,000 people.

Through its regulated utility companies in the UK and US, they link millions of people to the energy they consume, with primary activities in electricity and gas transmission and distribution, as well as National Grid Ventures.

They also recognize their obligations to future generations, thus they are designing the energy systems that they will require in the future.

They are collaborating closely with customers, partners, and communities to find answers to the very real difficulties that they all confront as they transition to decarbonized, decentralized, smart energy systems.


National Grid is a very interesting company. Its employees have an interesting work environment as they are always busy.

There are a lot of things that they have to do; they have to think of solutions and help customers solve their problems.

We trust that the National Grid hiring process discussed on this page has given you all you need to know to boost your chances of getting employed at the company.