Kaiser Hiring Process: Job Application, Interviews, and Employment

By | July 15, 2023
Kaiser Hiring Process
The Kaiser Permanente hiring process involves two types of interviews that may be conducted. Image source: Times Herald.

This post provides exhaustive information on the Kaiser hiring process, to help you learn how to effectively go through the job application, interviews and other parts of the recruitment process at Kaiser Permanente and be employed.

The Kaiser Hiring Process 

The Kaiser recruitment process involves various stages, including:

Kaiser Job Application Process

The following steps are involved with applying for a position at Kaiser:

  • Apply online through the company’s website.
  • Submit your resume to the Human Resources department.
  • Prepare for an onsite interview.

Available Jobs at Kaiser

Kaiser Permanente employs over 300,000 people across the United States. It has more than 39 hospitals, including 700 medical centers.

Available jobs include:

  • Clinical positions such as doctors, nurses, dentists, pharmacists, physical therapists, and social workers. Others are psychologists, optometrists, podiatrists, dietitians, and respiratory therapists. Radiology technologists, laboratory technicians, and other health professionals are also clinical positions.
  • Administrative positions such as customer service representatives, receptionists, billing specialists, and information technology support staff. Others are finance and accounting managers, marketing managers, and human resources managers.
  • Other positions such as business development managers, quality improvement managers, program coordinators, risk management analysts, and safety managers.

Kaiser Job Assessment Test

Pre-employment testing is offered only for certain positions. This test consists of a series of tests that measure your aptitude for performing specific job tasks.

The Company’s Human Resources department will review the test results to ensure they meet its standards.

If you are selected for pre-employment testing, you will receive notification via email and/or mail.

Please, note that these tests take place before you are hired.

Tips for passing the Kaiser Pre-employment Testing

These tips can help you to pass the Kaiser pre-employment testing:

  1. Read all instructions carefully.
  2. Be prepared for each question.
  3. Take your time answering questions.
  4. Answer every question truthfully.
  5. Do not guess or select answers from memory.
  6. Practice taking the test until you feel confident.
  7. Review your answers after the test.
  8. Follow up with any questions regarding the test.

Kaiser Interview Process

There are two types of interviews that may be conducted during the hiring process:

  1. On-Site Interviews

On-site interviews are typically scheduled within two weeks after receipt of the application. They are usually held at one of Kaiser’s offices or clinics.

These interviews can last anywhere from 30 minutes up to 90 minutes.

During this time, you will meet with a member of the team who will ask questions regarding your experience, education, training, skills, knowledge, abilities, and interests.

You will also have an opportunity to tell them why you want to work there.

At the end of the interview, they will let you know if you have been selected for further consideration.

If not, they will give you feedback so you can improve your application.

2. Telephone Interviews

If you do not live near any of their offices, telephone interviews are scheduled approximately 10 days after submitting your application.

They will call you between 9am and 5pm pacific time.

The phone screening interviewers will ask you questions regarding your interest in working for Kaiser, your experiences, and your ability to perform the duties required for the position.

After completing the phone interview, you will be asked to submit additional documents which will help determine whether you will move forward with the next step in the process.

Tips for Passing the Kaiser Interview

Here are some tips on how to prepare effectively for the Kaiser job interview:

  1. Read the entire job description thoroughly. It should contain everything you need to know about the position.
  2. Know what type of questions you might be asked. For example, if you are applying for a sales representative position, you will likely be asked questions about your past sales experience, customer service history, etc.
  3. Prepare yourself mentally for the interview. Think through possible questions and answer them as best you can. When you practice, you will become more comfortable with the process.
  4. Be honest when answering questions. Don’t try to hide anything.
  5. Dress appropriately for the interview. Make sure you look professional.
  6. Please bring some copies of your résumé and cover letter.
  7. Have a list of three references ready to provide names and contact information.

Kaiser Interview Questions and Answers

Here are sample Kaiser interview questions (and answers) to help you in your preparation:

  1. How would you describe yourself?

I am very outgoing, friendly, energetic, hardworking, and motivated, and enjoy assisting others and establishing new acquaintances.

My passion also include learning new things and meeting people.

I am constantly seeking for methods to improve myself and my work.

2. What is your greatest strength?

My greatest strengths are my positive attitude, willingness to learn, and desire to succeed.

I like challenges and enjoy getting results and have the ability to adapt well to different situations and environments.

My key weakness is that I am overly trusting.

More Kaiser Interview Questions and Answers

3. Describe a situation where you had to make a decision that was difficult for you.

I worked at a restaurant during college and learned that it takes a lot of patience to wait tables.

My application for this position is to get out of the kitchen and into a management role.

I knew that I needed to impress my manager by showing him that I could handle the responsibility.

My preparation for the interview was by reading the job description carefully and practicing my answers.

I also made sure that I dressed professionally and brought copies of my resume and cover letter.

During the interview, I answered all of his questions honestly and he told me that he liked my enthusiasm and personality.

He said that he thought I would fit right in with his team.

This opportunity helped me gain valuable work experience and gave me an excellent reference for future positions.

4. Tell us about a time when you faced adversity or a challenge.

When I first started working at RoyPark, I was hired as a temporary employee while they looked for someone else to fill this position.

I didn’t have much experience in the field so I had to start from scratch.

Though I was nervous but I did my research and found out that there were many other employees who were just as qualified as I was.

However, I worked hard and got the job when I applied for it.

In addition to learning how to do my job, I gained valuable work experience and developed some skills that I use today.

How Long Does Kaiser Hiring Process Take?

After completing the interviews, you can expect to hear back from Kaiser within 2 weeks.

If you don’t receive a call, be patient, sometimes they take longer than expected to get back to everyone.

You should keep checking your email and voicemail regularly until you hear back from the recruiter.

Major Kaiser Careers and Jobs

Some of the major careers and job positions in Kaiser include:

  • Patient Care Technicians (PCT)

Description: PCTs perform routine tasks such as taking vital signs, administering injections, drawing blood, giving medications, and assisting patients with their daily activities.

  • Pharmacy Technician

Description: Pharmacists dispense prescriptions and provide medication counseling to patients.

They also help ensure that medications are safe and effective.

  • Registered Nurses (RN)

Description: RNs care for patients by performing various procedures, monitoring conditions, and providing emotional support. RNs must also maintain accurate medical records.

More Careers and Jobs

  • Medical Assistants

Description: MA’s assist physicians and nurses by helping them complete paperwork, answer phones, and perform administrative duties.

  • Nurse Practitioner

Description: Nurse Practitioners diagnose and treat illnesses through physical exams, lab tests, and prescription drugs. NPs may also prescribe medications and order diagnostic imaging studies. 

What to Expect Working at Kaiser

Kaiser offers competitive pay and benefits including health insurance, paid vacation, 401(k), and more.

There is no shortage of opportunities to grow your career here. We offer flexible schedules, part-time options, and onsite daycare.

What some Employees Dislike about Working at Kaiser

Some employees complain about having too much work and not enough time off.

Others say they feel like they aren’t given any training or guidance.

Some people even say they wish they had been trained better before starting the job.

Kaiser Company Profile

Kaiser Permanente, or simply Kaiser, is an American integrated managed care consortium headquartered in Oakland, California.

It was founded in 1945 by businessman Henry J. Kaiser and Sidney Garfield.

Kaiser Permanente is made up of three independent but interrelated sets of entities: the Kaiser Foundation Health Plan, Inc., the Kaiser Foundation Health Plan, Inc., and the Kaiser Foundation Health Plan.

As at 2017, the company was operating in eight states (Hawaii, Washington, Oregon, California, Colorado, Maryland, Virginia, and Georgia) and the District of Columbia.

Kaiser Permanente is a major for-profit and not-for-profit healthcare consortium in the United States and has more than 12 million members.

It employs approximately 300,000 people, including over 80,000 physicians and nurses, and maintains 39 hospitals and over 700 medical offices.


This article has covered all what you need to know about the Kaiser hiring process, to help you to easily gain employment with the company.