This post provides detailed information on the hiring process at Checkers, including the job application and interview requirements, as well as the various career opportunities available at Checkers.
Checkers Hiring Process
The recruitment process at Checkers involves the following stages:
Job Application Process
The first step towards applying for a job at Checkers is by downloading the application form on the company’s official website.
The online application process can be found under the ‘Careers’ tab. Applicants will have to sign in with their e-mail address and password, and search for the right restaurant page.
For example, if the employee lives in Spokane, Washington, he or she must select ‘Spokane’ as a location.
After signing into their account, applicants will be asked to create their user profile. The user profile will display all the job application forms that the applicant has saved.
Applicants can also check their hiring process status, review their score for previous assessments, and view the status of their background investigations.
Job Assessment Test
Checkers conduct an initial assessment test to ensure job candidates meet the minimum requirements for employment.
The pre-employment assessment test is designed to evaluate a candidate’s reading, basic math skills, and customer service capability.
The candidate will be asked to read a document that contains instructions and questions related to the employment process.
Tips to pass the Checkers Assessment Test
Here are some tips on how to pass the assessment test at Checkers:
- Review the question and instruction carefully.
- Set up quiet surroundings where you can concentrate without any distractions.
- Read attentively and answer all questions honestly, paying special attention to the instructions within each question.
- Do not rush or be tempted to guess the answer to complete the test in a short time.
- Make sure you have covered all sections of the assessment test before moving on to the next one, especially when there is no break between sections of a test.
- Do not panic if you do not understand a question, mark it and return to it later on.
- Do not leave any answers blank or miss one question in your response as you may be asked in-person whether you have answered all questions on your application form honestly and truthfully when called for interview.
Checkers Interview Process
The interview process at Checkers begins with a phone screening. The phone screening involves an initial screening by a representative who serves as a liaison between the applicant and hiring manager.
After this initial phone interview, there will be in-person interviews with the hiring manager and his/her team. Some candidates also go through a group interview.
Tips to pass the Checkers Interview
Here are some tips that can help you in passing the interview process at Checkers:
- Do not shy away from answering questions about your personal experience and expectations for the job.
- Be honest as possible in a phone call to set up an interview.
- Be respectful and genuine during the first face-to-face meeting.
- If you feel uncomfortable being asked such personal questions, let them know you will have to decline your offer due to these concerns before proceeding with an in-person interview.
- If you are not sure about your answer to a question, do not hesitate to ask for clarification.
The interview is designed to tell and understand the company from the candidate’s point of view.
Checkers consider every aspect and experience of their employees in the interview process.
This ensures that each candidate is able to meet the company’s standards and requirements prior to employment.
Checkers Interview Questions and Answers
These are some sample questions (with suggested answers) that Checkers may ask during the interview:
- What are some of your best selling points?
My best selling points are my good communication skills and excellent customer service skills.
2. What is your biggest strength?
My biggest strength is that I am a fast learner and hard worker.
3. What is the worst mistake you have ever made in your career?
The worst mistake I have made was applying to the wrong job opening without reading the description thoroughly first.
4. What is the most important quality you look for in a corporate culture?
The most important quality I look for in a corporate culture is honesty and integrity.
5. What past experiences have helped you develop the best customer service skills?
The best customer service skills that I developed while working as a cashier at various fast food establishments were my patience, compassion, and ability to reassure customers who were upset due to errors in their orders.
How Long Does Checkers Hiring Process Take?
It takes about a week to hear back from Checkers after sending in your application, with some persons hearing back within 24 hours.
The assessment part takes a day, while interview can be over in a day or two. The average applicant got a response from Checkers within a week.
Major Checkers Careers and Jobs
The major careers and jobs available at Checkers include:
A cashier is responsible for completing transactions in a restaurant. The main job is to process orders and receive payment from customers.
The cashier may also be required to scan menu items, assist customers with special requests, and clean tables in the dining room.
Cooks are responsible for preparing food in the restaurant. The cook may also be required to ensure food safety, and to read and follow recipes and instructions, clean equipment, organize kitchen facilities, and stock food.
Servers are responsible for taking orders from customers in a restaurant. The main job of the server is to greet customers at their tables and provide service throughout their dining experience.
4. General Manager/Assistant General Manager
A general manager or assistant general manager is hired by the owner of a restaurant. The GM or AGM is responsible for managing the company, hiring and training employees, and overseeing staff.
The GM or AGM may also supervise several employees in charge of different departments.
5. Assistant Store Manager
The assistant store manager (ASM) manages the checkouts and cashiers of a location as well as ensuring payment accuracy and customer service standards are met at all times.
What to Expect Working at Checkers
Checkers offer benefits like health and dental plans, 401(k) programs, paid vacation, flexible hours and more.
Some employees are not excited about working at Checkers because of their high sales volume, long hours and shift schedules that they have to fulfill.
What Employees Dislike about Working at Checkers
Some employees dislike working at Checkers because of their high sales volume, long hours, and shift schedules that they have to fulfill.
Another reason why some people do not like working at Checkers is because of their strict requirements.
Checkers Company Profile
Based in Tampa, Florida, Checkers is the operator of a drive-thru fast food restaurant business.
Under the brand names Checkers and Rally’s Hamburgers, the firm sells hamburgers, hot dogs, French fries, milkshakes, and other fast food items through its restaurant chain.
Checkers and Rally’s were formerly independent organizations servicing various geographic areas (with Checkers serving the Southeast and Rally’s serving the Midwest), but they combined in August 1999.
In general, the Checkers name is still used in the Southeast and Northeast, while the Rally name is still used in the Midwest and California; the two brands overlap in numerous locations.
The new company’s headquarters are in Tampa, Florida. Most sites focus in carryout, with drive-thru and walk-up windows but no interior sitting, while several historic Rally’s locations in the Midwest maintain dining rooms, as does a Checkers restaurant in Clearwater, FL.
Jim Mattei created Checkers in 1986 in Mobile, Alabama, and the company went public in 1991, while Jim Patterson created Rally’s in 1985 in Louisville, Kentucky.
Checkers announced a planned expansion for over two dozen outlets in the Pittsburgh region on May 23, 2018.
Despite Rally’s presence in the region, the sites were to be marketed as Checkers.
The firm made an official return to the area in 2019 with the opening of a store in Penn Hills under the Rally’s brand.
Due to the COVID-19 epidemic, the corporation has not opened any new sites in the region since.
Checkers & Rally’s chose Frances Allen, former CEO of Boston Market, as its next CEO in February 2020.
This article has helped improve your chances of getting a job at Checkers’ fast food restaurants as it has provided you with all you need to know about the hiring process at the company.
It has also provided you with the types of jobs that Checkers is hiring for, how to apply for them, and the steps to take in order to pass the assessments and interviews.