Logistics Sales Job Description, Key Duties and Responsibilities
This page provides complete information about the logistics sales job description. It highlights the key tasks, duties, and responsibilities that usually make up the logistics sales work description in most organizations.
It also reveals the qualities, skills, and other requirements most recruiters for the logistics sales position commonly ask prospective candidates to meet to qualify for hiring.
Please, continue reading to learn about the logistics sales career:
What is Logistics Sales?
The focus of the logistics sales job is on selling logistical solutions to clients and prospecting for new business.
Individuals involved in logistics sales are responsible for designing strategies to sell the services of the company.
The strategies may include cold-calling and prospecting daily, lead generation through relationship selling processes, and occasional face-to-face client visits, and telesales.
The logistics sales job description also involves communicating with customers and carrier contacts.
To perform their job successfully, logistics sales persons must establish and maintain customer relationship, assess client specific needs, and promote the services of the organization to achieve the sales goals.
They evaluate and anticipate clients’ needs, with the goal of creating a book of business around their interests and creatively selling the services of the organization to clients and prospects.
They are also responsible for developing effective ways to transport customers’ freight, utilizing the organization’s services.
The logistics sales work description also entails negotiating business on behalf of the organization.
It also involves quoting pricing and negotiating lanes directly with customers, and managing their portfolio to maximize profitability.
Individuals working in the logistics sales departments are also responsible for providing customer service to clients.
Rendering customer support is a critical aspect of the logistics sales job.
They take complaints, escalate as needed, and follow through with shipment from end-to-end of the shipment cycle communication, and provide support to clients as needed.
The logistics sales role also involves account management. Individuals who work in this position are responsible for managing daily operations to ensure optimal service delivery to customers.
Logistics Sales Job Description Example/Sample/Template
The primary function of the logistics sales position is to sell customer freight solutions.
The role ensures a high volume of customer interactions, encompassing prospecting, cold-calling, and closing deals; customer service and account management.
The specific tasks, duties, and responsibilities that commonly define the logistics sales job description are listed below:
- Responsible for initiating sales calls to prospective or current clients
- Prospect for leads and perform heavy cold-calling to build a pipeline of businesses
- Supervise accounts daily to retain existing relationships
- Responsible for price and service negotiation with customers and carriers
- Responsible for creating sales goals to aid in achieving targets
- Uphold rapport with clients and prospects
- Nurture new sales leads to secure business
- Responsible for offering quotes to current and prospective clients
- Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
- Carry out research to identify companies not currently doing business with the organization
- Build relationship and sell to clients through phone or one-on-one.
Logistics Sales Requirements – Skills, Knowledge, and Abilities for Career Success
If you are seeking a logistics sales job with a company, the recruiter will expect you to meet specific requirements, including having certain skills, abilities, and education.
This is important for them to find the best candidates who can effectively carry out the purpose, obligations, and objectives of the logistics sales job that will be assigned to them if hired.
If you are seeking a logistics sales job, most recruiters may want you to meet the following requirements:
- Education: Employers prefer candidates with Bachelor’s degree to work in a logistics sales position. However, some organizations will accept experience in lieu of formal education
- Knowledge: Transportation brokerage/sales experience, marketing multipart logistical solutions to a wide range of clients
- Possess a strong track record for delivering successful sales experience in personal selling, telephone sales, and customer service
- Knowledge of Tradeshow, LTL, and less than truckload; FTL – Full Truckload and Air Freight, as well as other supply chain management solutions
- Computer skills: Solid skills with MS Office software; good experience with sales automation, customer relationship management, and other web based software programs
- Interpersonal skills: Sociable personality with knowhow at developing relationships
- Communication skills: Applicants for a logistics sales role must be analytical and a problem solver with adequate skillset to handle stressful situations while putting the needs of the customer first
- Time management and multitasking skills: It is not out of place to be on the phone while sending emails or instant messages to co-workers at the same time.
If you are a recruiter or HR manager needing to hire for a logistics sales position, you can make a detailed description of the role for your organization by using the duties and responsibilities of the role provided in the above job description sample.
This post is also helpful to individuals interested in the logistics sales career to gain solid knowledge of the duties that characterize the role.
Did this article help you understand what the logistics sales position entails? Please, leave a comment in the box below. You may also discuss your job description if you work in a logistics sales position.
Job Assessment Tests: How to Top Your Competition
As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for.
The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job.
Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests.