Costco Merchandiser Job Description, Key Duties and Responsibilities

Costco Merchandiser Job Description, Key Duties and Responsibilities.
Costco merchandisers also collaborate effectively with various stakeholders including manufacturers, suppliers, and buyers, and analysts in achieving set goals.

Costco Merchandiser Job Description, Key Duties and Responsibilities

This post provides exhaustive information on the job description of a Costco merchandiser, to help you learn the work that they do.

It gives the key duties, tasks, and responsibilities that majorly constitute the Costco merchandiser work description.

It also presents the requirements you might be expected to meet if you are seeking to work as a merchandiser with Costco or other companies.

Please, continue reading to increase your knowledge of the Costco merchandiser career:

What Does a Costco Merchandiser Do?

A Costco merchandiser is responsible for everything that happens to a product from the moment it is delivered to the store to when a shopper snaps it up from the shelf.

Taking into consideration the retailer, his/her responsibilities may include setting up displays, organizing the shelves, performing stock-outs, and setting up price and promotional signs.

A Costco merchandiser is also tasked with the duty of controlling related setups and advertisements in Costco stores for specific items, as well as moving to and from different stores to remove and restock items within the stores.

The merchandisers often cover large areas and territories while visiting several stores every day to perform completely different tasks in each place and part of the store.

One of the crucial tasks that make up the Costco merchandiser job description includes the responsibility of collaborating with manufacturers, suppliers, buyers, and analysts to guarantee proper execution of plans and negotiate quantities, time-scales, and prices.

The merchandiser also functions as a customer service representative by making sure to disseminate his/her duties while following the laid down standard safety and store policies with Costco.

He/she strives to exceed sales goals by building long-term relationships with customers, thereby delivering and maintaining positive experiences through high-quality customer care.

A Costco merchandiser is also usually tasked with the responsibility of ensuring that retail and online stores are stocked with the right quantities and the right products also.

He/she is responsible for maintaining and arranging product displays, stocking shelves, pricing products, and monitoring the store inventory.

Another function of merchandiser at Costco may include analyzing sales figures, market trends, and customer behavior to ultimately determine product needs, and help plan product stocks/ranges.

The merchandiser is also tasked with the responsibility of assisting customers in producing an organized warehouse that makes it easier to access different products.

He/she collaborates with customers to create attractive sales/price floor displays making sure that products are prominently and adequately displayed.

He/she is usually also charged with the role of relaying the merchandise plans to the customers/buyers who can then decide on what products, colors, and styles of product to purchase and at what price, and from which supplier.

A Costco merchandiser is also tasked with the responsibility of handling supply and production problems as they arise to further ensure the smooth running of the store.

It is also crucial for the merchandiser to take inventory to not only maintain and ascertain product levels but also to guarantee the consistent and adequate restocking of products whenever they are lacking in the store.

To work as a Costco merchandiser, candidates may be expected to possess specific skills and qualities that will help them to succeed on the job.

These include commercial awareness, confidence, and ability to cope with pressure; team working skills, communication skills, and interpersonal skills.

Other include leadership skills, strong numerical & analytical skills, and IT skills; decision-making skills and organizational skills.

In terms of academic qualifications, an ideal candidate who wants to work in the Costco merchandiser role is expected to have at least a High School diploma or GED,

Costco merchandiser Salary: The average salary for a merchandiser working with Costco, according to Glassdoor is $25,600 annually.

Costco Merchandiser Job Description Example/Sample/Template

The Costco merchandiser job description typically entails the following tasks, duties, and responsibilities:

  • Answering customer’s questions and addressing complaints and problems in person and via phone
  • Educating customers on service and product offering
  • Developing and planning merchandising strategies that put a balance to the company’s objectives and customer’s expectations
  • Maximizing and retaining customer interest in products and sales levels by appropriately displaying products
  • Building a healthy and constructive customer relationship and work with partners to build a bridge and close deals
  • Stocking and restocking sales floor shelves and creating visually attractive product displays
  • Maintaining, tracking, and submitting comprehensive inventory reports each week.

Costco Merchandiser Job Description for Resume

If you are making a new resume or CV and have worked before or are presently working as a merchandiser with Costco, then you can apply the sample job description above in creating a compelling professional experience section for your resume/CV.

You can highlight the duties and responsibilities that you have successfully performed working as a Costco merchandiser in the professional experience section of your resume.

This will show to the recruiter/employer that you will be effective on the new position, especially if the new role requires having some merchandiser work experience.

Costco Merchandiser Requirements – Knowledge, Skills, and Abilities for Career Success

Some of the essential skills and qualifications that are required to work as a Costco merchandiser or in other similar retailers may include:

  • Possession of a keen eye for detail
  • Ability to work under immense pressure
  • Possession of commercial acumen and the ability to decode buyers/customers
  • At least a High School diploma or GED educational qualification
  • Thorough and sufficient knowledge of maintenance of store inventory and records
  • Excellent communication skills, which must include both written and verbal
  • Exceptional interpersonal communication and customer service skills.


This post is helpful to individuals interested in the merchandiser career with Costco or other retailers who want to know what they do; it provides the duties and responsibilities that basically define the merchandiser’s role.

It is also beneficial to recruiters/employers seeking the best candidates for the merchandiser position in their companies.

They can apply the Costco merchandiser job description example above in creating a detailed description for the vacant merchandiser position in their companies for use in the hiring process.