Chewy Hiring Process: Job Description, Interviews, and Employment

By | July 15, 2023
Chewy Hiring Process
The Chewy hiring process consists of a multiple-choice question assessment test to determine candidates’ communication skills and other qualities.

This post provides exhaustive information on the Chewy hiring process, including the job application, interviews, and other stages you will be required to complete to be offered an employment with the Chewy Corporation.

This post provides exhaustive information on the hiring process at Chewy, including the job application, interviews, and other stages you will be required to complete to be offered an employment with the Chewy Corporation.

The Chewy Hiring Process

The Chewy recruitment process consists of the following stages:

Chewy Job Application Process

The first step to applying for a job with Chewy is completing an on-line application form. This can be done through their website or via email.

To apply for a position, you must fill out your personal details and then a brief description of your experience, as well as skills that are relevant to the role you want.

You should also include a list of any professional qualifications and a cover letter describing why you are interested in working for Chewy.

Once you have completed the application, you will receive an automated confirmation email.

You should then print off a copy of your application as proof of submission.

If you do not get a response within two weeks from submitting your application, please contact them again.

Jobs at Chewy

Chewy have over 21.000 employees in 2021. Some of the positions available are Customer Service Representative, Customer Support Specialist, Sales Associate, Account Manager, and Marketing Coordinator.

Chewy Job Assessment Test

After receiving your application, Chewy may conduct a background check on you. If they decide to hire you, then they will ask you to take a test.

This test consists of multiple choice questions designed to assess your knowledge of the company’s products and services, as well as your communication skills.

Tips for Passing the Chewy Assessment Test

Here are tips to help you pass the Chewy assessment test:

  • Read the instructions carefully before starting the test.
  • Answer all the questions correctly.
  • Take your time when answering the questions. Don’t rush.
  • You can use the hints provided if you need help.

You can access the Chewy Assessment Test after you complete the application.

Chewy Interview Process

After passing the assessment test, Chewy will schedule an interview with you. During the interview, they will discuss your performance of the test and whether you meet their requirements for the position you are applying for.

They will also talk about your strengths and weaknesses.

Chewy Interview Questions and Answers

Here are common interview questions you may face at Chewy (with suggested answers):

  1. Why did you choose this particular career?

I decided to work at Chewy because I love animals and I like helping people.

  • What are some of your strengths?

My strength is my patience. I am very patient and I always try to solve problems calmly.

  • How would you describe yourself?

I am honest and reliable. I am good at solving problems and communicating clearly.

  • What are some of the things you dislike most about your current job?

I don’t like having to deal with rude customers.

5. Tell me more about your hobbies.

I enjoy watching movies and reading books.

How long does Chewy Hiring Process Take?

The average time it takes is 2 weeks. For many positions at the company, it typically takes about two weeks to move from application to employment.

There are a few exceptions to that rule, such as when there’s high competition for a particular open position.

In those cases, it might take an additional week (or more) to narrow down the applicant pool.

Major Chewy Careers and Jobs

The major careers and job positions available at Chewy include:

  • Customer Service Representative

Description:  The Customer Service Representative (CSR) performs customer service duties such as taking orders, processing payments, and providing technical support. 

  • Customer Support Specialist

Description: The Customer Support Specialist (CSS) provides technical support to Chewy customers by resolving issues related to billing, order status, or other customer concerns. 

  • Sales Associate

Description: The Sales Associate (SA) sells Chewy products to consumers.

  • Marketing Coordinator

Description: The Marketing Coordinator (MC) works with marketing teams to plan and execute campaigns that promote Chewy products.

  • Account Executive

Description: The Account Executive (AE) builds relationships with potential new clients and helps them make purchases from Chewy.

  • Product Manager

Description: The Product Manager (PM) manages product development and launches new products.

What to Expect Working at Chewy

Chewy offers benefits like medical insurance, paid vacation days, 401(k), and a profit sharing program.

What some Employees Dislike Working at Chewy

Some Chewy employees complain about the following:

  • Lack of training opportunities
  • Poor management
  • Low pay
  • Unfriendly coworkers
  • No overtime pay
  • Inadequate equipment

Chewy Company Profile

Chewy as the largest e-commerce pet care retailer in the United States, made sales of $8.9 billion in 2021, spanning the categories of pet food, treats, hard goods, and pharmacy.

The company was started in 2011, before the PetSmart acquisition in 2017 (Chewy was acquired by PetSmart for $3.35 billion in 2017, making it the largest ever e-commerce acquisition at the time). 

It went public in 2019 (The company raised $1 billion in its first public offering in 2019) following a couple of years of development under the umbrella of the pet superstore chain.

Pet food, snacks, and over-the-counter medications are all sources of revenue for the company.


If you want to get hired at Chewy, then you must understand the company’s hiring process, which this post has covered in detail.

You need to make sure to pass the assessment test and be well prepared for the interview.

This post has also provided valuable ideas to help you prepare for and pass the interview.