Banquet Server Job Description Example
What Does a Banquet Server Do?
A banquet server is a person or a group of people who perform serving duties at dinners and events.
His/her job description entails carrying trays, setting up for events, serving guests, and cleaning up after the event.
Their set-up function can include place settings, arranging table placement, putting out tablecloths, as well as putting up a buffet.
They are people who are able to stand and walk for a long period of time while accommodating guests politely and effectively.
There are no necessary requirements before becoming a banquet server; nonetheless, some employers do prefer to hire people with at least a high school diploma or its equivalent.
Banquet servers are employed by hotels or catering services, and they are roaming non-standard waiters and waitresses.
In a typical restaurant, the wait staff usually have tables they are assigned to cover, but in the banquet servers’ case, they are responsible for accommodating all the guests at a function while circulating the room; responding politely to guest requests and anticipating their needs.
A banquet server’s roles in the course of the event can vary depending on the situation, however, they, in general, must be able to stay focused on the job while on their feet and moving about freely, which can include climbing stairs, bending, and carrying items weighing up to 25-50 pounds.
Good communication is very important, for the purpose of being able to follow directions accurately and meeting the physical demands of the banquet server job.
Having a positive attitude while on the job is also important.
It is a must that banquet servers adhere to safety and health standards all the time, even when closing down at the end of any event, which includes taking tablecloths and linens to the laundry and breaking down the table set up.
Banquet Server Job Description Example
Here is an example of banquet server job description, consisting of major duties, tasks, and responsibilities holders of the position usually perform.
- Provide assistance to banquet managers in the serving of guests during banquet functions to ensure positive guest experience.
- Set up banquet room as requested by the supervisor to include glassware, serviceware, linen
- Attend roll call meetings before events kick off in order to learn function particulars, including hotel and guest expectations
- Greet and welcome guests and respond to their requests in a courteous and friendly manner
- Serve the beverage and food in the appropriate order and in tune with the expectation of the supervisor so as to ensure consistency throughout the banquet
- Quickly remove dishes as guests finish each meal at the end of each meal or function
- Abide by all corporate act, laws and requirements pertaining to serving alcoholic beverages
- Replenish beverages when necessary, and check with guests to make sure they are satisfied
- After the banquet, reset banquet room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions
- Follow attendance rules and always go to work on a regular basis
- Perform other related functions that may be assigned.
Information from the sample job description shown above can also be utilized in making a resume for the banquet server position.
Requirements – Knowledge, Skills, and Abilities for the Banquet Server Position
Here are important attributes, including abilities, skills, and knowledge base employers mostly look for when hiring new banquet server.
- Hotel experience preferred
- Must be willing to relate cordially with other members of the team and help co-workers with their job duties
- Must have basic knowledge of service standards, guest relations, food and beverage preparations as well as etiquette
- Ability to understand and apply written product labeling instructions to ensure the safe application of such products cum processes within the hotel.