Walmart OGP Associate Job Description, Key Duties and Responsibilities

Walmart OGP Associate Job Description, Key Duties and Responsibilities.
Walmart OGP associates ensure orders are delivered in a safe manner and that customers are satisfied.

We explore what the Walmart Online Grocery Pickup (OGP) associate job description is about in this article.

You will know what the Walmart OGP associate do, including the key duties, tasks, and responsibilities they perform.

You will also get to know what the requirements for being hired as an OGP associate are, as well as the expected salary for the role.

Please, continue reading:

What Does a Walmart OGP Associate Do?

A Walmart online grocery pickup associate is responsible for ordering, receiving, and restocking food items for delivery to the customer’s home.

They provide a timely and accurate order, delivering the order in a safe manner, and ensuring the customer’s satisfaction with the service provided by them.

They maintain accurate records which consist of packaging list, itemized receipts, and order forms which are used to supply customer request.

The Walmart OGP associate job description entails maintaining a clean stocked cooler at all times in order to provide fresh food items when requested by customers.

It also involves maintaining a clean order area at all times.

The OGP associate at Walmart maintains an organized back stock room to ensure efficient operation.

They complete any assigned clerical duties, such as verification of customer name and address, receiving of delivery and stocking items on shelves.

They keep customers informed of the progress of the order by calling customer with estimated delivery times.

The Walmart OGP also performs duties like assisting customers with questions relating to ordering and customer service.

They assist customers in their selection of items in the store.

They are in charge of answering questions regarding product availability and price changes.

They accept returns and exchanges, unwrapping merchandise and processing the customer’s request accordingly.

The online grocery pickup associate restocks shelves throughout the store and transports items from the storeroom or stockroom to the sales floor.

They are also responsible for ordering and stocking products as requested by the manager, as well as collecting payments from customers, maintaining cash control and deposit control.

They handle customer’s money with care and complete all safe work practices as necessary in their area of responsibility.

As a Walmart online grocery pickup associate, you are in charge of customer service, as well as product and price integrity, and are also responsible for completing all tasks by the appropriate shift or assigned date.

The OGP associate has to be present at all times on the clock to verify work performed.

In the event of an emergency, they must be prepared to assist the store manager or any other representative of the store in all duties related to the role of that particular shift.

They also perform first aid when necessary and are responsible for visual merchandising.

They check temperatures on frozen food items every shift to ensure they are properly stored and prepared in order to maintain the quality of the food.

Walmart OGP Associate Job Description Sample/Example/Template

The Walmart online grocery pickup associate job description consists of the following duties, tasks, and responsibilities:

  • Order groceries online from Walmart.com or through an app
  • Pick up ordered items at your local store
  • Provide customer service to customers who have placed orders online
  • Serve as a cashier in stores
  • Maintain inventory for all products sold by Walmart
  • Follow company policies and procedures
  • Complete clerical work such as data entry, filing, etc.
  • Keep customers informed of any changes in the status of their order
  • Assist with loading merchandise into vehicles
  • Answer customers’ questions and provide assistance to them
  • Restock shelves when necessary
  • Collect money from customers
  • Answer phone calls and take messages
  • Perform other related duties as assigned.

Walmart OGP Associate Job Description for Resume

If you have worked before as an OGP associate at Walmart or are currently working in that role and are writing a new resume, then you can apply the above sample job description in making a compelling Professional Experience section for your resume.

You can apply the duties and responsibilities in the above Walmart OGP associate job description example in making the Professional Experience section of your resume.

This will show to the recruiter/employer that you have been successful performing the OGP associate role, which can boost your chances of being hired, especially if the new position that you are seeking requires candidates to have some OGP associate work experience at Walmart or other like retailers.

Walmart OGP Associate Requirements: Skills, Knowledge, and Abilities for Career Success

If you are seeking to work as an OGP associate with Walmart or other similar companies, here are important requirements you may be expected to fulfill to be hired:

  • Must be 18 years old or older
  • Have reliable transportation
  • Ability to  lift items of 50 lbs. occasionally
  • Meet legal drinking age requirements
  • Pass drug test
  • Complete background check
  • Must be willing to work flexible hours, including nights, weekends, holidays, etc.
  • Ability to pass a pre-employment screening test
  • Must be able and willing to follow safety rules and regulations
  • Must be able speak English fluently.

Walmart OGP Associate Salary

According to Glassdoor, the average Walmart OGP associate hourly wage is $14 ($28,000 per annum).

Walmart OGP associate wages range from $12 ($24,000) to $18 ($36,000) per hour.

Conclusion

This post is useful to individuals interested in working as an OGP associate at Walmart or other similar retailers. They will be able to learn the duties, tasks, and responsibilities of the role.

It is also helpful to recruiters/employers needing to recruit for an online grocery pickup associate position.

They can apply the sample Walmart OGP associate job description provided on this page in making one for their companies for use in their recruitment process.