UnitedHealth Group Hiring Process: Job Application, Interviews and Employment

By | August 15, 2023
UnitedHealth Group Hiring Process
If you are seeking employment at UnitedHealth Group, you will be expected to successfully complete the company’s hiring process. Image source: modernhealthcare.

UnitedHealth Group Hiring Process: Job Application, Interviews and Employment

The hiring process at UnitedHealth Group involves various stages, including job application process and interviews where you will be required to successfully answer some questions to be hired.

This post provides complete information on the recruitment process at UnitedHealth Group to help you learn what you need to do to get hired in the company.

Please, continue reading:

UnitedHealth Group Company Overview

UnitedHealth Group Incorporated is located in Minnetonka, Minnesota; it’s an American profit making healthcare company.

This company offers health care products as well as insurance services.

As at 2019, this company was rated the largest healthcare company in the world with whooping revenue of $242.2 billion.

The company was founded by Richard T. Burke and is known for its brand products such as Uniprise, Health care services, specialized care services, and Ingenix.

In 2019, the company was ranked 6th on the 2019 Fortune 500.

UnitedHealthcare operates on four divisions:

  1. UnitedHealthcare Employer and Individual – this division provides health benefit plans and services for national employers.
  2. UnitedHealthcare medicare and Retirement – this is aimed at providing healthcare services for individuals from 65 and above.
  3. UnitedHealthcare community and state – this provides programs for people who are disadvantaged economically; the medically underserved and people without the benefit of employer-funded health care coverage.
  4. UnitedHealthcare Global – a division that caters for the healthcare services of over 6.2 million people round the globe.

Major countries include Brazil, Chile, Colombia, and Peru and some other countries of the world.

UnitedHealth Hiring Process

There are some processes you will need to go through before you are hired in this company.

So, it is important you take note of every step you need to take if you want to get hired at UnitedHealth.

1. UnitedHealth Job Application

The first step on the way to getting hired into the UnitedHealth Group is submitting your application.

Your application is to be sent through their online portal. Ensure that you have the necessary qualifications and an excellent resume so that you can stand a chance of being called for an interview.

At UnitedHealth Group, there are three rounds or processes you must pass through before being selected.

These processes are: the written round, the technical round, and the HR round.

The written round consists mainly of two sections namely General Aptitude test and the coding test.

To be considered good in this test, you should be able to answer about 50% of the questions given to you.

Note: You need not dwell on any question, be fast enough to answer as many as you can answer.

For the coding section, it is advisable you use pencil in place of pen.

2. UnitedHealth Interview

This is the stage you find yourself if the company is satisfied with your qualifications.

At this point, you are booked for an interview. It is believed that at this point you are halfway through with some processes except for the face to face interview and interaction from the recruiter.

So, let us consider some possible questions you could be asked in the interview session.

Possible UnitedHealth Group Interview Questions

  1. UnitedHealth Group consists of a workforce of diverse people. Have you ever worked amongst a diverse group of people?

How to answer:

What you need to let the interviewer know is that you are comfortable working in a group comprising of people from different backgrounds.

2. How do you deal with patients who are confused and upset about their health insurance? How did you handle a similar case like that in the past?

How to answer:

You need to convince the interviewer that you have the ability to handle patients who are confused and upset about their health insurance.

Assure the interviewer that you care about the feelings of the customers and will do your possible best to give them the best customer experience they would love.

3. Was there a time you disagreed with a manager, what did you do and what was the outcome?

How to answer:

What the interviewer wants to know is if you are afraid to disagree with a superior and what approach you employ to find a common ground.

Do not give the interviewer the impression that you are afraid to disagree with a superior.

Also, assure him/her that you are always diplomatic in your approach to disagreements.

4. What makes you believe that you can be successful in this role?

How to answer:

Focus on how your qualities can help you achieve your dreams in the company.

It is not totally necessary to talk more about your past success as they may not be in total agreement with your testimonies.

So, focus on what your skills can help you achieve.

5. What can you say is your greatest weakness?

How to answer:

Your interviewer is aware that as a human you have weaknesses. But what they want to know is what your weaknesses are and your action plan towards overcoming them.

The above questions are samples of the technical questions you should expect in the interview process.

In your replies, exude confidence and ensure you know what you are expected to do whenever questions are thrown at you.

UnitedHealth Group Career and Jobs

There are 8 categories of career opportunities in the UnitedHealth Group.

These categories contain lots of opportunities and job openings which might suit your skillsets.

So, below are the basic 8 categories of opportunities at the UnitedHealth Group:

  1. Customer service and claims
  2. Clinical
  3. Health care operations
  4. Corporate services
  5. Consulting
  6. Project management
  7. Sales and marketing
  8. Technology

Each job opportunity you are looking for in UnitedHealth falls under one of these categories.

So you have to look at your qualifications and your skillsets and know which job suits you.

It is up to you to decide which of the categories you wish to channel your career to.

What to Expect Working with UnitedHealth Group

The mode of operation at UnitedHealth is slightly different from other similar companies.

There are some benefits you will enjoy when working for UnitedHealth Group.

These benefits include:

The first benefit you enjoy from UnitedHealth Group is health and wellness.

As an employee at UnitedHealth, one of the benefits accrued to you is the offer of competitive health and well-being options and contribution to the cost of benefits for you and your family.

So, no matter when and where you start a career at UnitedHealth Group, you are entitled to this benefit.

The next is Consumer-Driven Health Plan.

This program allows you to choose how to manage your health care.

It is offered by the company and gives you options from consumer directed plans to primary care directed plans to keep employees engaged in decisions about their healthcare choices.

The third benefit is Retirement and Savings.

This option affords you the opportunity to start planning for the future from the first day you start work in the company.

This is made possible through the company’s saving plan, employee stock purchase plan, and to join the UnitedHealth Group Credit Union.

The fourth benefit is the Work and Life Balance.

This is important because due to the tendency of the company to keep with its status as the very best in the industry, employees could be under pressure to keep up with the demands.

This could create an imbalance in work and life.

So with this in mind, there are some wellness programs organized by the company to ensure that employees stay healthy always and have a balance in the work and life.

This includes the inclusion of part time option for people that may not fancy working on full time basis.


Working at UnitedHealth Group could be the right place to kick-off your career.

However, to start up a career in this company, it will be nice and easy if you work with the processes provided in this article.