DHL Hiring Process: Important Job Application and Interview Facts

By | July 16, 2023
DHL Hiring Process
DHL hiring process involves passing a job assessment test, which consists of multiple choice questions.

This post provides exhaustive information on the DHL hiring process and other career information to help increase your chances of gaining employment with the Company.

If you are seeking employment with DHL, then you need to prepare for and pass the Company’s recruitment process, which includes job application and interview stages, to be employed.

Please, read on:

DHL Hiring Process

The hiring process at DHL involves various stages candidates are expected to successfully complete to be employed, these include:

DHL Job Application Process

The first step to apply for any position at DHL is to visit their website.

After that, you need to fill out an online form called “Apply Online”.

The form is on the top right corner of the page and it has two sections:

  1. Personal Information Section
  2. Experience section

You should enter all your information. Make sure to include your name, email address, phone number, current location, education details, work experience and skills.

After you have completed the form, then click the submit button.

You will receive an automated message from DHL stating whether or not they have received your application.

DHL Job Assessment Test

The DHL job assessment test is a mandatory part of the hiring process. It consists of multiple choice questions.

These tests help DHL to assess your knowledge of various topics related to the job.

They also give them an idea of how well you perform under pressure.

There are three types of assessments:

  • Written Tests
  • Technical Skills Tests (TST)
  • Personality Tests

Written tests consist of multiple choice questions. Each question has four choice answers, which you have to choose one.

Technical Skills Tests (TST): TST is used to evaluate your technical skills. It includes tasks like programming, problem solving, data entry, typing speed etc.

Personality tests: These tests measure your personality traits such as motivation, creativity, leadership, communication skills, emotional intelligence etc.

Tips for Passing DHL Assessment Tests

Here are some tips you can apply in passing the DHL assessment tests:

  • Read carefully before answering each question
  • Do not skip questions.
  • Try to solve problems quickly
  • Always try to guess answers even if you do not know the correct ones
  • Answer every question
  • Take breaks when needed. 

DHL Interview Process

Interviewing is another important part of the hiring process at DHL. It helps the Company and the job seeker to understand each other better.

During the interview, you will be asked questions about yourself, your career goals, your strengths and weaknesses, what motivates you, etc.

There are three types of interviews available. They are as follows:

  1. Phone Interview
  2. Onsite Interview
  3. Video Conference Interview

Phone interviews are conducted over the phone. All candidates must call DHL and talk to a recruiter.

Onsite interviews are done either face to face.

Video conference interviews are conducted through Skype.

The length of the interview depends on the type of the interview.

For example, phone interviews last between 30 minutes to 1 hour while onsite interviews usually last around 2 hours.

Video conference interviews last about 20 minutes.

Interviews help DHL to understand if you fit into their culture and environment.

In most cases, there are 2 rounds of interviews. The first round is called screening interview.

This is where they ask you general questions that help them decide if you are suitable for the position.

After this round they may invite you for a second round of interviews.

This could happen in case you have scored high enough marks in the screening interview.

If you get selected for the next round of interviews, then you can expect a call from DHL.

After the final selection, the candidate will be invited to sign a contract with DHL. If everything goes well, then you will start working with DHL.

DHL Interview Questions and Answers

Below are some sample questions that you might be asked during the DHL interview process:

  1. Tell me about yourself?

I am an experienced software engineer who loves to work in agile teams. It is my belief that we should always strive to improve ourselves and learn new things.

2. What are your strengths/weaknesses?

My strength is my ability to communicate in simple and clear terms, and I think my weakness is that sometimes I don’t listen properly.

3. How would you describe yourself?

I am very passionate about technology and love to learn new things.

4. What are your hobbies?

I enjoy playing sports, reading books, watching movies, listening to music, traveling, cooking and spending time with friends and family.

5. Why did you choose this company?

I chose DHL because it provides great opportunities to grow professionally and personally.

Also, I like the fact that DHL has a strong focus on people development and gives importance to diversity.   

Tips for passing DHL Interviews

In order to pass the DHL interview you need to prepare thoroughly. Here are some tips for preparing for the interview:

  • Write down everything you want to say during the interview.
  • Practice your responses until it sounds natural.
  • Prepare a list of questions you would like to ask during the interview.

If you are selected for an interview, then you will receive a confirmation email from DHL. You should read this email very carefully.

In case you have any queries regarding the interview, feel free to contact the recruiter who referred you for the interview.

Hearing from DHL after the interview

You will hear back from DHL within 3 days of the interview. They will let you know whether you were successful or not.

If you are selected for the next round, then you will receive an invitation letter via email.

Final Selection – Contract signing

Once you are selected for the final round of interviews, you will receive an official offer letter from DHL.

When you accept the job offer, you will be required to submit documents such as passport size photo, driving license, proof of address etc.

After receiving all the necessary documents, you will be given a date by which you must join the company.

Major DHL Careers and Jobs

Some of the major career options available at DHL are:

  • Software Engineer

Description: A software engineer works closely with other engineers to develop applications and systems used by customers around the world.

He also needs to understand how these products fit into the larger system and ensure that they function correctly.

Requirements: The ideal candidate for the software engineering job should have experience in developing web based applications using Java, JSP, Servlets, Struts, Spring Framework, MySQL, Oracle database, HTML, CSS, JavaScript, AJAX, XML, SOAP, WSDL, XSLT, XPath, XQuery, XProc, XSLF, XALAN, XBL2, XForms, XPointer, XOM, XHTML, XUL, SVG, MathML, VML, PDF, PostScript, RTF, DOCX, ODF, MS Office formats, Microsoft Windows OS, UNIX/Linux operating systems, C++, C, PHP, Perl, Python, Ruby, Tcl, Shell Scripting, Unix shell scripting, Linux shell scripting, Batch scripts, SQL, PL/SQL, COBOL, Visual Basic, Delphi, Ada, Fortran, Pascal, Assembly Language, Data Structures, Network protocols, Web services, XML, Etc.

  • Customer Service Representative (CSR)

Description: CSRs work directly with customers to resolve their issues. They provide technical support to customers through phone calls, emails, chats, text messages, faxes, and live chat sessions.

Requirements: Candidates should possess excellent communication skills and customer service skills. They should be able to interact effectively with people from different cultures and backgrounds.

  • Delivery Manager

Description: This is one of the most challenging jobs in the transportation industry. It requires candidates to manage multiple delivery routes and make sure that deliveries reach their destination on time.

Requirements: Candidates need to have good leadership qualities, strong organizational skills, and ability to multitask.

More DHL Careers and Jobs

  • Accountant

Description: An accountant helps companies keep track of financial data. He/she analyzes information about sales, expenses, inventory, and more. He/she may also help prepare tax returns.

Requirements: Candidates should have knowledge of accounting principles and procedures.

They should be familiar with basic business concepts like cost-benefit analysis, cash flow management, budgeting, and forecasting.

They should also be proficient in word processing, spreadsheet, and presentation programs.

  • IT Support Specialist

Description: IT specialists troubleshoot computer problems, install new equipment, and maintain existing computers. They may also repair or replace hardware and software.

Requirements: Candidates should have a high school diploma or equivalent education. They should be comfortable working independently as well as within a team environment. They should have exceptional problem solving skills and be detail oriented.

What to Expect Working at DHL

DHL offer great benefits including competitive pay rates, free medical insurance for full-time employees, paid holidays, flexible hours and a range of employee discounts.

What some Employees Dislike about Working at DHL

Some employees complain about having to do too much overtime, long shifts, and not being given enough breaks during the day. Some also say they don’t get to go home until late at night.

Company Profile

DHL Express Inc. is an international logistics company headquartered in Atlanta, Georgia.

Founded in 1969, it operates in over 220 countries and territories worldwide.

Its core businesses are delivering parcels and freight internationally, providing express mail solutions, and offering logistics services.

In addition, the company provides logistics services in North America, Europe, Asia, and Africa.

As of 2017, it had approximately 290,000 employees around the world.


DHL offers many opportunities for those who want to advance their careers. The company has been growing rapidly since its inception in 1969.

If you’re interested in joining this fast paced company, then this post has provided detailed information to boost your knowledge about the DHL hiring process and increase your chances of being employed.