Credit Controller Job Description Example
What Does a Credit Controller Do?
Credit controllers are generally responsible for managing debts owed to creditors.
Their job description involves overseeing various operations necessary for resolving client debt repayment.
In performing their duties, credit controllers evaluate the credit situation of a client to identify debtors and credit level.
They assist customers in setting up a credit control system that allows for periodic repayment of debt.
They conduct negotiations with debtors to set up the terms and conditions of payment. They also handle internal issues and ensure timely payment to creditors.
Credit controllers usually work for debt collection agencies and it is part of their duties to meet set cash and debtor targets on a daily basis.
They contact debtors through calls, emails or letters to notify them of overdue invoices and encourage them to pay.
They also maintain regular contact with clients to ensure proper management of debt.
In performing their work description, credit controllers carry out business operations in compliance with standard policies and regulations.
They ensure proper maintenance of client account and chasing records. They also monitor payment history to take necessary action in event of significant changes in reparation.
As part of their responsibilities, credit controllers proffer recommendations and advice on queries regarding accounts receivable.
They oversee the preparation and presentation reports on chasing activities to management.
They also ensure prompt reply to both client and internal feedback. As part of their duties, credit controllers also conduct monthly reconciliation of accounts on the debtor ledger.
They are responsible for commencing legal action against a debtor in event of halted payment.
They usually prepare the writing off of irrecoverable debts or may employ strategies for credit recovery in cases of debtor bankruptcy.
Credit controllers oversee the forwarding of monthly statements to clients to keep them updated on debt repayment activities.
They work with legal attorneys to discuss suitable conditions and terms for debt payment.
Their role also entails appearing in court during a court hearing to represent a company.
The credit controller job can be accessed with at least a high school diploma, although some employers may prefer graduates with degree in business or finance related disciplines.
The qualities needed for the job include math, decision-making, and communication skills.
Credit Controller Job Description Example/Template
The job description of a credit controller entails the following duties, tasks, and responsibilities usually assigned to them by most employers:
- Evaluate the credit status of clients to identify debtors and credit level
- Assist customers in setting up a credit control system that allows for periodic debt repayment
- Conduct negotiations with debtors to fix terms and conditions for payment of receivables
- Handle internal issues and ensure timely payment to creditors
- Ensure daily cash and debtor targets are met
- Contact debtors through calls, emails or letters to notify them of outstanding invoice
- Maintain regular contact with clients to ensure proper management of debt
- Conduct business operations in compliance with standard policies and regulations
- Maintain proper records of client accounts and purchasing activities
- Monitor payment history to identify changes in reparation and take necessary actions
- Conduct monthly reconciliation of debtor ledger accounts
- Proffer recommendations and advice on queries regarding accounts receivable
- Ensure prompt reply to client and internal feedback
- Commence legal action against debtors in event of halted payment
- Propose irrecoverable debts to be written off or they may employ strategies to recover receivables in cases of debtor bankruptcy
- Oversee the forwarding of monthly statements to clients to keep them updated on debt collection activities
- Collaborate with legal attorneys to discuss appropriate terms and conditions for debt repayment.
Credit Controller Resume Preparation
If you need to prepare a resume to seek a credit controller job, then you will have to include the job experience section where you highlight the duties and responsibilities that you performed as a credit controller at your previous or current place of employment.
To do this effectively, you can apply the sample credit controller job description given above. It has listed the major functions of the job that can conveniently be used in highlighting your work experience.
Requirements – Skills, Abilities, and Knowledge – for Credit Controller Role
If you are aspiring to work as a credit controller, here are the requirements you should expect from most employers for accepting applicants to work in that position in their firms:
- Education and Training: To become a credit controller, you require at least a high school diploma. Some employers prefer graduates with Bachelor’s degree in business or finance related disciplines. You can increase job prospects by obtaining a diploma from the Institute of Credit Management or enrolling for financial courses
- Math Skills: The credit controller job requires a decent level of mathematical skill which finds regular use in reconciliation of accounts and handling of debtor ledger
- Decision Making Skill: Credit controllers are able to develop and implement appropriate strategies necessary for the settlement of client debts
- Communication Skills: They are well versed in communicating with debtors to facilitate periodic debt repayment.
Credit Controller Skills for Resume
The skills section is another part you should have in your credit controller resume to stand a better chance with employers.
Most employers want to see if you have the right skills to perform the main tasks of a credit controller work description.
To help you make the section really effective, you can seek to acquire the above skills and qualities usually required by employers for the credit controller job, and then use them in making the skills section of your resume.
Highlighting those skills, which employers want to see put your resume in a better chance of being considered for the job.
The credit controller job description provides you a better understanding of the role, duties, and responsibilities they play in various industries.
Knowing this will help you prepare for a career in the field if you are aspiring to work as a credit controller.
As an employer, the sample job description provided above can serve as a template for you to easily make a work description for the role to recruit new staff into the position for your firm and to assign the right tasks to them.
Did you learn something new about the functions of a credit controller? Do share your thought about this post in the box below. And if you are a credit controller, you may also share your experience working in the position with other readers. We will appreciate hearing from you!