ULTA Hiring Process: Job Applications, Interviews, and Employment

By | July 16, 2023
ULTA Hiring Process
The ULTA hiring process consists of a phone screening interview where the company learns about your work experience. Image source: CNBC.

This post presents detailed information on the ULTA hiring process, in addition to other career information about the company, to boost your chances of being hired.

If you are seeking employment with ULTA, you will have to prepare to successfully go through the company’s recruitment process, which includes the job application and interview stages, to be employed.

Please, read on:

ULTA Hiring Process

The hiring process at ULTA involves various stages candidates are expected to successfully complete to be employed, this include:

ULTA Job Application Process

The first step of the hiring process for any position at ULTA is to fill out an online application on the company’s website.

After you complete your application, it will be reviewed by one or more recruiters who are looking for qualified candidates.

If you are selected as a candidate for further consideration, you will receive an email notification from ULTA.

You can then follow up with the recruiter if you have questions about the next steps in the hiring process.

Available Jobs at ULTA

The available jobs at ULTA include:

  • Retail Store Manager
  • Beauty Advisor
  • Sales Associate
  • Customer Service Representative

ULTA Interview Process

After you have been contacted by a recruiter, they may conduct a phone screening interview with you.

During this call, the recruiter will ask you some general questions about yourself and your experience. They may also give you additional information about the role.

Offer and Onboarding

If you pass the initial screening, you will likely be invited to attend an in person interview.

At this point, the recruiter will go through the same basic questions again and provide you with more details about the role.

Once both parties agree that you would be a good fit for the role, you will be offered the position.


Once you accept the offer, you will be expected to start work within 7 days.

Your new manager will introduce themselves to you and explain what their expectations are for you during your onboarding period.

Tips for Passing the ULTA Interview

Here are some tips to help you prepare for your ULTA interview and come out successful:

  • Research ULTA and the role you are applying for thoroughly
  • Make sure you have all the required documents ready (resume, references)
  • Come prepared with a list of questions to ask interviewers
  • Dress professionally
  • Be punctual
  • Know how to answer difficult questions.

ULTA Interview Questions and Answers

Here is a sample set of interview questions and answers for you to use when preparing for a job interview at ULTA:

  1. Tell me about a time when you had a conflict with another employee? How did you resolve it?

I was working with my team on a project and we were having trouble getting things done.

However, I tried to help them understand why we weren’t able to get everything done but they didn’t want to hear it.

We ended up arguing and neither of us could come to an agreement.

In order to keep our relationship professional, I decided to let them know that I wasn’t happy with their attitude towards the situation.

Then I explained to them that we needed to talk things out before they got too far away from each other and that’s when we resolved the issue.

2. Describe a time where you had to handle a stressful situation. How did you deal with it?

One day while I was working as a sales associate at ULTA, I took a call from a woman who wanted to return a pair of jeans that she bought online.

She said that the jeans were too tight and she couldn’t wear them anymore.

When I told her that there was nothing I could do to change the size or color of the jeans,

she became upset and hung up on me. I was disappointed in myself for letting this customer get under my skin like that.

To calm down, I sat down and wrote a letter to her explaining that I would take care of returning the item and refunding her money.

A few days later, I returned the jeans to her and gave her a full refund.

More ULTA Interview Questions and Answers

3. Describe a time when you had to make a decision quickly and effectively. What were your thoughts like at the time?

One day while I was working at ULTA, I received a message from a customer asking me to ship her product immediately because she was running late for a meeting.

I knew that I needed to ship the package right away so I called the shipping department and asked them to send someone over to pick up the package.

While waiting for the driver to arrive, I went back into my office and started making calls to find out if anyone else needed to be shipped.

After talking to everyone, I realized that no one else needed to be shipped that day so I sent the driver off without any packages.

The next morning, I found out that the customer never showed up for the meeting and I felt really bad about not being able to meet her deadline.

Luckily, I was able to reach her later that week and apologize for missing her deadline.

4. Tell me about a person who has inspired you. Why?

When I first started working at ULTA, my manager introduced me to a couple of people who helped me learn how to work more efficiently.

One of these individuals taught me how to organize my desk and put all of my supplies within easy access.

He also taught me how to manage my time better by giving me tips on how to use the computer and what apps to download.

Another individual taught me how to set goals and achieve them.

This employee encouraged me to think bigger than just doing my job and to always strive for success.

How Long Does ULTA Hiring Process Take?

You can expect to hear from ULTA within 2 business days (Mondays are typically best) after the interview.

It is common practice for hiring managers to contact unsuccessful candidates to follow up and offer feedback regarding the interviewing experience. 

Major ULTA Careers and Jobs Available

Some major career and job opportunities available at ULTA include:

  • Sales Associate

Description: The Sales Associate position provides an opportunity to develop strong interpersonal skills, sell products effectively, and build relationships with customers.

They interact with customers both inside and outside of stores.

Salary: $10/hr plus commission.

  • Store Manager

Description: Store Managers oversee the operations of their store(s), including scheduling employees, maintaining inventory levels, ensuring proper training and supervision, and managing the overall profitability of their store(s).

Salary: $50K-$60K per year.

  • Store Team Leader

Description: Store Team Leaders are responsible for overseeing the daily operation of their team’s store(s) and assisting the Store Manager with the management of his or her team.

Salary: TBD.

  • Business Development Representative

Description: Business Development Representatives are tasked with identifying new customers and developing long term profitable partnerships with existing clients.

They may also assist in creating marketing campaigns and advertising strategies.

Salaries: $20K-$30K per year.

  • Digital Content Writer

Description: Digital Content Writers produce original digital content such as blogs, eBooks, infographics, videos, etc.

Salaries: $15K-$25K per year.

What to Expect Working at ULTA

Working at ULTA means having fun while earning good salary; the company offers competitive pay, paid vacation, 401k matching program, health benefits, tuition reimbursement, and other great perks.

What Some Employees Dislike While Working at ULTA

There are some things that employees dislike about working at ULTA.

For example, many employees feel like they don’t have enough freedom to make decisions.

Also, there are times when employees feel like they are being micromanaged.

Company Profile

Terry Hanson and Dick George launched ULTA in 1990. Since then, it has grown into a leading retailer of cosmetics, skin care, and fragrance products.

The company currently employs more than 37,000 associates worldwide. It has over 1200 stores currently. ULTA is headquartered in Bolingbrook, Illinois, U.S.


If you enjoy interacting with people and want to work in a fast paced environment, consider applying for a job with ULTA today.

This post has provided the hiring process at ULTA and some tips too, to help you come out successful and getting your dream job with the company.