Trader Joe’s Crew Member Job Description, Key Duties and Responsibilities

By | July 15, 2023
Trader Joe's Crew Member Job Description
Trader Joe’s crew members also provide advice to guests on how best to use the merchandise they have chosen. Image source: Eatingwell.

This post presents detailed information on the Trader Joe’s Crew Member job description, to help you understand the duties, tasks, and responsibilities they typically perform.

It highlights the major requirements you may be expected to fulfill to be hired for the Trader Joe’s crew member role.

What Does a Trader Joe’s Crew Member Do?

The Trader Joe’s crew member job description entails providing excellent service to guests by helping them choose appropriate merchandise and giving them helpful advice about how best to use the merchandise they have chosen.

It involves assisting customers with shopping needs, such as product selection, price comparisons, and payment options.

Trader Joe’s crew members answer questions regarding products, services, and pricing, and assist customers with locating desired merchandise.

They process customers’ orders and provide them with the items they want.

Crew members help customers find products in the store and take payments from customers and give change back to them.

They assist customers who need assistance to find or select an item and check out merchandise when it is purchased by customers.

As part of their duties, crew members scan items using barcodes and ring up sales on point-of-sale (POS) terminals, and also handle returns and exchanges.

They clean shelves and other areas inside the store and stock inventory and restock shelves and other areas inside of the store.

Trader Joe’s crew members also prepare food items for cooking and serve food items to customers, as well as maintain the store’s appearance and greet and welcome customers.

They make sure that all employees are following company policies and procedures and are performing their jobs properly.

Sometimes they are required to train new employees.

Crew members resolve problems and conflicts between employees.

They report any safety issues to management and follow instructions from management.

Trader Joe’s crew members keep records of transactions, record prices on POS systems, and count money received from customers and those given to customers.

They input data into computers and prepare lists, write down orders, and print receipts.

Trader Joe’s Crew Member Job Description Sample/Example/Template

The Trader Joe’s crew member job description entails the following duties, tasks, and responsibilities:

  • Provide excellent service to guests while ensuring compliance with company policy and procedure
  • Assist customers with shopping needs, including product selection, price comparisons, and payment options
  • Answer questions regarding products, services, pricing, promotions, and availability
  • Assist customers in locating desired items in the store
  • Provide basic customer service such as greeting and assisting customers with special requests
  • Assist customers with returning merchandise
  • Maintain the store’s appearance
  • Ensure proper stocking of merchandise
  • Clean floors, walls, fixtures, and equipment
  • Mop floors and wash windows
  • Sweep floors and remove trash
  • Dust and vacuum furniture and display cases
  • Check displays for damage and replace damaged merchandise
  • Replace missing or broken merchandise
  • Ensure proper and effective display of all merchandise
  • Reorder merchandise based on customer demand
  • Make sure all merchandise is displayed correctly
  • Ensure that all merchandise is priced accurately and prominently
  • Maintain accurate inventories
  • Ensure that all merchandise is priced appropriately
  • Keep track of merchandise and its location.

Trader Joe’s Crew Member Job Description for Resume

If you are presently working as a crew member at Trader Joe’s or have worked in that role before and are making a resume or CV for a new job, you can make a compelling Professional Experience section for the resume by applying the sample Trader Joe’s crew member job description example given above.

You can highlight the Trader Joe’s crew member duties and responsibilities from the above sample job description in the Professional Experience section of your resume, to declare that you have been successful performing the crew member duties at Trader Joe’s.

This piece of information can greatly boost your resume to increase your chances of been hired, especially if the new job that you are applying for requires having some crew member work experience with Trader Joe’s or similar companies.

Trader Joe’s Crew Member Requirements: Skills, Knowledge, and Abilities for Career Success

To be hired for the crew member role at Trader Joes’ or other like companies, the following are the major requirements candidates are expected to meet to be hired:

  • Ability to read and understand materials written in English
  • Good communication skills
  • Possess ability to work independently
  • Ability to bend frequently, sit for long, and walk for long distances
  • Strong ability to type, drive a vehicle, and use a computer
  • Fluency in speaking English
  • Ability to meet deadlines and prioritize tasks
  • Possess ability to maintain confidentiality
  • Must be able to handle stress and overcome difficult situations
  • Strong ability to interact with people in an effective manner
  • Able to accept criticism
  • Must be able to take direction
  • Ability to listen effectively, learn new things, and make decisions quickly
  • Must be able to multi-task
  • Strong ability to stay calm when dealing with stressful situations.

Trader Joe’s Crew Member Salary

According to Glassdoor, the average Trader Joe’s crew member hourly wage is $17.

Crew member compensation at Trader Joe’s may range from $10 to $28 per hour.


Trader Joe’s crew members can be full-time employees or part-time employees.

The crew member duties listed above are typical responsibilities of both types of workers.

However, there are some differences between them.

Full-time employees typically receive benefits like health insurance, paid vacation days, and retirement plans. Part-time employees usually do not receive these benefits.

Additionally, part-time employees must have their own transportation and they cannot always count on being hired when needed.

This post is helpful to individuals interested in the crew member job with Trader Joe’s or other similar companies.

They can learn all they need to know about the duties and responsibilities of a crew member at Trader Joe’s.

It is also useful to recruiters/employers in creating a job description they can apply in their hiring process for the role.