Restaurant Supervisor Job Description, Duties, and Responsibilities
What Does a Restaurant Supervisor Do?
A restaurant supervisor is responsible for overseeing the daily running or affairs of an eatery or restaurant.
The restaurant supervisor’s job description consists of a whole lot of duties/functions because he/she is basically accountable for everything that happens at the restaurant.
The basic duty of a restaurant supervisor entails making sure that food is prepared as at when due, making sure that customers are satisfied, and that workers within the restaurant adhere to the restaurant’s safety/service standards at all times.
It is important to note that restaurants are meant to be run with a very high level of efficiency.
The restaurant supervisor’s role is to make sure that the restaurant is run in an efficient manner, and also to ensure the quality of food served and cleanliness are of the highest standards.
One particular method by which the supervisor ensures efficiency within a restaurant is by making sure that adequate staff is scheduled to attend to customers during extremely busy periods/shifts; this could be any period of the day depending on the environment.
On the other hand, he/she (the restaurant supervisor) also reduces the number of personnel/staff during less busy periods so as to minimize labor costs.
Restaurant supervisors also follow opening and closing procedures. These procedures may include: making bank deposits/preparing cash changes for daily sales within the restaurant and storing food properly after close of work every day.
It is the duty of the supervisor to order supplies (food and beverages) for the restaurant so as to avoid shortage or running out of these items.
Put differently, it is the responsibility of the restaurant supervisor to monitor inventory reports (which he/she might do via a computerized inventory apparatus) and place orders as at when due.
Also, in the usage of available inventory (foodstuff and beverages), the supervisor makes sure that older items are consumed first (by stocking older items in front for easy accessibility) before proceeding to make use of newer ones so as to avoid expiration and/or waste as the case may be.
In the business of catering, the ultimate goal is to satisfy customers and boost sales (thereby increasing profits for the business). The restaurant supervisor helps in propagating sales by sharing fliers and putting up displays (advertisements) in daily papers.
His/her work description also involves providing relevant training for newly recruited staff in a bid to make sure that each one of them has basic and clear understanding of the restaurant’s service philosophy and standards.
The restaurant supervisor also handles any sort of problem that may arise within the restaurant so as to ensure customer satisfaction at all times.
Restaurant Supervisor Job Description Example/Sample/Template
A restaurant supervisor performs a lot of functions in a bid to ensure the smooth running of a restaurant, and to attain excellent level of customer satisfaction.
The typical duties, tasks, and responsibilities that make up the work activities of most people who work as restaurant supervisor are shown in the job description example below:
- Carry out maintenance on all restaurant equipment and records
- Manage and oversee all storage supplies for the restaurant
- Supervise every kitchen and dining room activity to ensure customer satisfaction always
- Schedule activities (including shifts) for the restaurant’s staff according to the restaurant’s standards or guidelines
- Review employee performance record and provide training to help improve their (employees) performance, when necessary
- Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
Requirements – Skills, Abilities, and Knowledge – for the Role of a Restaurant Supervisor
If you are seeking the job of a restaurant supervisor, you will need to meet certain requirements to be considered for the position by most companies.
Here are common qualities, skills, abilities, etc. that you may be expected to satisfy before you are able to access the job with most recruiters:
- Must have good communication skills
- Must possess excellent interpersonal abilities
- Must be able to coordinate and organize different activities simultaneously
- Should be able to set priorities right in the day-to-day running of the restaurant
- Must have excellent leadership qualities
- Must display flexibility in approach to work
- Must be an excellent team player
- Should know the basics and essence of a good customer relationship
- A degree in any nutrition and/or catering-related field is a must have
- A minimum of 2 years relevant experience in a similar role is also required
- May be expected to take pre-employment assessment tests and pass them.
If you an employer needing to recruit the right people for the restaurant supervisor position, the sample job description provided in this post can help you create a detailed and perfect description of the role for your organization.
Publishing a job description that highlights the duties and responsibilities that perfectly captures your purpose for the restaurant supervisor role in your organization will improve your chances of attracting the right candidates for the position.
This post is also useful to individuals interested in a career in the restaurant or hospitality industry. They will be able to learn all they need to know about the job of a supervisor in the restaurant business.
Did you find this article helpful in learning about what restaurant supervisors do? Let’s know what you think about this post by leaving a comment in the box below. And if you work as a supervisor in a restaurant, do also share your job description.
The above sample job description clearly explains the duties and responsibilities of a restaurant supervisor. This, of course, would serve as a guide to both employers and employees who wish to hire restaurant supervisor and take up jobs as restaurant supervisors respectively.