Progressive Insurance Hiring Process: Job Application, Interviews, and Employment

By | July 16, 2023
Progressive Insurance Hiring Process
The progressive insurance hiring process helps the Company find and recruit the best candidates for vacant positions. Image source: johnfitch.

This post provides detailed information to help you understand what the Progressive Insurance hiring process entails, including the job application and interview processes, and other information, to help you decide if Progressive Insurance is where you really want to work.

If you are seeking an employment with the Progressive Insurance, the Company has a recruitment process you must successfully complete to show that you are the person they want for the job position.

Please, continue reading:

Progressive Insurance Hiring Process

The Progressive Insurance hiring process involves various stages that must be completed to get employed, they include:

Job Application Process

The job application process for Progressive is very simple. You can apply online at or you can download an application form from their website.

The application should be completed and submitted to the Human Resources department within 30 days of receiving your offer letter.

If you are applying through a recruiter, they will submit your application directly to HR.

Available Jobs at Progressive Insurance

You can find all of the positions that are currently open at Progressive Insurance on their website.

There are many different types of jobs listed, including entry level, management, sales, IT, etc.

Some job roles available at Progressive Insurance include:

  • Claims Representative
  • Customer Service Representative
  • Financial Advisor
  • Field Sales Representative
  • Inside Sales Representative
  • Marketing Manager
  • Underwriting Assistant
  • Product Specialist
  • Regional Account Executive
  • Risk Management Analyst
  • Underwriter.

Progressive Insurance Job Assessment Test

In order to determine if you are qualified for any position with Progressive Insurance, you must take the JAT test.

This test consists of multiple choice questions and is designed to assess your ability to understand insurance terminology and concepts.

It also tests your knowledge of general business skills such as problem solving and decision making. 

Some tips for succeeding on this test include:

  • Before taking the test, carefully read the instructions.
  • Be sure to read each question thoroughly before answering it.
  • Answer every question even if you think you know the answer.
  • Take your time when answering the questions.
  • Practice taking the test until you feel comfortable doing so.

Phone Screening and Reference Checks

After submitting your application, you will receive a phone screen call from one of Progressive Insurance’s recruiters.

During this call, you will be asked some basic information about yourself and your background.

They may ask you to provide references who can speak to your work ethic, character, and personality.

Once they have received the necessary information, they will schedule you for a reference check.

They will contact the individuals you provided them with and request them to complete a brief questionnaire regarding your work performance.

References will only be contacted after the initial phone screening. 

Progressive Insurance Onsite Interview

After passing the phone screening and reference checks, you will be scheduled for an interview.

During the interview, you will meet with a member of the Company’s recruitment team to discuss your previous experience and how it relates to the role you are interviewing for.

You will then be given an opportunity to ask any questions you might have regarding the role.

At the end of the interview, you will be offered the position based upon your qualifications and interest in the role. 

Progressive Insurance Interview Questions and Answers

Here are samples of questions and answers you may meet in a Progressive Insurance job interview session:

  1. What do you think your best strength is?

I am very organized and I always make sure that everything is done correctly. It is very easy for me to perform multi tasks and prioritize my workload efficiently. My greatest weakness would be that I sometimes procrastinate.

2. What has been your career highlight thus far?

My career highlight so far has been being promoted twice within six months. It’s great because I feel like I am growing as a person and learning new things every day.

3. Describe a typical day in the life of a sales representative.

A typical day starts off by getting up around 6am and going over emails and voicemails. Then I go to the gym around 7am and workout.

Afterward, I eat breakfast and take a shower. From there, I head to the office where I spend most of the day working on various projects.

Around 3pm, I grab lunch and then I head home. When I get home, I relax or watch TV before heading back to the office around 8pm.

4. Why should we hire you?

I am extremely passionate about what I do and I know that I can help people. Also, I try to keep myself updated with all the latest trends and technologies.

I want to learn more about insurance and become a better communicator.

Some tips for passing the Progressive Insurance interview include:

  • Make sure you arrive early enough to fill out paperwork and sign release forms.
  • Make a list of potential questions ahead of time.
  • Dress professionally but comfortably.
  • Bring copies of your resume and cover letters.
  • Do not bring anything else into the office during the interview process.

Hearing from Progressive Insurance after the Interview

If you were selected for the position, you will hear from Progressive Insurance within 2 business days. If they decide not to offer you the job, you will be notified immediately via email.

Major Progressive Insurance Careers and Jobs Available

There are many different positions available at Progressive Insurance. Some of these include:

  • Sales Representative

Description: The Sales Representative works directly with customers to sell their policies. This individual must be outgoing, friendly, and willing to interact with clients on a daily basis.

Requirements: Must be 18 years old or older. High School Diploma or GED required. Experience selling insurance products preferred.

  • Customer Service Agent

Description: The Customer Service Agent provides customer service and support to Progressive Insurance policyholders. This individual must be dependable, reliable, and professional.

Requirements: A high school diploma or its equivalent. Previous customer service experience is helpful.

  • Claims Adjuster

Description: The Claims Adjuster reviews claims and makes recommendations regarding payment amounts. This individual must be detail oriented, thorough, and organized.

Requirements: Bachelor’s degree preferred; previous claims adjusting experience is helpful.

  • Underwriting Analyst

Description: The Underwriting Analyst analyzes applications and determines whether an applicant meets the underwriting requirements for coverage.

This individual must be able to communicate effectively in writing as well as orally and must have a Bachelor’s degree in Business Administration or other related field.

  • Marketing Manager

Description: The Marketing Manager plans and implements marketing strategies for Progressive Insurance.

They may also work closely with other departments such as sales and operations.

Requirements: B.Sc. in Business Administration or a comparable subject is required; strong communication skills; ability to manage multiple tasks simultaneously.

What to Expect Working at Progressive Insurance

The benefits offered by Progressive Mutual Insurance include:

  • Medical/Dental/Vision Coverage (100% paid up).
  • Life Insurance (100% paid up).
  • 401K Plan (with match).
  • Paid Vacation Time Off.

What Employees Dislike about Working at Progressive Insurance

The following comments have been made by current and former Progressive Insurance employees:

  • Poor management practices
  • Lack of training opportunities

Management that does not:

  • listen to employees’ concerns
  • provide feedback
  • promote from within
  • give raises
  • reward good performance
  • recognize good performance
  • take responsibility for mistakes.

Progressive Insurance Company Profile

Founded in 1937, Progressive has grown into one of the largest auto insurers in the United States.

With over $60 billion in assets, it is ranked among the top 100 companies in Fortune Magazine’s “America’s Most Admired Companies” list.

In addition to its strong financial standing, Progressive has received numerous awards for its business practices including being named one of America’s Best Employers by Forbes Magazine.


If you are looking for a job where your hard work will be rewarded, then Progressive Insurance might just be the right place for you.

This post has provided detailed information to help you successfully complete the Progressive Insurance hiring process and be employed.