Amazon Learning Ambassador Job Description, Key Duties and Responsibilities

Amazon Learning Ambassador Job Description, Key Duties and Responsibilities

This post provides complete information on the job description of an Amazon learning ambassador, to help you understand the work that they do.

It highlights the key tasks, duties, and responsibilities that majorly make up the Amazon learning ambassador work description.

It also presents the major requirements you may be expected to fulfill to be hired for the learning ambassador job with Amazon.

Please, continue to read to increase your knowledge of the Amazon learning ambassador career:

What Does an Amazon Learning Ambassador Do?

The learning ambassador at Amazon works under the Training Department and is responsible for training new hires/cross-trained associates to be able to perform their tasks effectively at a fulfillment warehouse.

The training they give differs, depending on the department the employees are working.

There are virtually ambassadors for the different sections in a fulfillment center at Amazon, including sections where newly arrived goods are stowed on the shelf, stowed products are picked to fulfill orders, returned goods are processed, and where refurbished goods are processed for resale.

Amazon learning ambassadors, who are quite distinguishable from other associates at the fulfillment center by the often green and blue safety vest with “Learning Ambassador” printed on it that they wear, help ensure continuous learning and improvement in the work of employees.

They help identify opportunities for learning and improvement by collaborating with teams across the company to develop and execute training programs.

The trainings are designed to suit individual needs and convenience and can be held in various formats, including classroom, online, on-the-job, and self-directed learning.

To carry out their responsibility of enhancing learning and development in the company, Amazon learning ambassadors may also organize workshops, training sessions, and other educational events from time to time.

The learning ambassador role is a leadership one that does not involve physical work; however, ambassadors may in some facilities sometimes be required to perform roles for associates, such as picking and packing.

Learning ambassadors at Amazon perform more duties than the associates but do not earn more than them – they earn the same salary since they are in the same employment level, T1.

However, learning ambassadors have the privilege of showing in their resumes that they have held a leadership position, which can give their resume a boost for higher paying jobs.

To become a learning ambassador at Amazon, you will need to be recommended by your assistant manager or operations manager who is convinced of your excellent work as an associate.

You can also submit an application when the learning department puts up a vacancy announcement for learning ambassadors.

In addition, most locations require candidates for the learning ambassador’s position to have worked for at least 30 days with Amazon.

If hired for the role, you will be expected to complete a training program and work under an experience ambassador for some time to learn the ropes.

Amazon Learning Ambassador Job Description Example/Sample/Template

Amazon learning ambassadors perform the responsibilities:

• Explain Amazon rules and policies to new associates to guide them in their duties
• Explain what is expected of new associates in their path and answer their questions
• Monitor daily work performance of new associates and suggest areas they could improve upon
• Report misconduct from associates to management
• May perform picking, stowing, packing, and other direct roles when necessary
• Develop training programs in collaboration with teams across the company
•  Organize educational events, including training sessions and workshops for employees
• Provide guidance and resources to associates and encourage them to improve in their skills and knowledge.

Download job description template.

Amazon Learning Ambassador Job Description for Resume

If you are writing a new resume or CV and have worked before in the position of learning ambassador at Amazon or are presently working in that role, it will be beneficial to your resume to have such work experience in it.

That means, you should have the professional or work experience section in your resume or CV to show that you have been successful performing the duties and responsibilities of a learning ambassador.

This piece of information can significantly influence the recruiter/employer to call you up for an interview, especially if having some work experience as an amazon learning ambassador is important for succeeding on the new job.

You can create a compelling professional experience section for your resume/CV by applying the above amazon learning ambassador job description example.

(Learn how to make an effective resume applying the Employer-focused Resume Writing Technique)

Amazon Learning Ambassador Requirements – Abilities, Knowledge, and Skills for Career Success

Some of the major requirements you may be expected to meet if you are seeking to work as a learning ambassador at Amazon include:

• Possess positive attitude to work
• Passion for helping people succeed
• Ability to do active and repetitive work
• Detailed oriented and ability to maintain a professional demeanor
• Ability to meet and exceed all safety, quality, productivity and attendant expectations
• Be in good standing with no negative  write-up as an associate
•  A top performer as an associate with high pick, stow rate, etc.
• Knowledge of how different roles work at amazon warehouse
• Ability to  deescalate a situations
• Desire to assist new associates master their tasks and improve in their job delivery
• Flexibility and desire to learn and use training methods
• Ability to effectively communicate and interpret new skills to new employees.

Amazon learning Ambassador Salary

According to the March 5, 2025 data on Ziprecruiter, the average hourly salary of an Amazon learning ambassador is $20 /hour or $42,047 per year.

However, Glassdoor gives the average yearly salary of learning ambassadors at Amazon to be $40K, according to its Jun 6, 2024 data.

Conclusion

This post is helpful to individuals interested in the learning ambassador career with Amazon.

They will be able to learn all they need to know about the Amazon learning ambassador duties
and responsibilities to decide if it’s the right career for them.

It is also helpful to recruiters/employers looking to hire the best candidates for the vacant learning ambassador role in their organization.

They can apply the sample amazon learning ambassador job description provided on this page in making a detailed description of the job for use in their hiring process.

>> Learn how to make a great score in Any Amazon Assessment Test; prepare effectively for the test with Practice Tests consisting of detailed explanations of answers.