Data Center Technician Job Description Example, Duties, and Responsibilities

By | April 5, 2017
Data center technician job description, duties, tasks, and responsibilities

Data center technicians ensure systems and equipment are properly maintained, and that the center runs smoothly at all times.

Data Center Technician Job Description Example, Duties, and Responsibilities

What Does a Data Center Technician Do?

Data center technicians provide a range of services which revolve around the maintenance of data center equipment and processes.

Their job description entails offering technical support at data centers by performing system/network installation, configuration, and troubleshooting in order to ensure optimum operations.

In performing their duties, data center technicians carry out preventative maintenance of data center equipment and devices.

They analyze servers and network systems to identify and initiate repair of firmware issues.

Their role also entails monitoring system processes to ensure smooth operations.

These technicians usually install and configure new equipment for data centers.

They evaluate heating and cooling systems to ensure they are operational and can meet equipment temperature conditions.

They also endeavor to update network topology diagram after installing new components at a center.

As part of their responsibilities, technicians at data centers protect company database and infrastructure by setting up access controls, surveillance systems and other security measures to maintain the integrity of company information.

They maintain an up-to-date knowledge of programming languages, network hardware deployment and administration of various operating systems.

They also educate data center staff on effective methods of troubleshooting workstations and equipment.

Data center technician work description also entails conducting periodic inspections to ensure efficient performance of data processing systems.

They maintain proper record of work operations, events, and logs in order to produce concise reports to company management.

They also guide and direct the activities of junior or trainee data center technicians.

In fulfilling their role, data center technicians develop standards and procedures for data processing and management.

They ensure compliance with all local, state, and federal policies on IT operations.

Provision of support for third party or internally developed applications is also part of data center technician description.

To work as a technician in a data center requires having at least a high school diploma and some experience working with network hardware, software, and operating systems.

The major qualities you require to succeed in this career include IT, communication, and troubleshooting skills.

Data Center Technician Job Description Example/Template

Data center technicians perform various functions to keep the operations of data centers at optimum performance.

Here is a job description example showing the main tasks, duties, and responsibilities of technicians at most data centers:

  • Protect important information by performing backup on all critical systems
  • Collaborate with a team of software and networking engineers to ensure the security and efficiency of data center server/network
  • Oversee the management and maintenance of client/employee database
  • Carry out system administration tasks such as software installation/updates, security patches, and hardware maintenance
  • Monitor customer network servers and storage systems to ensure uptime and efficient resolution of issues
  • Assist senior level engineers in designing/modifying network systems and application infrastructure
  • Develop standards and procedures for carrying out systems and network operations
  • Perform basic repair of damaged or faulty equipment and devices
  • Maintain records of all system administration operations and present reports to superiors
  • Oversee the running of data cables during the installation of new equipment
  • Maintain accurate inventory of work tools, equipment, and devices
  • Ensure work operations comply with all local, state, and federal regulations on information/data management
  • Conduct preventative maintenance on data center equipment to ensure efficient operations
  • Listen to customer complaints and assist them in the resolution of technical issues
  • Set up access controls to protect company systems and network.

Requirements – Skills, Abilities, and Knowledge – for Data Center Technician Role

If you are looking to work at a data center as a technician, here are major requirements you may be expected to have to qualify for the role in most firms:

  • Education and Training: To become a data center technician, you require minimum of a high school diploma and training in software/hardware administration. You also require several years of experience in the field of computer networking. Some employers prefer technicians with a college degree, therefore having a Bachelor’s degree in computer science or engineering can be advantageous. Certifications from recognized IT companies such as Cisco on the other hand increases job prospects
  • IT Skill: Data center technicians are able to operate and maintain servers, switches, routers, monitors, and various other specialized equipment
  • Communication Skill: They are able to explain complex technical processes in simple language for general company staff
  • Troubleshooting Skill: They are skilled in conducting tests to identify and fix faults in a computer/network system.

Conclusion

If you need to make a work description for the data center technician in your firm, you can quickly create one by applying the sample copy provided above as a template.

You can simply and conveniently create a detailed data center technician job description by adjusting the sample copy to suit your company’s operation.
When hiring for the role, the comprehensive work description created can help you get the best candidates for the position.

This post is also useful to individuals interested in working as data center technician as it provides useful information about what the role entails and what they need to have to succeed in it.

Did you find this post helpful in knowing more about the duties and responsibilities of technicians who work at data centers? Please, leave your thought about this article in the comment box below. And if you work as a technician in a data center, you may also share your work activities with other readers.