USPS Mail Handler Job Description, Key Duties and Responsibilities

USPS Mail Handler Job Description, Key Duties and Responsibilities.
The USPS mail handler’s duties involve sorting the mail into different categories based on where they will go.

This post provides detailed information on the job description of a mail handler at the United States Postal Service, USPS, to boost your knowledge of the duties, tasks, and responsibilities they usually carry out.

It also presents the major requirements you will be expected to meet to be hired for the USPS mail handler role.

Please, continue reading:

What Does a USPS Mail Handler Do?

A USPS mail handler is responsible for delivering mail from one place to another. The mail handler works at various locations throughout the country.

They pick up mail from customers’ homes or businesses, including letters, bills, packages, and other items that need to be delivered.

The mail handler must sort the mail into different categories based on where they will go.

For example, if it needs to be sent to the post office, then it goes into the “postal box” category; if it needs to be mailed back home, then it goes into “returned”.

The USPS mail handler job description involves delivering mail to people who are not home. They have to leave a note with instructions on how to pick up the package.

The mail handler at USPS works with many different types of equipment. They use hand trucks, dollies, carts, and pallets to move mail around.

They also use special tools such as sorters, scales, and postage meters to ensure that all the mail gets sorted correctly.

Mail handlers can make mistakes when sorting mail, so, they must learn how to identify errors quickly so that they don’t get too big.

They sometimes have to deal with angry customers. To avoid getting fired, mail handlers must always follow the rules set by the company.

The USPS mail handler ensures that there is enough space between each piece of mail. He/she also makes sure that no pieces of mail overlap.

They carry out their duties using a variety of skills, including reading and writing, listening, and following directions.

The mail handler is responsible for delivering mail to and from the post office and might also be required to deliver mail to customers who live outside of the area

He/she makes sure that the mail gets delivered safely and checks the mail before sending it off.

He/she works closely with the postal workers. Together, they plan out routes and determine which areas should receive more attention.

The USPS mail handler attends training from the company every two years and ensures that the mail gets delivered on time; he/she follows the schedule provided by the company.

He/she keeps records of everything that happens during the day, and writes down important details like the number of pieces of mail delivered and any problems encountered.

USPS mail handlers take care of the mail after it arrives; they sort the mail according to its destination. Then, they put the mail in boxes or bags.

The USPS mail handler work description also involves preparing the mail for delivery; removing stamps and sealing the envelopes.

It also entails delivering the mail to the correct address and afterward returning to the post office to check whether anything was missed.

USPS Mail Handler Job Description Sample/Example/Template

The USPS mail handler job description consists of the following tasks, duties, and responsibilities:

  • Collecting letters and parcels from customers
  • Filling out delivery forms
  • Preparing packages for mailing
  • Maintaining records of incoming and outgoing mail
  • Processing mail through sorting machines
  • Stamping envelopes with postage
  • Assisting customers with their correspondence
  • Keeping track of customer complaints and requests
  • Checking that mail has been delivered as promised
  • Handling lost or damaged mail
  • Other duties as required.

USPS mail handler Job Description for Resume

If you are currently working as a mail handler at USPS or have worked in that position before and are making a resume or CV for a new position, you can make an effective Professional Experience section for your resume by applying the USPS mail handler job description example above.

You can highlight the USPS mail handler duties from the sample job description above in your resume’s Professional Experience to prove that you have been successfully performing the duties and responsibilities of a mail handler.

This piece of information in your resume can significantly help to influence the recruiter/employer to give you an interview, especially if the new job requires someone with some work experience in mail handling.

USPS Mail Handler Requirements: Skills, Knowledge, and Abilities for Career Success

If you are seeking to work at the United States Postal Service as a mail handler, here are major requirements you may be asked to fulfill to be hired:

  • Must be able to read, understand, write, and converse in English fluently
  • Have good communication skills
  • Be flexible and adaptable
  • Have a strong work ethic
  • Have a positive attitude towards work
  • Be reliable and trustworthy
  • Be punctual
  • Have a valid driver’s license
  • Have access to reliable transportation
  • Be willing to travel to different locations
  • Be willing to work overtime
  • Have a clean driving record
  • Be willing to learn new things
  • Have a high school diploma or equivalent
  • Have experience working as an assistant at a retail store
  • Have previous experience working in a fast-paced environment
  • Have previous experience handling money
  • Have previous experience working in a service industry
  • Have previous experience using computers
  • Have previous experience operating machinery
  • Have previous experience dealing with people
  • Have previous experience selling products
  • Have previous experience serving customers.

USPS Mail Handler Salary

The average US Postal Service mail handler compensation is $18 per hour ($36,000), according to Glassdoor. Salary ranges from $14 to $36 per hour ($28,000 to $72,000) for mail handlers at the US Postal Service.


The United States Postal Service mail handler position is one of the most common jobs available. If you are looking for a career change, this could be the right opportunity for you.

This post has provided detailed information on the USPS mail handler job description, to help you learn all you need to know about what they do if you are interested in applying for the job.