United Airlines Hiring Process: Job Application, Interviews, and Employment

By | February 21, 2024
United Airlines Hiring Process
To get employed at the United Airlines, candidates will be expected to complete the company’s hiring process.

This post provides detailed information on the hiring process at United Airlines, including the job application and interview requirements, as well as the various career opportunities available at United Airlines.

United Airlines Hiring Process

The recruitment process at the United Airlines involves the following stages:

Job Application Process

The first step to working for United is to apply by completing a job application. This is used to determine whether a person meets the need of the United Airlines for the position applied for and also to see if the applicant can meet certain requirements that are necessary for the position.

Job Assessment Test

United Airlines conducts aptitude tests to determine whether the applicant has the experience and knowledge required for the role in a particular job.

This involves learning and demonstrating knowledge related to the job duties, skills, abilities and responsibilities of the position.

Tips for Passing the United Airlines Assessment Test

Here are some tips to help you pass the United Airlines assessment test:

  1. Take a look at the job description.
  2. Think about the tasks that are required to be completed or the responsibilities that will be expected of you.
  3. Try to make mind maps of your own and organize facts so that they can easily be remembered when it is time to take tests.
  4. Prepare extensively with practice questions online before your test day.

United Airlines Interview Process

The next step on United Airlines hiring process involves an interview from one or more representatives.

The interview process is used as a way to determine whether the applicant is fit for a particular position.

It allows for questions to be asked about employment history, previous experiences, skills, personal traits and hobbies.

Your first interview may start with an initial phone call/screening, followed by an interview in person or/and a group interview.

Tips for Passing the United Airlines Interview

Here are some tips to help you pass the United Airlines interview:

  1. Create a list of the behavioral traits and qualities required for the job, and read up on them so that you can incorporate them into your answers.
  2. Know why you want the job; if you don’t, the interviewer will be able to see that.
  3. Be honest and succinct with your answers. Telling the interviewer what he/she wants to hear won’t help your case.
  4. Stay alert and attentive throughout the interview; this shows that you are paying attention to what is being said as well as what is being asked of you.
  5. If the interviewer asks any behavioral questions, answer them with a situation from your past that shows how you handled a similar situation; be sure to tie it in with what is required for the job.

United Airlines Interview Questions and Answers

Here are some samples of United Airlines interview questions (and suggested answers) that you can practice with:

  1. What are your strengths?

My strengths are that I am very flexible and adaptable to new situations. I can rapidly and easily pick up new skills.

2. What are your weaknesses?

My weakness is that I can be impatient at times when something doesn’t work out the way it should, but in a group setting, I know that I can pull myself together.

3. What type of job interests you most?

Any kind of job that allows me to be creative and work with people who are fun and easygoing is what I love doing.

4. Why do you want to work for United Airlines?

I want to work for United because it’s such a great place to work and I enjoy the people I work with.

5. What can you do for us?

I can do anything that is asked of me in terms of customer service and I have a passion for flying, so I’m willing to do work hard.

How Long Does United Airlines Hiring Process Take?

Hearing back from United Airlines after applying is dependent on things such as recruiting needs, but you should hear back within a week if they are looking to fill available positions.

The assessment exam typically takes one day to complete and the interview takes around two weeks. The firm responds to successful candidates within a week.

Major United Airlines Careers and Jobs

The major careers and jobs available at United Airlines include:

  1. Pilot

Description: United Airlines pilots are responsible for their specific flight. Pilots have to have at least 1,500 hours of flight time as a pilot (500 hours for co-pilots) before being hired by United Airlines.

2. Flight attendant

Description: Flight attendants work in teams of three and are responsible for the safety and comfort of passengers during the flight. They serve food, drinks and make announcements on flights.

Flight Attendants must be 21 years or older and must be able to climb ladders that reach 40 inches high. Additionally, this job requires the ability to see and hear clearly and to walk up and down stairs repeatedly.

3. Customer Service

Description: The customer service team operates at the front desk, picking up passengers and helping with baggage.

The United Airlines customer service team must have a high school diploma or equivalent experience, be able to communicate effectively with passengers, and able to keep calm under pressure.

They must be able to maintain a positive attitude and work well as part of a team.

4. Food and Beverage

Description: Food and beverage teams prepare meals that satisfy passengers’ tastes, as well as provide beverages during flight times, including specialty drinks such as wine and champagne.

What to Expect Working at United Airlines

United Airlines offer the following benefits to its employees:

  1. Personalized career path
  2. Professional development
  3. Competitive compensation
  4. Retirement savings plan
  5. Health care coverage (medical and dental).

What Employees Dislike about Working at United Airlines

Survey showed a majority of the employees at United Airlines were happy with their job. Some people were displeased with the scheduling but this was known to be common among companies.

The United Airlines team also found that some customers can be rude and disrespectful, but this can happen in any company and is not a reflection on United Airlines.

The company also received negative response from employees who weren’t fond of night shifts as they are generally more difficult for people to get rested up for.

United Airlines Company Profile

The United Airlines, Inc. , based in Chicago, Illinois, operates a comprehensive domestic and international route that interconnects cities large and small across the USA and all six habitable continents.

After a merger with Continental Airlines in 2010, it became the world’s third-largest airline in terms of fleet size and route network.

It is a founding member of Star Alliance, the world’s largest airline alliance, which has 28 members.


The United Airlines hiring process provided on this page is a guide to understanding what the company’s interview entails and how to stand out from other candidates.

The United Airlines interview is a process that involves many factors, ranging from your past work experiences, or even personal experience.

If you are looking for a job in aviation industry, then the United Airlines may be a good choice for you.