FedEx Delivery Driver Job Description, Key Duties and Responsibilities

By | July 16, 2023
FedEx Delivery Driver Job Description
FedEx delivery drivers should be familiar with the route they ply to get items delivered to customers on time. Image source: getstraightaway.

This post discusses in-depth everything about the FedEx delivery driver job description. You will understand what FedEx delivery drivers do, including their primary duties, responsibilities and schedule.

The requisites to meet to be hired for the delivery driver role at FedEx and other like companies, as well as the salary package for the job are explored in this post.

What Does a FedEx Delivery Driver Do?

The FedEx delivery driver job description involves accepting client calls, sorting shipments, loading the vehicle, retrieving products, obtaining signatures, and keeping the vehicle clean and in excellent shape.

The FedEx delivery driver duties also entail ensuring that packages are delivered at the right time, considering the GPS information, including time and location.

FedEx delivery driver must have good communication skills and be able to deal with customers quickly and efficiently to help them expedite delivery.

He/she is expected to know the route thoroughly so as to locate his/her destination efficiently.

FedEx delivery drivers are also responsible for communicating with customers via phone and email, notably in regards to delivery date and reminders of deliveries made or expected.

They are expected to inform their customers of the procedures involved in the pick-up of goods and address any possible concerns they may have.

The delivery driver must ensure that all deliveries are made within the stipulated timeframe and must be able to keep record of all transactions.

They should also be able to check, collect, and send courier packages, and arrange them in sequence.

 If congestion is anticipated, the delivery driver should be able to plan an alternative route so as not to delay deliveries unnecessarily.

More on FedEx Delivery Driver Job Description

Delivery drivers at FedEx play an active role in determining if a package qualifies for a money back guarantee or not, depending on size, weight or value of the goods purchased.

If a FedEx delivery driver feels that a package is too large, heavy or expensive for a normal delivery, he/she should be able to suggest another convenient time for the customer to make their purchase.

The delivery driver should be well versed on the federal and state laws regarding the transport of goods.

He/she must ensure that all items are protected during transit, including normal parcels and those containing fragile/toxic products.

They must also ensure that all items are packed securely so as to avoid error during transit or damage to the contents of any packages sent.

FedEx delivery drivers must keep a logbook, which has the date, time, and all the deliveries they make.

FedEx Delivery Driver Job Description Example/Sample/Template

The FedEx delivery driver job description consists of the following duties, tasks, and responsibilities:

  • Deliver items of different kinds and sizes to various addresses taking the best routes
  • Load and unload shipments from trucks or trailers into customer’s vehicles
  • Unload packages from customers’ vehicles at destinations
  • Collect payments for deliveries
  • Observe departing times and routes
  • Conduct route audits to ensure that all deliveries are made on time and within the established guidelines
  • Ensure that all packages are safely, securely, and promptly delivered to customers
  • Determine if there are any issues with a shipment before it leaves the facility
  • Determine if a package has been damaged, stolen or lost during transit
  • Maintain records of all deliveries made by the company
  • Follow up on any issues that arise during a delivery.

FedEx Delivery Driver Job Description for Resume

If you are writing a new resume/CV as someone who has worked before as a delivery driver at FedEx or are currently working in that role, you can make the Professional Experience section of the resume very compelling by highlighting that work experience.

This can make your resume/CV very attractive to recruiters/employers and boost your chances of being hired, especially if the new role that you are seeking requires some delivery driver work experience at FedEx.

You can apply the sample FedEx delivery driver job description above in making an effective Professional Experience section for your resume/CV.

FedEx Delivery Driver Requirements: Skills, Knowledge, and Abilities for Career Success

If you are seeking to work as a delivery driver with FedEx or other similar companies, here are important requirements you may be expected to meet:

  • Must have a valid US passport
  • Should be 18 years old or older and able to drive safely and legally, with clean driving record
  • Must have no felony convictions
  • Possess a good credit history
  • Must have good eyesight, good health and physical condition
  • Able to stand for long periods of time and lift packages of up to 50 lbs.
  • Must be willing to work overtime if required by the supervisor or manager
  • Strong communication skills, including reading, writing, and speaking English fluently
  • Must be able to follow directions and instructions by supervisors or managers
  • Ability to work in an indoor environment (no snow or extreme weather conditions)
  • Must be able to drive a standard size truck
  • Possess ability to wear safety shoes when working on the dock
  • Must be able to carry packages from one location to another.
  • Have the ability to walk up to 1/2 mile at a time carrying packages
  • Must be able to bend down and pick up items off the floor
  • Possess ability to use hand tools such as screwdrivers, wrenches, pliers, etc.
  • Must be able to operate forklifts and other necessary equipment.

FedEx Delivery Driver Salary

The average annual pay for a FedEx delivery driver is $19 per hour ($39,520/yr) according to Glassdoor.

This figure includes overtime pay. The hourly rate for a FedEx delivery driver ranges between $9 and $43. An experienced driver can earn more than a starter.


The FedEx delivery driver is responsible for delivering packages throughout the United States.

The driver must be able to deliver packages to customers within their specified area. They are also required to make deliveries during normal business hours.

This position requires that you be able to stand for extended periods of time and lift heavy objects.

You will also need to be able to read, understand instructions, and communicate effectively with people.

Your ability to do so will determine your success in this position.

This post is useful to individuals interested in the FedEx delivery driver career to learn all they need to know about the duties and responsibilities that make up the role.

It is also helpful to recruiters/employers in similar industry as FedEx who are in the process of hiring for the delivery driver position in their companies.

They can make an effective description of the vacant position in their organizations by applying the sample FedEx delivery driver job description provided on this page.