Carvana Hiring Process: Job Application, Interviews, and Employment

By | July 15, 2023
Carvana Hiring Process.
The Carvana hiring process involves a phone interview and a face-to-face interview where you need to convince the company that you are a good fit for the job that you are vying for to be employed.

This post provides exhaustive information on the Carvana hiring process, including the job application, interviews, and other stages you will be expected to complete to be hired by the company.

Please, read on:

The Carvana Hiring Process

The recruitment process at Carvana involves the following stages:

Carvana Job Application Process

The first place to begin your search for a new job is at Carvana’s website. The company’s website is fairly straightforward, with applications for all positions listed below the main menu bar.

There are two categories of positions: salaried employees (those with full-time, permanent jobs) and independent contractors (those hired as temporary help).

Most Carvana jobs include the following information: starting wages, location, and hours, details about the business and what it does, and contact information, such as an e-mail address.

This information will comprise most of your application package.

After you have submitted your application, Carvana will review it and typically call back within a week or two to schedule interviews with select candidates.

Jobs at Carvana

As at December, 2021, the company had 21,000 employees. Available jobs at Carvana include:

  1. Retail Sales Associate (Full-time and Part-time Openings)
  2. Entry Level Sales Associate (Full-time and Part-time Openings)
  3. Upholstery Technician (Full-time and Part-time Openings)
  4. Customer Care Specialist (Full-time Openings).

Carvana Interview Process

About two weeks after your application is received (or earlier if you are selected), you will receive a call back to schedule a job interview.

The interview will be held at the location of your choosing (assuming they have an available space).

The interviewer will ask you questions to determine whether or not you would make a good fit for Carvana.

You will also be asked to provide documents that demonstrate your qualifications and knowledge of the company and industry.

  • Phone Screening

An initial phone screen will be conducted before the face-to-face interview. The purpose of the call is to assess your level of interest in the position, to gauge your knowledge and to make sure you have read the job description carefully.

During this call, you will be asked about your work experience, qualifications and why you are interested in working at Carvana.

This call, like the face-to-face interview, will be scheduled to take place at your convenience.

  • Face-to-face Interview

By the time of the face-to face interview, you will have submitted all necessary documents and should be ready to show that you are qualified for the position.

The interviewer will ask you questions about the job duties and answer your questions about Carvana.

  • Group Interview

If you pass the individual interview, you will be invited to an entire group interview. This group consists of some of the people who will be your co-workers and managers.

During this interview, you will also have an opportunity to speak with them one-on-one to see if this position is a good fit for your personality.

This can also be a time for you to ask any questions that you still have about the company or job duties.

How Long Does Carvana Hiring Process Take?

The entire process, from your first application to your first day at work, will take about a month or less.

Major Carvana Careers and Jobs

The major jobs available at Carvana include:

  • Upholstery Technician

Description: Upholstery technicians repair and maintain customers’ cars and trucks for a fee.

They also inspect, clean, polish and wax the upholstery of donated vehicles.

  • Sales Associate

Description: Carvana sales associates make customers happy by helping them buy from Carvana’s vending machines.

They also help fix problems with customers’ vehicles – such as flat tires, bad brakes, dead batteries, and worn-out interior components – by applying Carvana’s proactive warranty program or working on their own on insured parts or labor.

  • Customer Care Specialist

Description:  Customer Care Specialists answer calls, respond to chats, and send emails from Carvana’s customers and prospective customers.

They work with fellow employees to resolve customer issues and address their concerns in the best way possible.

  • Finance Specialist

Description: Finance Specialists help customers get quotes on financing and insurance by entering the customers’ vehicle information into Carvana’s finance and insurance calculator.

They also manage customer accounts, send monthly statements and communicate with other employees to handle customer requests.

  • Parts Clerk

Description: Parts Clerks receive, organize, process, and distribute parts to technicians in order to ensure that each technician is kept well supplied with parts.

What to Expect Working at Carvana

Carvana offers benefits like:

  • Salary: $36,000 to $38,000 per year (for full-time employees)
  • Work hours: 5 days a week, Monday through Friday, 8 am to 6 pm (with extended hours on Saturdays and Sundays)
  • Insurance: Carvana offers medical, dental and vision insurance to full-time employees.

Coverage is effective after your first 30 days of employment. The company also offers short-term disability insurance and long-term disability insurance. Part-time employees are not eligible for these benefits.

What some Employees Dislike about Working at Carvana

Some employees complained about long hours, uncaring management and poor wages.

Carvana Company Profile

Ernest Garcia III, Ryan Keeton, and Ben Huston created Carvana in 2012. DriveTime, a used car reseller and lending firm, gave the company its first batch of funding.

Carvana launched its first automobile vending machine in November 2013.

In Nashville, Tennessee, a fully automated, commemorative coin-operated replica of the iconic automobile vending machine debuted in 2015.

Carvana runs 32 vending machines in the United States as of May 2022.

The business went public in April 2017 and began trading on the New York Stock Exchange under the code CVNA.

Carvana implemented touchless delivery and pick-up in March 2020 in response to COVID-19.

In the second quarter of 2020, the corporation claimed a 25% rise in auto sales as a result of physical showroom sellers closing due to the COVID-19 epidemic.

Carvana’s gross sales was $1.12 billion, up by 13% from April to June 2020.

Carvana sold 244,111 automobiles in 2020 and earned $5.587 billion in sales, making it the second largest online used-car vendor in the United States.

Carvana’s as-soon-as-next-day delivery was accessible in 300+ areas around the country as of August 2021.


Carvana was founded in 2012 and has established itself as one of the premier automotive vending machines across the United States.

With the help of DriveTime, a used-automobile retailer and loan provider, it has become one of the largest vertically integrated automotive vending machine companies in North America.

If you are interested in working for Carvana, this post has provided detailed information on the hiring process of the company to improve your chances of being employed.