Asurion Hiring Process: Job Application, Interviews, and Employment

By | March 7, 2024
Asurion Hiring Process
To be employed at Asurion, candidates are expected to complete the company’s hiring process. Image source: asurion.

This post provides detailed information on the hiring process at Asurion, including the job application and interview requirements candidates will be expected to meet to be employed, as well as the various career opportunities available at Asurion.

Asurion Hiring Process

The recruitment process at Asurion involves the following stages:

Job Application Process

To get a job in Asurion, you must first fill out an online job application form at the company’s website.

You can also apply by visiting one of their offices or calling directly to ask about current openings. The company do not accept applications via email.

The information you are to fill include your name, address, phone number, e-mail address, date of birth, gender, marital status, education level, work experience, salary history, references, and any other relevant information.

Job Assessment Test

Asurion conducts assessment test before proceeding with the hiring process. It helps them to select candidates who are most suitable for the job.

Tips for Passing the Asurion Assessment Test

Here are some tips to help you pass the Asurion assessment test:

  1. Read the instructions carefully
  2. Answer every question correctly
  3. Don’t rush through the test
  4. Take your time when answering each question
  5. Be honest and truthful
  6. Answer the questions using your own words
  7. Make sure you understand what the questions mean
  8. Practice with test materials that you can find online.

Asurion Interview Process

After submitting your application, you may be contacted by a recruiter who will conduct a telephone interview with you.

During the interview, he/she will ask questions regarding your qualifications and interest in working for Asurion.

If you pass the interview, you will then be invited to attend a face-to-face interview.

The face-to-face interview involves meeting with several members of the human resources department.

They will discuss your background, skills, and interests in detail. After the interview, they will decide whether to offer you a position.

Tips for Passing the Asurion Interview Test

Here are some tips to help you pass the Asurion interview test:

  1. Dress professionally
  2. Prepare answers to common interview questions
  3. Know how to deal with difficult situations by researching likely questions and preparing ahead
  4. Have good communication skills
  5. Show enthusiasm during the interview
  6. Smile and make eye contact
  7. Avoid nervousness and anxiety
  8. Follow up after the interview
  9. Keep positive attitude.

Asurion Interview Questions and Answers

Find here common Asurion interview questions (with suggested answers):

  1. Why do you want to work at Asurion?

I would like to work at Asurion because I am interested in insurance. I have experience in various types of insurance policies so I can provide better customer service.

2. What do you recognize as your strongest selling point?

My greatest strengths are my ability to communicate effectively and my attention to details. I’m a very organized person who pays keen attention to detail.

3. How did you find out about this job opportunity?

I saw an advertisement on the Internet.

4. What is your greatest weakness?

My greatest weakness is that I sometimes get impatient but I am learning to control myself.

5. Describe a situation where you made a mistake or failed to perform well.

A few weeks ago, one of our customers called us and asked if we could send him his policy documents. We were unable to locate the file and it took me two days to track down the information.

How Long Does Asurion Hiring Process Take?

You should hear back from the company within a week of submitting your application; the assessment test takes one day to complete.

It would take a week to complete the interview. The average employee went through three rounds of interviews and received a response within a week.

Major Asurion Careers and Jobs

The major careers and jobs available at Asurion include:

  1. Customer service representative

Description: This position provides excellent customer service to clients and assists them with their insurance needs.

The primary responsibility is to assist clients with their insurance needs.

2. Claims adjuster

Description: This position investigates claims and determines the amount of money owed to the insured.

3. Insurance agent

Description: Agents sell insurance products and services to individuals and businesses.

4. Underwriter

Description: An underwriter reviews applications and approves or denies coverage.

5. Sales manager

Description: Manages sales team and ensures that all sales goals are met.

What to Expect Working at Asurion

If you are employed by Asurion, you will have access to various employee benefits packages. These include medical coverage, dental care, life insurance, 401(k) plan, paid holidays, flexible spending account (FSA), and more.

What Employees Dislike about Working at Asurion

Some employees complain that they feel like they are being treated unfairly while working at Asurion.

Others complain about the long hours they spend working at the company. 

Asurion Company Profile

Kevin Taweel and Jim Ellis, two Stanford graduates, bought Road Rescue in 1995, a roadside assistance company based in Houston, using a search fund.

Local wireless carriers marketed the roadside assistance service.

Four years later, they bought Nashville-based Merrimac Group, which provided specialty insurance for cellphones.

The company began expanding its global operations in 2003 by expanding into Asia, followed by expansions into Europe in 2008)

In 2014, the company expanded into Latin America through a partnership with America Movil.

Since its inception, the company’s products, services, and clients have grown, thanks in part to acquisitions.

The company’s product portfolio was expanded to include CellBackup software with the acquisition of Lumitrend on May 31, 2006.

Soluto, a cloud device management company, was acquired in 2013.

Warranty Corporation of America was acquired in 2006, which was later merged in 2008 with National Electronics Warranty.

Customer service was always an issue as the company attempted to expand through new ventures.

The company sought to provide customer service through on-demand staffing and machine learning with the launch of its Simplr subsidiary in February 2017.

Asurion acquired uBreakiFix, a national phone and electronics repair chain in August 2019.

In 2018, Asurion borrowed $3.75 billion through two leveraged loans, with the proceeds going to the private equity firms that bought the company in 2007.

The two loans increased the company’s total term loan balance to $11.3 billion.


This post has provided exhaustive information about Asurion hiring process that can improve your chances of getting hired at the company and help you make a wise decision when choosing your career path.