Medical Office Coordinator Job Description, Key Duties and Responsibilities

This post provides detailed information on the medical office coordinator job description, including the key duties, tasks, and responsibilities that they commonly perform.

It also highlights the major requirements you would need to meet to be hired for the medical office coordinator role.

What Does a Medical Office Coordinator Do?

The medical office coordinator is responsible for the overall functioning of the medical office and maintaining the good health of patients.

The medical office coordinator job description involves ensuring that the office is in proper working order and that the safety of patients, staff, and company are not compromised.

It also entails controlling the use of drugs in the medical office and ensuring that all areas within the medical office are clean and tidy.

The medical office coordinator is responsible for ensuring that all equipment within the medical office is fully operational and working properly.

Their duties involve making sure that all areas within the medical office are safe and secure.

It is also their responsibility to provide the medical staff with direction, confirmation, and instructions.

Medical office coordinators make sure that all members of staff have signed the documentation required by their position, in order to make appropriate health care decisions.

They are also responsible for ensuring that all paperwork within the medical office is up-to-date and properly filed within a particular area of the medical office.

Medical office coordinators are in charge of procedures or examinations required for filling out routine data input forms and documents.

They use data processing software and computer hardware to quickly retrieve relevant information, such as patient records.

It is also their duty to maintain an inventory of necessary supplies and equipment that are used within the medical office.

Maintaining compliance with all national and state laws as they pertain to each type of health care service offered in the medical office are also a part of their duties.

Medical Office Coordinator Job Description Sample/Example/Template

The medical office coordinator job description involves the following duties, tasks, and responsibilities:

• Control schedule, assignments, and duties of healthcare professionals
• fix appointment for medical examination room
• Get patients to fill in medical questionnaire and forms
• File outgoing documents and reports to the management team or other departments
• Compile relevant data for records, statistical tables and charts for use by the staff members of the department of healthcare and environment
• Monitor the quality of care and treatments given to patients.
• Collect outstanding bills and pay them if there’s an accumulation
• Make necessary arrangements in order to do on-the-spot or emergency medical treatment, while keeping all of it confidential, including creating a list of potential cases and referring patients to other medical facilities
• Assist in the examination of patients and also help them get adjusted onto the seat at the doctor’s office
• Check appointment list and patient records so as to be aware of who’s coming or not, as well as which room they’re going to or want to be treated in.
• Forwarding medical documents from hospital departments or affiliated medical institutions to relevant departments in order for follow-up process, such as laboratory, radiology, pathology, and surgery
• Entering documents for medical record purpose, such as sending samples for lab tests, etc.(use appropriate methods according to nature of documents)
• Collect medical bills and patient information and enter it in the database
• Establish appointments of doctors and other staff members so that there won’t be any overlaps and ensure doctors’ time is allocated accordingly.

Medical Office Coordinator Job Description for Resume

If you have worked before in the position of a medical office coordinator or are presently working in that role and are making a new resume or CV, then you can make a compelling Professional Experience for the resume by applying the medical office coordinator job description sample above.

You can apply the medical office coordinator duties and responsibilities from the above job description template in highlighting the ones you did in that role in your resume’s Professional Experience.

This will show to the recruiter/employer that you have been successful working as a medical office coordinator and will boost your chances of being hired for the new position that you are seeking, especially if the new job requires someone with some medical office coordinator work experience.

Medical Office Coordinator Requirements: Skills, Knowledge, and Abilities for Career Success

Here are the essential requirements to working as a medical office coordinator:

• Completion of high school or obtaining equivalent education
• Strong communication skill, especially in English and specific other languages
• Above average computer skills and knowledge of Microsoft Word, Excel and others
• Must be self-driven and able to work independently
• Kindness, patience, understanding and cooperation are necessary characteristics for the job
• Good interpersonal skills are needed to make patients comfortable
• Able to work during weekends and holidays for emergency case, out-patient visits and/or out-patient treatment
• Possess ability to work as assigned by the management but can also pick up additional assignments from time to time.

Medical Office Coordinator Salary

The average salary for a medical office coordinator is $40,864 (glassdoor.com) and $38,105 (ziprecruiter.com).

According to Ziprecruiter, the top paying cities are: New York City, NY ($45,130); San Mateo, CA ($43,465); Boston, MA ($42,768); Daly City, CA ($42,739); and Berkeley, CA ($42,508 per year).

On LinkedIn, as of December 30th, 2022, there were over 54,000 job openings for medical office coordinators.

Conclusion

This post is helpful to individuals interested in the medical office coordinator career, to learn all they need to know about their duties and responsibilities. It is also useful to recruiters/employers in making an effective job description for the medical office coordinator position in their organization, for use in hiring for the role.