AutoZone Hiring Process: Steps to Getting Hired

By | July 15, 2023
AutoZone Hiring Process
The AutoZone hiring process consists of assessment test to determine how well applicants know their way around the store. Image source: CNBC.

This post provides in-depth information on what to expect in the AutoZone hiring process, as well as other relevant career information about the company, to increase your chances of being hired.

If you are applying for a job with AutoZone, you will be required to successfully go through the company’s hiring process, which includes job application and interviews, to be considered worthy of being employed.

Please, continue reading:

The AutoZone Hiring Process

The hiring process at the AutoZone Company consists of different stages that you need to pass to be offered a job, these include:

AutoZone Job Application Process

The first step to getting hired at a company like AutoZone is completing an online job application on the company’s website.

This application consists of questions that help determine if you’re qualified for the position you want.

For example, the application asks whether or not you have ever been convicted of a crime, if your answer is yes, it will further ask why you were convicted.

You should also list your previous work experience on the application. It will be used as part of the screening process.

Once you complete the application, you can expect to receive an email from the Human Resources department within one business day.

They may contact you to verify some information on the application. After they do so, you will be asked to submit additional documents. These include:

  • A resume (if applicable)
  • Three references
  • Any other documentation that proves you meet the qualifications listed on the job description.

Available Jobs at AutoZone

Available jobs at AutoZone vary depending on location. Some positions require specific skills, while others don’t.

Some jobs available at AutoZone include:

  • Sales Associate
  • Parts Specialist
  • Service Advisor
  • Parts Manager
  • Store Operations Manager
  • Customer Service Representative

AutoZone Job Assessment Test

AutoZone assessment tests are designed to test how well applicants know their way around the store.

Applicants must answer multiple choice questions based on what they see in the store. There are two types of assessments:

  • On-the-spot test – An applicant takes the test when he/she applies for the job.
  • Written test – An applicant takes the written test before he/she applies for the job.

Tips for Passing the AutoZone Assessment Test

There are several things you can do to improve your chances of being selected for the next round of AutoZone assessment test:

  • First, make sure you study for the assessment test.
  • Second, prepare yourself by reviewing the job requirements thoroughly.
  • Third, practice taking the test.
  • Fourth, talk to friends who have taken the test previously.
  • Fifth, find out which stores are hiring and go there to practice taking the test.

AutoZone Interviews

After you pass the initial screening process, you will be invited to participate in interviews with members of the human resources team.

During these interviews, you will be asked more detailed questions about yourself and your background.

The purpose of the interview is to find out if you are a good fit for the position.

You will be given a series of questions to answer during the interview. Each question will focus on a different aspect of the job. 

Tips for Passing the AutoZone Interviews

Here are some tips to help you get through your interviews at AutoZone successfully:

  • Practice answering interview questions beforehand.
  • Review the job description carefully.
  • Prepare answers to common interview questions.
  • Have someone else review your answers.
  • Display honesty. Don’t lie about anything.
  • Be confident. Show enthusiasm.
  • Ask questions. Inquire about the position and the firm.
  • Show interest in the job. Make eye contact.
  • Listen actively. Focus on what people say.

Autozone Interview Questions and Answers

Here are sample questions interviewers at AutoZone might ask you (with sample answers):

  • How would you describe yourself?

I am a hard worker who love working with people and helping them solve problems.

My passion for learning new things and figuring out how to solve difficult problems is evident.

I am very organized and detail oriented, honest and trustworthy.

And my friends and colleagues can rely and depend on me at all times.

  • What are your strengths?

My strengths are problem solving, teamwork, leadership, communication, organization, customer service, and time management.

  • How did you get your start in this industry?

I was interested in computers since my childhood. When I was young, I used to help my dad fix his computer.

Later, I decided to become a software engineer because it combines all my interests into one career.

  • Where do you see yourself and Career in 5 years’ Time?

In five years, I hope to have a successful company where I work as an owner or manager.

I want to grow my business and expand my knowledge, as well as to learn from mistakes and experience failures.

However, I intend to retire after that.

  • Tell me something about yourself that we may not know.

I am a member of the National Association of Software Engineers (NASPE) and also belong to the Society of Women Engineers (SWE) and the American Institute of Chemical Engineers (AIChE).

My educational qualifications include a Bachelor’s degree in Chemical Engineering from the University of Maryland, College Park and a Master’s degree in Mechanical Engineering from Georgia Tech.

How Long Does AutoZone Hiring Process Take?

You should expect to hear from AutoZone within 2 weeks of completing your application.

If you don’t hear back within 4 months, call the Human Resources department.

You can also check the status of your resume online by logging onto the company’s website.

If you receive an offer letter, you must sign a contract before starting employment.

You should read the entire contract carefully before signing it.

If you have any questions, you can call the Human Resources department for assistance.

Major AutoZone Careers and Jobs

Some major careers and jobs at AutoZone include:

  • Sales Associate

Description: The sales associate is responsible for assisting customers with their vehicle needs.

They will be required to sell products such as batteries, oil changes, tire rotations, air filters, windshield wiper blades, etc.

  • Service Advisor

Description: The service advisor assists customers with their vehicle maintenance needs by performing routine services such as oil changes, brake repairs, battery replacements, etc.

  • Parts Specialist

Description: The parts specialist is responsible for stocking inventory and providing fast, accurate parts information to customers.

This work necessitates good organizational abilities as well as being attentive to detail.

  • Parts Manager

Description: The parts manager is responsible for overseeing the operation of the parts department.

He/she is expected to provide quality parts and service to customers while maintaining high employee morale.

  • Store Manager

Description: The store manager is responsible for supervising employees in the retail stores.

He/she is also responsible for ensuring the safety and security of the store.

What to Expect Working at AutoZone 

The following are some things you can expect when you start working at AutoZone:

  • Competitive Pay
  • Flexible Hours
  • Opportunity for Advancement
  • Company Paid Training Programs
  • 401k Retirement Plan
  • Health Insurance Benefits

What some Employees Dislike about Working at AutoZone

Some people who worked at AutoZone said they disliked the following:

  • Long hours
  • Low pay
  • Poor management
  • Lack of advancement opportunities
  • Poor training.

AutoZone Company Profile

AutoZone has evolved into the premier retailer and distributor of automobile replacement parts and accessories.

The Company’s locations in the United States, the District of Columbia, Puerto Rico, Mexico, and Brazil sell auto and truck parts, chemicals, and accessories.

AutoZone, Inc. has over 2,700 locations in 39 states and Mexico, selling car parts, maintenance supplies, and automotive accessories.

The store business sells both private-label and brand-name items, such as Duralast and Deutsch. 

AutoZone, while primarily aimed at the do-it-yourself market, also serves professional auto repair shops.

The Company’s locations do not sell tires or do repairs, but they do provide diagnostic testing on batteries, starters, and alternators. 

AutoZone’s affiliate TruckPro L.P. supplies heavy-duty truck components, while ALLDATA Corp. provides vehicle diagnostic and repair software.


AutoZone is a great place to work; you can get paid well, have flexible hours, and advance within the company.

It also offers competitive pay, benefits, and growth potential.

This post has presented valuable information to help you complete the AutoZone hiring process successfully and gain the job you are looking for.