Quality Controller Job Description, Key Duties and Responsibilities

This post provides detailed information on the quality controller job description, including the key duties, tasks, and responsibilities they typically perform.

It also highlights the major requirements you may be expected to fulfill to be hired for the quality controller role.

What Does a Quality Controller Do?

The quality controller is responsible for quality management of the organization.

The quality controller job description involves monitoring the manufacturing and production processes to ensure that products are made in accordance with requirements and specification.

It also entails helping customers understand quality standards, ensuring that all products meet their contract specifications and standards.

Quality controllers ensure that required product standards are met to satisfy contractual obligations of the business.

They make sure that all quality control documentation is produced up-to-date and maintained on file as per requirement.

It is also the duty of the quality controller to evaluate, maintain, and improve the existing quality management system.

Maintenance of engineering design drawings and shop drawings, and making sure that specifications, drawings, models and plans are prepared in accordance with company requirements is a key part of their duties.

The controller is responsible for quality control of raw material and supplier quality control, with regard to dimensions, quantity, and conformance to specification and qualities.

They are also responsible for the maintenance of inspection and test records of the organization as per requirement.

This position maintains proper inventory control procedures in accordance with company requirements.

The quality controller work description also involves checking finished products to ensure that they conform to their drawings, specifications, and QC acceptance criteria prior to authorizing shipment of the product or delivery.

It also entails scheduling the various stages of production or manufacturing to minimize costs while delivering within required timeframes.

A key task of the quality controller is the inspection and verification of analyzers, test equipment, and analysis reports.

They supervise employee training in accordance with company requirements and provide technical support to management on quality matters.

Additionally, quality controllers select and evaluate suppliers, with regard to cost, delivery date, and quality.

They coordinate with other departments, such as Engineering, Purchasing, Production and Sales for effective supply chain management activities (i.e., monitoring product quality).

Quality Controller Job Description Sample/Example/Template

The quality controller job description consists of the following duties, tasks, and responsibilities:

Monitoring quality performed by other departments
Ensuring that quality requirements are met by entities placed under the control of the quality department
Accurate and consistent documentation; documentation of all activities, facilities, equipment and instruction during manufacturing process to ensure that these items are in good operating condition before being distributed or sold to third parties
Compiling and maintaining records of manufacturing process that ensure quality products are produced
Accurate reports on quality control activities performed by assigning them to an area or department for further processing as per required timeframes, as well as ensuring product delivery date to customers with due dates.
Identify problems within the processes for review or cancel manufacturing when needed
Monitoring and checking for abnormalities in products, out of specification requirements and non-conformities
Correcting problems when found by identifying resources, initiating a problem resolution procedure and corrective action plan when necessary
Developing quality control plans to eliminate existing or probable defects before production takes place
Ensuring that products meets the required standards and specifications consistently
Monitoring the progress of corrective actions when product defects are identified by confirming completion dates
Conducting product inspection if deemed necessary as well as evaluating data to determine the possible causes of problematic situations with the help of other departments as needed
Performing testing/inspections when required to verify that corrective actions are implemented effectively
Interpret data and measure parameters as required to determine quality deviations and the causes of these deviations
Reviewing test results and work instructions to ensure that the testing is performed without error
Performing sampling when required in accordance with ISO/IEC 17025:2005 to ensure that products meet standard requirements.

Quality Controller Job Description for Resume

If you have worked before as a quality controller or are currently working in that role and are making a new resume or CV, then you can create a compelling Professional Experience section for the resume by utilizing the sample quality controller job description provided above.

You can apply the quality controller duties and responsibilities contained in the above job description template in expressing the ones you performed in that role in your resume’s Professional Experience.

This will show to the recruiter/employer that you have been successful working as a quality controller, which can significantly boost your resume’s effectiveness and increase your chances of being hired, especially if the new job that you are seeking requires someone with some quality controller work experience.

Quality Controller Requirements: Skills, Knowledge, and Abilities for Career Success

To be hired for the quality controller role, here are major requirements you may need to fulfill:

At least High School Graduate, College/University Degree (Preferably in Industrial Engineering, Business Administration or related course)
Minimum of 2 years working experience in a quality assurance role in the same field or industry
Knowledgeable and must understand the basic concepts on quality assurance, such as quality control principles, methods and systems
Able to communicate effectively with people, especially those around him/her, as well as with other departments to exchange information/data on existing issues that may affect the production process
Must possess good analytical skills to determine probable causes of product defects and determine appropriate corrective actions when required
Possess excellent problem solving skills to identify potential causes of defects and to come up with corrective actions that will eliminate or reduce the defect risks
Ability to work under pressure and time constraints while still performing their tasks efficiently
Good interpersonal skills to build and maintain good relationships with clients, suppliers, colleagues, and customers in a work environment
Strong organizational skills, especially those related to scheduling, organizing the work load, and prioritizing activities
Ability to work independently as well as cooperate with other departments if needed
Capable of handling complex, detailed and multiple tasks simultaneously to accomplish all the tasks efficiently
Must be able to follow up with management to ensure that products will be delivered on time and meet pre-determined deadlines
Possess strong leadership skills as well as good interpersonal skills to establish effective rapport with people around him/her such as teams, clients, customers and suppliers.