Amazon is one of the world’s largest employers today, offering career opportunities that suit a wide range of skills and professional backgrounds.
Whether you are interested in working in corporate offices, technology, operations, or frontline fulfillment roles, Amazon provides multiple paths for growth and advancement that you can access.
With over 1.5 million employees globally, the company is known for its innovation, customer-centric approach, and diverse business areas.
This post provides a guide to help you understand the various career opportunities in Amazon, how to access them, and the benefits of working at Amazon.
Amazon Corporate and Professional Career Opportunities
Amazon provides suitably qualified candidates the opportunity to start and build a corporate and professional career with it.
Individuals can seek employment in the company’s finance, marketing, human resources, business development, supply chain, and legal departments.
These roles are typically office-based or hybrid and require specialized knowledge, higher education, or professional experience to be hired.
Who this career suits: This career is suitable for professionals with degree(s), certifications, or relevant experience in business-related fields.
Popular Corporate Careers
The popular corporate and professional careers in Amazon include:
- Corporate Strategist
The corporate strategist role at Amazon works on the company’s long-term business strategy, focusing on high-level analysis and business planning.
- Business Development Manager
This role involves expanding partnerships, attracting new merchants, and developing innovative purchasing and procurement solutions for Amazon Business clients.
- Principal, Corporate Development
The principal, corporate development focuses on strategic, long-range planning and business growth for the company as a whole.
- Financial Analyst
Financial analysts are responsible for financial planning, reporting, and providing insights to drive business performance. This role is present across multiple departments, including operations finance.
- Accounting Manager/Analyst
These accounting professionals manage corporate accounting, retail-specific accounting, and other internal financial processes.
- Payroll Analyst
The payroll analyst is responsible for delivering flawless payroll services and ensuring accurate and timely compensation for employees.
- Marketing Manager/Principal
Marketing managers are responsible for overseeing branding, strategy, social media campaigns, and public relations for various products and services, such as Amazon Ads and Alexa.
- Public Relations Specialist
These professionals manage public communications and media relations to build and protect Amazon’s brand reputation.
- HR Business Partner
HR business partners work directly with business leaders to develop and implement HR strategies that support company objectives.
- Talent Acquisition/Recruiter
Talent acquisition professionals or recruiters are responsible for finding, attracting, and hiring the best talent for roles across the company.
- Disability and Leave Services (DLS)
Case managers in this department handle disability and accommodation requests for employees, ensuring a supportive and compliant process.
- Account Manager
Account managers at Amazon are responsible for building relationships with clients and partners, such as enterprise customers or public sector organizations, to promote the adoption of the company’s services.
- Content Acquisition Manager (Prime Video)
This specialized role focuses on acquiring content for Amazon’s streaming service.
- Product Manager
This is a non-technical role that drives the development and strategy of various Amazon products and services.
- Program Manager
Program managers at Amazon oversee large-scale projects and initiatives across different departments, ensuring they stay on track and meet targets.
- Corporate Development Principal
This senior role focuses on the high-level strategy and vision for the company, and is distinct from product management in its scope.
- Operations Manager
This manager leads and mentors teams in fulfillment centers, working to improve processes, manages schedules, and ensures efficiency.
- Buying, Planning, and In-Stock Management
Professionals in this career handle the purchasing and inventory planning that are critical to Amazon’s core retail business.
- Business Intelligence Engineer
The business intelligence engineer analyzes supply chain data to drive improvements in operations and logistics.
- Administrative Support
This role provides administrative assistance to departments and executives, ensuring smooth daily operations.
- Office Executive
The office executive role is responsible for managing office administration and supporting senior leadership with various tasks.
- Corporate Counsel (Legal)
The corporate counsel is responsible for providing legal and strategic advice on a wide range of issues, including product development, regulatory compliance, privacy, intellectual property, and commercial transactions.
Amazon Technology and Engineering Career Opportunities
Technology is the backbone of Amazon. From artificial intelligence (AI) to cloud computing (AWS), Amazon is reputed for hiring engineers and tech experts to innovate and build solutions that scale globally.
Who this career suits: Candidates with computer science, IT, data science, or engineering backgrounds are well suited for this career.
Popular Technology and Engineering Careers
The popular technology and engineering roles at Amazon include those in software development, data science, technical program management, and various specialized engineering fields:
- Software Development Engineer (SDE)
This is one of Amazon’s most common and sought-after tech roles. SDEs are responsible for designing, developing, and deploying large-scale, multi-tiered software applications and systems that are critical to Amazon’s operations.
Required skills: The important skills needed in this career include programming in languages, such as Java, C++, Python, or C#. A strong understanding of computer science fundamentals, data structures, and algorithms is essential is also required.
Work teams: SDEs are found across the company, from customer-facing Amazon Stores to specialized groups, like Amazon Robotics and AWS.
- Data Scientist/Machine Learning Scientist
These roles are central to Amazon’s data-driven culture. Professionals in this area are responsible for analyzing large datasets, defining business metrics, designing experiments, and building machine learning models in solving complex real-world problems.
Required skills: Candidates for this role are usually required to have expertise in statistics, machine learning, data querying languages (SQL), and programming (Python or R).
Work teams: Various roles are available in many divisions, including AWS Data Science and customer engagement technology teams.
- Solutions Architect (SA)
Solutions architects work with customers to help them design and implement cloud computing solutions using AWS services. They act as a technical liaison, providing guidance and making recommendations on security, reliability, cost, and performance.
Required skills: A deep understanding of cloud architecture and proficiency in modern programming languages are usually required to be hired for this position. AWS certification is also often preferred.
Work teams: The AWS Solutions Architecture team partners with customers, ranging from startups to large enterprises.
- Technical Program Manager (TPM)
TPMs at Amazon are pivotal in driving the technical strategy and delivery of large, complex, cross-functional projects. They work with engineering and business teams to define requirements, clarify scope, manage schedules, and mitigate risks.
Required skills: Strong communication and collaboration skills, with experience in technical project management and familiarity with cloud technologies are important skills to have to be employed for this role.
Work teams: TPMs work with a variety of teams across the company, such as Amazon Robotics.
- Hardware Development Engineer
Hardware development engineers are responsible for designing and developing the physical hardware that powers Amazon’s vast infrastructure. This includes creating enterprise compute and storage server designs for AWS data centers and developing robots for fulfillment centers.
Required skills: A background in electrical, mechanical, or thermal engineering, with hands-on experience in server or systems design.
Work teams: These engineers work within the AWS Hardware Engineering and Amazon Robotics teams.
- Robotics Engineer
Robotics engineers are responsible for designing, testing, building, and deploying the mechatronic systems that automate Amazon’s fulfillment centers. This can include developing AI and machine learning applications to manage the robot fleets.
Required skills: Candidates for this role are expected to have expertise in robotics, networked systems, electronics, and software.
Work teams: These roles are primarily found within Amazon Robotics, located in centers of innovation, like the greater Boston area.
- Systems Development Engineer
Systems development engineers are responsible for building, implementing, and supporting the core infrastructure and software that keep Amazon’s large-scale, distributed services running. This involves automation and designing of highly resilient, high-performance systems.
Required skills: Strong Linux fundamentals, networking knowledge, and programming experience in languages like Python or Java are usually required.
Work teams: This role is found within AWS and other teams that operate at a massive scale.
- Network Engineer
Network Engineers at Amazon design and build the robust, scalable, and highly available networks that are essential for the company’s services, from data centers to its logistics network.
Required skills: Candidates for this job are expected to have expertise in networking technologies, protocols (TCP/IP), and configuration.
Work teams: This role is located throughout the company, particularly in AWS Infrastructure Services.
Amazon Operations and Fulfillment Career Opportunities
Amazon is famous for its vast logistics and fulfillment network. The operations and fulfillment careers are crucial for ensuring timely delivery to customers.
Many of the positions in this career don’t require a degree and provide excellent entry-level opportunities.
Who this career suits: Individuals seeking hands-on, fast-paced work with opportunities to move into management roles can take opportunity of this career.
Popular Operations and Fulfillment Careers
The popular operations and fulfillment roles that you can access range from entry-level warehouse positions to specialized management roles. These jobs are found across Amazon’s vast network of fulfillment centers, sortation centers, and delivery stations:
- Fulfillment Associate
This is a core warehouse role that is involved in multiple steps of the fulfillment process, such as picking, packing, and sorting customer orders.
- Warehouse Associate/Operative
This is a general warehouse work, including receiving and stowing products, preparing shipments, and relocating items.
- Picker
This role collects items from warehouse shelves for customer orders.
- Stower
Amazon stowers are responsible for placing incoming items into storage on warehouse shelves.
- Packer
This role is involved in packing customer orders, often at a specialized pack station.
- Waterspider
This position restocks materials for other associates, ensuring their stations have the supplies they need to work efficiently.
- Problem Solver
Amazon problem solvers are responsible for addressing issues with orders, inventory, or equipment that arise during the fulfillment process.
- Ship Dock/Receive Dock
This role manages the loading and unloading of trucks at the shipping and receiving docks.
- Area Manager
The area manager leads a team of fulfillment associates, focusing on process optimization, project management, and daily operational objectives.
- Operations Manager
This position oversees entire shifts or functional processes within a fulfillment center, leading and developing multiple levels of management.
- Fulfillment Center Management
This encompasses various leadership roles responsible for the overall execution of operations at the fulfillment center.
- Global Engineering Services
This career includes engineers who develop the technology and robotics used in fulfillment centers.
- Reliability & Maintenance Engineering
These are technicians and specialists who maintain the equipment and facilities at the fulfillment center.
- Workplace Health and Safety
These are experts who ensure a safe work environment and best-in-class health and safety practices.
- Human Resources (Fulfillment)
These are HR professionals who support the people working in fulfillment centers.
- Security & Loss Prevention
These are specialists who protect inventory and ensure the security of the facility.
- Site Procurement Manager
This role is responsible for managing the ordering and inventory of non-product supplies needed for the facility’s day-to-day operations.
- Learning & Development
This career includes trainers and coordinators who provide new and ongoing training for all employees.
Amazon Customer Service Career Opportunities
Amazon also offers huge career opportunities in customer service, as the company’s customer-first philosophy relies heavily on its customer service teams to be effective.
The customer service roles at Amazon can be in-person or remote, with many offering flexible schedules.
Who this career suits: People with strong communication, problem-solving, and empathy skills can take opportunity of this career.
Popular Customer Service Careers
The popular customer service roles at Amazon include frontline associate roles, technical support, and management positions:
- Customer Service Associate
The customer service associate responds to customer inquiries, resolves issues, and provides information about products and services via phone, email, and online chat.
- Chat Support Specialist
This role engages directly with customers in a fast-paced chat environment to resolve issues and answer questions.
- Delivery Station Liaison Agent
This position is responsible for assisting customers in resolving issues related to missed or delayed deliveries.
- Technical Support Associate
The technical support associate troubleshoots and resolves technical issues for customers using Amazon’s digital products and services, such as the Kindle and Echo devices.
- Team Lead
The Amazon team lead supervises a team of customer service associates, manages shift operations, and works on improving processes.
- Operations Manager
This role oversees daily customer service operations, including resource management, process optimization, and team development.
- Senior Operations Manager
This is a higher-level management role responsible for the budget and strategy of a larger functional area within customer service or a fulfillment center.
- Program Specialist (D2AS MARS)
This role acts as a liaison between recovery teams and customers, handling mass action recovery support.
- Executive Customer Relations Specialist
The executive customer relations specialist is responsible for resolving highly complex customer problems for senior leadership and helping to prevent similar issues from recurring.
- Training Specialist
This role develops and conducts training programs to boost employee competencies and enhance workplace performance.
- Business Analyst
This position analyzes customer data and performance metrics to identify trends, pinpoint areas for improvement, and create more efficient customer service solutions.
- Process Improvement Manager
This role is responsible for developing and implementing new processes and technologies to improve efficiency and customer satisfaction.
Amazon Web Services (AWS) Career Opportunities
Amazon also offers huge career opportunities to individuals in its cloud computing division, also known as Amazon Web Services, AWS.
Who this career suits: IT and software professionals interested in cutting-edge cloud technologies can take opportunity of this career.
Popular AWS Careers
The popular Amazon Web Services careers include solutions architect, DevOps engineer, and cloud security engineer:
- Cloud Architect/Solutions Architect
This role focuses on designing the overall cloud infrastructure that meets a company’s specific business and technical needs. Learn more about what Amazon solution architects do: AWS solution architect job description.
Required skills: Candidates for this role are required to have deep understanding of AWS services (EC2, S3, RDS, Lambda, etc.), networking, security, and strong communication for consulting with stakeholders.
Required certifications: The AWS Certified Solutions Architect – Associate and Professional certifications are highly valued for this career path.
- Cloud/DevOps Engineer
This career path combines software development and IT operations to automate and streamline the deployment and management of applications in the cloud.
Required skills: Candidates for this position should have some experience with CI/CD tools, Infrastructure as Code (IaC) tools like AWS CloudFormation or Terraform, and proficiency in scripting languages like Python.
Required certifications: The AWS Certified DevOps Engineer – Professional certification is a top credential for this role.
- Cloud Security Engineer
This role is responsible for designing and implementing security controls, performing vulnerability assessments, managing identity and access controls (IAM), and ensuring compliance.
Required skills: Candidates for this position are required to have expertise in AWS security services, networking, scripting, and risk management.
Required certifications: The AWS Certified Security Specialty certification is highly sought after by employers for this role.
- Cloud Developer
An AWS cloud developer is responsible for writing serverless functions with AWS Lambda, building APIs with Amazon API Gateway, and utilizing databases like Amazon DynamoDB. Learn more about what cloud developers do: AWS developer job description.
Required skills: Proficiency in a programming language like Python, Java, or Node.js, and expertise in developer-centric AWS services are usually required to be hired for this role.
Required certifications: Aspiring cloud developers typically pursue the AWS Certified Developer Associate certification.
- SysOps Administrator
The SysOps administrator, also known as a systems operations administrator is responsible for managing, operating, and maintaining a company’s AWS cloud environment.
Required skills: Strong Linux/Windows system administration, knowledge of AWS monitoring tools like CloudWatch, and scripting for automation are important skills to have for this role.
Required certifications: The AWS Certified SysOps Administrator Associate certification is a popular choice for this career.
- Data Scientist
Data scientists employ AWS tools in analyzing large datasets, building machine learning models, and deriving valuable business insights.
Required skills: Candidates for this role are expected to demonstrate expertise in machine learning, statistics, programming languages like Python or R, and proficiency with AWS data services.
Required certifications: The AWS Certified Machine Learning Specialty is designed for this career path.
Amazon Delivery and Transportation Career Opportunities
Amazon also provides amazing career opportunities for individuals and small business owners in its delivery and transportation division.
Who this career suits: This career is suitable for individuals interested in driving careers, logistics, and transportation management.
Popular delivery and transportation career
The popular careers you can access under the Amazon delivery and transportation division ranges from entry-level and gig work to business ownership and corporate roles.
- Amazon Flex Driver
This role involves drivers using the Amazon Flex app to reserve delivery “blocks, set their own hours, and earn money on a flexible schedule. Learn more about what they do: Amazon flex driver job description.
- Amazon Freight Partner (AFP) Truck Driver
AFP truck drivers are commercial drivers who operate a fleet of trucks to transport freight between Amazon facilities. This driving career is a full-time position working for a company that is in partnership with Amazon, and it is known for offering stable routes and predictable schedules.
- Delivery Service Partner (DSP) Driver
DSP drivers work full-time for independent businesses that partner with Amazon for its logistics needs. They operate Amazon-branded delivery vans to deliver packages to customers’ doors.
- Delivery Service Partner (DSP) Business Owner
This program gives you the opportunity to launch and operate your own package delivery business for Amazon.
- Amazon Freight Partner (AFP) Business Owner
This program allows you to start and grow a trucking company that moves Amazon freight between fulfillment centers.
- Amazon Relay Carrier
The Amazon relay carrier program is designed for established trucking companies that book and manage loads from a free load board to haul freight for Amazon.
- Area Manager
This role involves leading and coaching a team of associates in a delivery station or fulfillment center to manage operations, optimize processes, and meet performance targets.
- Transportation Operations Manager
This is a higher-level management role that is responsible for strategic planning and overseeing regional transportation operations.
- Logistics Specialist
The logistic specialist is responsible for managing inventory levels, organizing incoming shipments, and ensuring the timely movement of products.
- Amazon Air
The Amazon Air team consists of a wide range of operational, technical, and support careers for those involved in Amazon’s dedicated air cargo network, including pilot and drone technicians.
Amazon Internship and Student Programs
Amazon also offers a great opportunity for students and recent graduates to garner the necessary work experience and build their careers through the company’s internship and student programs.
Who this program suits: College students, recent graduates, and entry-level professionals can take advantage of these opportunities.
Popular Amazon Internship and Student Programs
The popular internship and student programs at Amazon include:
- Software Development Engineer (SDE) Internship
SDE internship is one of Amazon’s most well-known internships, where students help build production software and solve complex technical challenges on a large scale.
- Applied Science Internship
PhD students in areas like Machine Learning, Computer Vision, and Robotics can participate in this program, which is often a 6-month commitment to work on advanced research projects.
- Amazon Web Services (AWS) Emerging Talent Program
This program strives to develops the next generation of Solutions Architects within AWS to help customers use cloud services effectively.
- MBA Internship
The MBA internship program gives students exposure to different business functions through projects in product management, supply chain, and more.
- Financial Rotational Program (AFRP)
This is an undergraduate program that offers specialized finance tracks in accounting, business unit finance, and operations finance.
- Pathways Leadership Program
This program is for MBAs and Master’s graduates and is designed as a fast-track to gaining executive-level roles, specifically within the company’s Operations.
- Fulfillment & Operations Management
This is one of the most frequently available student opportunities, with roles for Area Managers in fulfillment centers and delivery stations.
- Undergraduate Non-Tech Roles
These internship programs provide opportunity for work experience in a wide range of business functions, including marketing, program management, and finance.
- Apprenticeships and Certifications
Amazon also provides pathways for students interested in vocational careers, including specific apprenticeships and certifications.
Amazon Work from Home and Remote Job Opportunities
Amazon also offers amazing opportunities for people to work from home or remotely and build some flexibility in their careers.
Popular Remote Roles
The popular remote jobs you can access at Amazon include roles in customer service, software development, human resources, and technical support:
- Amazon’s Customer Service Associates
Amazon customer service associates work from home in a virtual environment to resolve customer issues.
- Software Development Engineers
Amazon software development engineers work on the latest applications and services for Amazon’s ecosystem.
- Cloud Engineers and Solutions Architects
These professionals are involved with AWS, helping enterprises design, implement, and manage cloud solutions.
- Technical Support
The technical support team helps customers to navigate Amazon’s platforms and resolve technical issues.
- Systems Development Engineers
These professionals manage the infrastructure and systems that support Amazon’s technology.
- Human Resources
The human resources department manages recruitment, employee relations, and other HR functions for Amazon’s diverse workforce.
- Project/Program Management
This department oversees the development and implementation of large-scale, complex projects.
- Sales and Marketing
The sales and marketing professional are responsible for developing strategies for promoting Amazon products and services and for engaging with customers.
Benefits of Working at Amazon
Amazon offers competitive compensation and benefits to its employees, which include extensive healthcare coverage, financial and stock options, significant career development programs, paid leave, and employee discounts.
The specific offerings for an employee can vary based on location, job status (e.g., full-time, part-time), and scheduled hours.
Here is a breakdown of the Amazon employee benefits:
Health and wellness
- Comprehensive medical plans
- Specialized care
- Family-building benefits
- Disability insurance
- Life and accident insurance
- Employee Assistance Program (EAP).
Financial security
- 401(k) plan
- Restricted Stock Units (RSUs)
- Other insurance options.
Career growth and development
- Paid training
- Career Choice program
- Internal transfer opportunities.
Time off and leave
- Paid time off (PTO) and holidays
- Maternity and parental leave
- Flexible work.
Employee perks
- Product discounts
- Other discounts.
How to Apply for Amazon Careers
To apply for a career at Amazon, you must go through the official Amazon.jobs website, search for an opening that fits your skills, and complete the online application process.
See detailed application process, assessment test you may be asked to take, and the interview process: Amazon hiring process.
Conclusion
Amazon offers diverse career opportunities across industries and skill levels that suitably qualified individuals and business owners can access.
From warehouse associates to software engineers, and from delivery drivers to corporate strategists, the company provides multiple paths for employees’ career growth.
With its focus on innovation, customer obsession, and employee development, Amazon continues to be a top choice for job seekers worldwide.
If you’re looking for a career that blends opportunity, growth, and global impact, then Amazon is a company worth exploring.
