Quality Control Manager Job Description Example, Duties, and Responsibilities
What Does a Quality Control Manager Do?
Quality control managers are responsible for ensuring manufactured products meet set standards of quality, reliability and performance.
Their job description entails setting and implementing internal/external quality requirements to ensure company products/services meet customer expectations.
In performing their duties, quality managers conduct assessment of company production processes to develop in-house quality policies, procedures and specifications.
They evaluate client requirements to ensure their needs are met by set customer service standards.
They also ensure manufacturing processes comply with local and global standards of production.
Their role also involves collaborating with quality personnel to implement procedures, systems, and standards of operation.
They specify quality requirements for raw materials obtained from vendors and suppliers.
They also implement and monitor quality assurance standards to ensure consistent product quality.
Usually, quality control managers conduct quality audits to make sure set quality policies and procedures are being adhered to.
They oversee the recruit and training of quality assurance personnel to ensure an effective work unit.
They also establish procedures and processes for sampling, recording and reporting of quality data.
In fulfilling their work description quality assurance managers, as they are also called, conduct and monitor the analysis/inspection of raw materials and final products to ensure compliance with set specifications.
They organize training for quality assurance staff to enhance their skill and knowledge of product quality requirements.
They also assist external quality auditors in coordinating on-site audits.
Quality managers as part of their duties maintain proper records and documentation of quality tests and other quality-related activities.
They prepare and present to senior management reports of quality operations.
Collecting and compiling relevant quality statistical data is also part of the quality manager description.
To work as a quality control manager requires having a Bachelor’s degree in business administration, management, engineering, or in other related discipline.
Some of the skills and qualities you will need to succeed in this career include analytical, interpersonal, and organizational skills.
Quality Control Manager Job Description Example/Template
The job of a quality control manager involves various functions to ensure only products that meet set quality and standards are produced and sold to the public.
Here is a job description example detailing the major duties, tasks, and responsibilities commonly performed by managers in charge of quality control in most firms:
- Establish quality procedures, standards, and specifications for a company
- Collaborate with an organization’s purchasing manager to ensure raw materials from external suppliers meet quality requirements
- Set and enforce standards for health and safety during work operations
- Carry out research to identify ways to reduce waste and maximize resources
- Ensure manufacturing processes are in compliance with both national and international standards of production
- Conduct surveys to identify customer requirements and ensure they are being met by established quality standards
- Proffer recommendations to company management on ways to improve on existing quality processes
- Collect, compile, and analyze relevant quality statistical data to obtain information regarding quality performance
- Supervise technicians, inspectors, and other company staff to ensure they perform their duties in line with established quality procedures
- Monitor product development processes to identify deviations from quality policies
- Conduct tests to verify the quality of raw materials and finished products
- Review existing process and product specification to identify the need for improvement or upgrade
- Approve compliant products and reject defective ones
- Prepare and present reports to update upper management on quality activities
- Maintain proper records of quality test, procedures and standards.
Requirements – Skills, Abilities, and Knowledge – for Quality Control Manager Role
If you are looking to work as a quality manager, here are major employer requirements you will need to possess to qualify to be hired for the role by most companies:
- Education and Training: To become a quality assurance manager, you require a Bachelor’s degree in business management or administration. Some quality manager jobs may require industry-specific disciplines such as engineering, polymer science technology, and applied sciences. Most quality managers advance in their careers from lower positions, thus have prior experience as a quality officer or technologist
- Analytical Skill: Quality control managers are able to conduct tests to ensure a product or material falls within established quality specification
- Interpersonal Skill: They are able to work with team of quality assurance personnel to make sure raw materials and final products meet set standards of quality
- Organizational Skill: They are adept at planning and developing standards, procedures, and best practices for ensuring product quality.
This post provides detailed information of what quality control managers do and a sample job description for the position.
If you are hiring for the role, you can apply the work description given above as a template to quickly make one for your company, which can help you in attracting candidates that can effectively perform the duties of the position.
Also, if you are an individual interested in becoming a quality manager someday, you will find this post useful in learning what the position entails so that you can prepare yourself ahead for the job.
Did this article help improve your knowledge about the quality control manager’s job? Please, share your thought about this post in the comment box below. You may also share what you do on your job if you are a quality manager in a firm.