Tag Archives: what does a call center agent do

Call Center Agent Job Description, Duties, and Responsibilities

Call Center Agent Job Description, Duties, and Responsibilities What Does a Call Center Agent Do? A call center agent is an individual who on behalf of a company or organization deals with customers  through telephones, Internet, instant messaging, etc. He/she normally works in a multimedia contact center with job description that involves handling a wide range of activities… Read More »