Tag Archives: call center agent

Sample Interview Questions for Call Center Agent Position (with Answers)

This post presents lots of sample interview questions for call center agent position that you can use in your preparation for the interview. If you are planning to take an interview for a call center agent job, you need to find out the questions that will likely be asked and practice your responses with them before going for… Read More »

Call Center Agent Job Description, Duties, and Responsibilities

This post provides detailed information on the call center agent job description, including key duties, tasks, and responsibilities they commonly perform. It also highlights the major requirements you may be expected to fulfill to be hired for the call center agent role by most recruiters/employers. What Does a Call Center Agent Do? A call center agent is an… Read More »