Working for Verizon Communications: Employment, Careers, and Jobs

Working for Verizon Communications: Employment, Careers, and Jobs

If you are interested in working for Verizon Communications, this post will provide you information you need about employment, careers, and jobs at the Company to help you make the right decision about starting a career there.

Please, read on:

Verizon Communications: Company Overview

Verizon Communications Inc. provides information, communications, and entertainment products and services to consumers, businesses, and governmental agencies globally through its subsidiaries.

The Company offers its services through two segments such as Verizon’s Wireless segment and Verizon’s Wireline segment.

Verizon’s Wireless segment provides:

• Wireless voice and data services
• Internet access on different notebook computers and tablets
• Multimedia, business-focused, and location-based services
• International travel services
• Network access services

This segment also provides wireless devices such as:

• Smartphones
• Basic phones
• Wearables
• Tablets
• And other Internet access devices

Verizon’s Wireline segment offers:

• Traditional circuit-based network products and services
• Networking solutions
• Private Internet protocol (IP)
• Ethernet
• Software-defined wide area network
• Cyber security services
• Local exchange, long distance, toll-free calling services and regional
• Voice messaging and conferencing services
• Workforce productivity
• Customer contact center solutions
• Residential fixed connectivity solutions
• Internet, TV, and voice services

Verizon’s Wireline segment also provides:

• Premises equipment
• Installation, maintenance, and site services
• Voice, broadband services and local dial tone
• Voice and networking products
• Fios services
• IP networking
• Voice solutions, managed information technology services and security
• Security and managed network services

Verizon Communications Inc. was formerly known as Bell Atlantic Corporation and in June 2000 changed its name to Verizon Communications Inc.

Verizon Communications Inc. was founded in 1983 and is headquartered in New York, and as of December 31, 2017, it had 116.3 million retail connections.

Why Work for Verizon Communications

The experts and also the employees of Verizon Communications Inc. were asked through interviews and focus groups why they work with Company, they mentioned feeling inspired, valued and empowered. More of what they said is here.

Great Culture

Verizon empowers America’s most rapid and reliable network, leading the way in cloud and security solutions, video entertainment and internet of Things. This makes Verizon to be proud of being a part of a winning team that creates a suite of such huge solutions.

Verizon becomes an exciting place to work as the Company keeps working towards being an established Company and continues to grow and innovate.

Meaningful work

The work Verizon does on a daily basis matters as it adds up to the success of their customers as they work and communicate. The Company helps people improve their lives through mobile technology, whether it’s an Innovation Center expert collaborating with a business on a new wireless product or a customer service specialist answering a customer’s billing question.

Empowering Environment

Verizon is collaborative, inclusive and diverse, encouraging young women to consider careers in science. Ranked No. 1 in 2012 and 2013 by Training Magazine, and acclaimed for many more awards, the Company is a recognized leader in hiring veterans, and is also known for best in class employee training.

Verizon, as a leader in technology, wants the best solutions, no matter where they come from. The Company is empowered and accountable to use their talents to deliver in a fast-paced atmosphere.

Opportunity to grow

Verizon’s culture allows them to challenge themselves, learn and move their careers forward. So many areas of Verizon’s business include sales, technology, marketing, and more. In order to challenge themselves professionally, Verizon has a program called The Verizon Tuition Assistance Program which provides funds to pay for college.

Motivated Employees

Verizon is continually inspired to grow. As they believe in lifelong learning, they provide award-winning training, tuition assistance and career development to help them develop in their current position or move into a new role.

Competitive compensation

The salaries and benefits of this tech Company sail above the basics. This fact is proved as Verizon supports its employees personally, professionally and financially.

Verizon Careers and Jobs

A lot of people that have joined Verizon stay in the Company and prosper. Employees feel it is better with Verizon because they make an impact, love people they work with, have the opportunity to work differently, enjoy tremendous pay and benefits, and learn to grow.

There are many careers and jobs to explore at Verizon from sales to finance to technology to marketing and more. They work as teams and as you choose one career area, you choose to work with a team of professionals in that team.

Sales and customer success

The people in this field match the right solutions to the right customers, and choosing this career means working with a dynamic, enthusiastic team of sales and customer success specialists.

You can achieve a great outcome for everyone combining comprehensive product knowledge and skillful discernment of customer needs.

While having fun and helping customers to grow their business, you’ll enjoy an atmosphere of trust, transparency and teamwork.

Technology

As you become a part of the fast-growing SaaS industry, you will work alongside some of the sharpest minds in SaaS software, mobile app development and big data.

Verizon’s engineering teams make use of the latest technologies to design, build and test solutions that are plainly transforming mobile workforces around the globe.

Product management and marketing

Joining the product management team will give you a chance to define and influence how millions of people will interact with the Company’s products.

The Company’s versatile marketing teams drive awareness and generate demand for innovative SaaS solutions. From digital to in-person trade-show events and user conferences, you can explore the full range of modern marketing methods.

Other great teams

Other teams to explore at Verizon include legal, finance, HR, stores, and more. Your expertise is needed to provide required assistance to staff around the globe. You will provide daily support to the wider team to help them live up to the Company’s values and deliver their best at all times.

Verizon Training and Development Programs

Training magazines has ranked Verizon No. 1 on its latest Top 125 list of companies that have the best training programs for their employees. Verizon has achieved the top ranking for the first time, and11th consecutive year the Company has been added to the list.

Verizon also fell among the five companies recognized for Best Practices, with ranking of No. 3 on the list last year.

The Top 125 consists of rankings according to a multitude of benchmarking statistics including efficiency, impact on the business, overall training budget, proportion of payroll, number of training hours per employee program and workplace surveys.

For Verizon employees to advance their ability to deliver the best customer solutions and deliver the full benefits of the nation’s most advanced broadband networks, they logged more than 9 million training hours last year.

For instance, more than 60,000 hours were devoted by Verizon to train frontline sales and service representatives to use 4G LTE technology and devices. The Company continues to roll out its 4G LTE network.

Verizon’s efforts were also recognized by Training magazine to move a culture that drives shareholder value creation forward.

Last year, Verizon launched a partnership with Duke Corporate Education with its senior leader team with the aim of expanding to other employee groups worldwide.

Through the help of the program, employees have come to understand how to create long-term value with the tools, metrics and framework required for exploring how their decisions and actions affect the value of shareholders.

Verizon’s use of technology has been cited by the Training magazines as an efficient way to deliver fast on-demand and online training lessons to employees. Blogs, podcasts, videos, and enterprise learning-management system are used by Verizon to deliver the true information to the right people at the right time, no matter their locations.

More than 14,000 courses in a variety of formats such as classroom and online self-directed learning are also offered by Verizon.

Verizon invested in 2011almost $300 million in the development, education and training of its employees, and almost $100 million in tuition assistance to 31,000 employees.

Verizon’s Student Internship Program and Recruitment Process

The rank of Verizon on the list of Fortune 500 companies is number 16. Verizon has over 175,000 employees and over $120 billion in annual revenues, and operates in over 150 countries worldwide.

Verizon is one of the companies that are helping to lead the way as the world of global communications is fast changing.

Verizon engages in the business of delivering fast, reliable 4G LTE networks in America; and through their solutions individuals, businesses and communities are empowered.

The Company is involved in cloud computing, cellular communications, machine-to-machine communication, and robust omnichannel experiences which include optimized multi-channel marketing and other innovative technologies.

Verizon’s competitors include T-Mobile, AT&T, Google, and Microsoft. Verizon’s internships include a wide collection of disciplines such as Finance, Sales & Marketing, Engineering, Education, and Information Technology.

According to interns, Verizon is one of the best places to work for an internship and the Company wastes no time in treating its interns as full-time employees.

Interns enjoy things like great compensation and benefits, good work/life balance, working on very interesting projects, learning valuable skills, participating in a great leadership program, and having the capacity to add a great name to your resume.

Verizon accepts resumes online and does much of their recruiting at university career fairs. By estimation, 50% of candidates confess they heard about their position through a campus recruiter while another 42% found their position online.

Just about 64% found the interview process to be a positive experience and the questions of average difficulty.

The initial step is to submit an application online, followed by a telephone interview with someone from Verizon human resources. There is a series of face-to-face interviews that follow, including both HR and technical interviews. Questions tend to be experiential in nature, with a focus on previous experience and on how different situations would be handled.

Internship benefits

Benefits for being an intern at Verizon include:

• Interns have a chance to learn and work with professional team at Verizon
• They are paid hourly salaries from $17.72 to $23.97

Internship location

Internship with Verizon is located at Basking Ridge, New Jersey.

Qualifications

Applicants must be currently enrolled in a Bachelor’s program in a STEM field, Business, must have a 3.0 GPA or greater, and must be good at understanding social media platforms.

Applicants must possess a strong knowledge of relational databases, with an ability to take advantage of technology to conduct research, create presentations, and share findings.

Applicants must be proficient in Microsoft Office products, should understand the ‘Design Thinking’ process, and must have administration or related major and be returning to the program after the duration of the internship.

They must possess strong research/analytical and organizational skills, with strong project management and problem-solving skills, demonstrated leadership skills and team orientation, and strong verbal/written communication and presentation skills.

How to apply

To apply for an internship program in this Company, you must have a Verizon account and complete an application online. Ensure to include in the application a well-customized resume and cover letter.

Verizon’s Corporate Culture and Values

Verizon boasts of an organizational culture that promotes quality in performance, which positively affects employees’ behavior and decision-making ability in their job performance in achieving high quality service delivery.

The employees at Verizon Wireless are encouraged to always consider options to increase the quality of their output in addressing customers’ queries and complaints.

The cultural characteristics also inspire workers to build up solutions to act in accordance with the Company’s high quality standards for its information and communication technologies and services.

The following qualities define the corporate culture of Verizon Communications, Inc.:

1. Quality and reliability
2. Customer-centricity
3. Teamwork
4. Excellence
5. Values-driven foundation
6. Quality and Reliability

This is the first part of the Company’s organizational culture that ensures the strength and competitiveness of the business according to the SWOT analysis of Verizon Communications Inc.

The Company calls attention to quality and reliability in the output of its employees, especially in supporting the high quality of its information and communications technologies and infrastructure.

This maintenance of the corporate culture facilitates the Company’s promotion of its services on the basis of quality. For instance, Verizon Wireless advertisements highlight high-quality services.

1. Customer-Centricity

Customers’ needs and expectations are the focus of this cultural quality. Through Verizon’s corporate culture, customer satisfaction is supported and optimized. This motivates employees to identify what customers expect from the Company, and to contribute to solutions that intend to satisfy these expectations.

Based on its organizational culture, the Company easily achieves success in implementing human resource programs that train Verizon Wireless employees to provide high-quality customer service, which differentiates the business against other companies in the wireless telecommunications services market.

2. Teamwork

Based on this cultural characteristic, employees are encouraged to add to the success of their work teams. Through the synergy of Verizon’s human resources, an emphasis of the organizational culture is laid on achieving high efficiency.

Teamwork is important in the Company’s operations, such as in research and development, infrastructure maintenance and problem solving. For instance, Verizon Wireless uses work teams in developing and supporting its telecommunications infrastructure.

The perspective of the corporate culture considering efficient teamwork as a desirable factor is infused in the minds of the Company’s employees.

3. Excellence

Employees are empowered by the cultural trait of excellence to support aims for advanced information and communications technologies, which remain a factor in the corporate vision and mission statements of Verizon Communications Inc.

Employees are influenced by the corporate culture to look at excellence as a desirable factor in the performance of their work. Therefore, they get motivated to make sure excellent job performance is maintained.

This organizational, cultural trait contributes to the Company’s competitiveness and enhances productivity. For instance, the competitive nature of Verizon Wireless is proved by its attractiveness as a provider of high-quality wireless telecommunications services.

4. Values-Driven Foundation

A cultural trait that serves as the basis of employees’ decisions and behaviors are core values. Through integrity, which is one of the Company’s core values, the organizational culture helps to satisfy the interests of the telecommunications business stakeholders by influencing Verizon’s corporate social responsibility strategy, in terms of property considering such interests.

Virtue ethics are also promoted by the corporate culture as a framework for decision-making and problem-solving processes. To address individual customers’ cases, for instance, Verizon Wireless employees are likely to make sure respect and integrity in their communications with customers are maintained.

Verizon Communications Job Application – How to Start a Career (the Hiring Process)

When you talk about the most successful telecommunications companies that are globally recognized, Verizon should be included in the list. Verizon is currently the largest wireless communications service provider in the U.S., and also one of the leading firms in broadband telecommunications services.

Presently, Verizon has over 177,900 employees worldwide and it is seen as one of the best employers in the telecommunications sector. However, you must reach 18 years before Verizon employs you because that’s their minimum age for employment.

Verizon application process

You first need to explore the Company’s official employment portal at www.verizon.com/about/careers in order to view all the job listings.

You will have to place your search by selecting your preferred career area and location. The portal will display a complete list of the available positions according to your selection.

When you find the position you want to apply to, provide your email address to create a profile on the portal, and then proceed to fill out your online profile on the portal.

You will be required to upload your resume to the Verizon careers portal, though this is optional. You can also manually fill out your profile and job application; provide your full contact details, previous addresses for the last seven years, and your contact number.

You can proceed to fill the Verizon job application form after you have completely filled out your online profile.

The Verizon job application form

To be able to submit to the Human Resources department, you will have to complete each section of this form.

The sections of the application form include:

1. Work history

In this section, you will be required to provide information about your previous jobs, which is aimed at providing an overview of your professional experience. Any further information should be specified in your resume.

2. Education

This section requires that you provide information about your academic experience, with the aim of creating an overview of your education. Any additional information will be found on your resume.

3. Language skills

In this section, you are required to provide details about your linguistic competencies, with the instruction to include a separate entry for each foreign language you speak and mention your specific expertise level for each.

4. Licenses, clearance and certifications

You are required in this section to include information about the licenses and certifications you may have acquired throughout your career.

It is necessary to make a separate entry for each of these on the portal and include the required details about the issuing institution of your license/certification, the date it was issued and the date it will expire. You can include as many entries as you think necessary.

5. Referrals

You will be required to provide information about how you learned about the position you are applying for, which is aimed at giving the hiring specialist a better idea of how visible the Company’s listings are to those seeking jobs.

6. Online questionnaire

You will be required in this section to answer an extended questionnaire about your ability to meet the employment criteria of the Company, the job preferences and expectations.

You will be asked about your age, your legal authorization to work in the U.S, and your requirements for work visa sponsorship, in the first part of the questionnaire.

You will also answer about your previous employment, and further be required to state whether or not you would be willing to conduct drug screenings and background checks as part of the hiring process. All these questions are mandatory, so be careful as you answer them.

The section part of the questionnaire requires you to include information about the preferences of your work environment, which aims at determining whether or not you are compatible with the position you have selected.

7. Preferences

Here, information such as your desired salary, daily availability for employment, location preferences, and the date you will be available to start work.

8. Finalize application process

In this final section of the form, you are required to certify that you agree to the privacy policy of the employment portal and that the information provided is correct and complete.

You are to submit your application to the hiring specialist for formal assessment after you have completed this section. Ensure you keep track of your application status on the portal.

Benefits and Compensation for Working with Verizon

There are benefits Verizon has made available for employees working for the Company. These help to aid the workforce and make the employees happy.

Below are benefits Verizon has for its employees:

Healthcare Verizon Employee Benefits

These benefits come in the form of:

• Medical Plans
• Dental Plans
• Vision Plans
• Healthy Pregnancy Programs
• Verizon Employee Assistance Program
• On-site Fitness Centers
• Healthcare and Dependent Care Spending Accounts.

Financial Verizon Employee Benefits

These include:

• Competitive Verizon Salaries
• 401(k) Plan
• Performance-Based Incentives
• Verizon Employee Discounts on Products and Services
• Travel options, technology and gifts
• Verizon Employee Relief Fund

Paid Time off Verizon Employee Benefits

The following are what you will enjoy in this benefits program:

• Generous Vacation Policies
• Holidays
• Personal Days
• Opportunities for Schedule Optimization

Special Verizon Employee Benefits

These benefits come as follows:

• Adoption Expense Assistance
• Tuition Assistance
• Online Development Tools
• Job Training for Verizon Employees

Verizon Work/Life Balance

The work/life balance at Verizon is rated a C by 430 employees putting it in the Bottom 45% of similar size companies in the US. 56% of Verizon employees are satisfied with their work life balance while 50% feel they are burnt out.

About 60% of the employees at Verizon work eight hours or less, while 5% of them have a very long day – longer than twelve hours. The Majority of Verizon employees are satisfied with their work life balance.

In general, Verizon employees who have been at the Company 5 to 10 Years and employees in the Finance department believe they have good work life balance while employees in the Business Development department and employees in the Admin department think there is room for improvement.

Finally, employees need a well proportioned work/life balance for them to be happy and productive.

Conclusion

If you are thinking of working at Verizon and achieving something out of your career, you will be able to learn a lot about employment and jobs issues, and the various career options open to you at the Company from this post.

You will also be able to learn about Verizon’s history, its mission and vision, as well as its corporate culture and work/life balance.

Having this information about Verizon will help you to make the best employment and career decisions concerning the Company.

If you find this post helpful in finding out about jobs, careers, and employment at Verizon Communications, kindly leave a comment in the box below. You can also share any experience you’ve had with Verizon if you are or had been an employee of the Company.

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