This post provides complete information on the construction liaison officer job description, to help increase your knowledge of what they do, as well as templates employers can use.
It presents the key duties, tasks, and responsibilities that commonly make up the construction liaison officer work description.
It also highlights the major requirements you would need to fulfil to be hired for the construction liaison officer position in most companies.
Please, read on:
What does a Construction Liaison Officer do?
The construction liaison officer job description involves acting as contact points for all agency or organizational personnel regarding construction project issues weighing on the agency/organizational operations.
It also entails ensuring that building or large renovation projects are completed in an efficient, effective manner which protects the health, safety and welfare of the employees affected by this process.
Construction liaison officers may develop special procedures to deal with various types of emergencies and disasters to ensure that the building can be used successfully in spite of such an occurrence.
They are responsible for coordination with all other agencies, organizations, and/or personnel affected by the construction project.
Construction liaison officers’ role also involves overseeing the development of a comprehensive set of policies and procedures which reflect local agency/organizational building management philosophies and govern the overall construction process.
It also includes coordinating closely with other agency members of the project team to ensure all construction processes are completed in a timely fashion, taking into account program milestones and budget constraints.
The liaison officer will also work closely with other agency project managers to ensure that there are no conflicts in schedules or demands on the building.
It is also their responsibility to keep all agency/organizational personnel informed of any changes which might affect them, including anticipated occupancy dates.
They ensure compliance with all applicable federal, state and local statutes, ordinances and regulations concerning building operations, maintenance and construction.
It is part of their duties to ensure that the project is completed in a manner that reflects favorably on the agency/organization.
The construction liaison officer work description also entails ensuring that when an individual leaves the building during construction, either temporarily or permanently, their security access passes are properly cancelled and returned to the appropriate warehouse.
It also involves establishing and maintaining liaison with the property manager, physical security staff, maintenance personnel, housekeeping services staff and custodial services.
Construction liaison officers ensure that all applicable provisions of collective bargaining agreements are observed during construction activities.
They must prioritize the needs of the building occupants above all other considerations, ensuring that the construction process does not interfere with their work.
Duties performed by the construction liaison officer also include ensuring that any changes to project scope or budget are authorized by the appropriate agency/organizational member of the project team and communicated as promptly as possible to those individuals who will be affected by such changes.
The liaison officer is also responsible for coordinating closely with agency/organizational staff to ensure that building operations are integrated into the overall program of the agency/organization.
Construction Liaison Officer Job Description Example/Sample/Template
The construction liaison officer job description is usually made up of the following duties, tasks, and responsibilities:
- Estimate the cost of a construction item
- Develop construction specifications and drawings based on customer requirements
- Inspect work sites to ensure compliance with designs
- Conduct inspections of completed tasks in order to verify that the job has been finished in accordance with the contract documents and specifications
- Oversee or perform all necessary quality control tests
- Review field changes to insure that the final cost does not exceed the estimate
- Create construction drawings and specifications
- Coordinate project schedules with other contractors involved in joint ventures, subcontractors, etc., as well as any required regulatory agencies or parties outside of the construction company
- Examine contract documents for compliance with design requirements and building code
- Assess bids for materials and labor costs needed to complete a job.
Construction Liaison Officer Requirements: Knowledge, Abilities, and Skills for Career Success
Here are major requirements recruiters/employers may want you to meet to be hired for the construction liaison officer role:
- Must have a Bachelor’s degree in Engineering or Architecture
- Requires 5-7 years of expertise in the field
- Must have a valid driver’s license
- High school diploma or equivalent
- Written and verbal communication skills
- Listening skills from training from past jobs in customer service, retail or other industry that involves working with the public
- Math skills to be able to read blueprints or take measurements
- Good judgment to assess risks, make decisions and follow up on issues that need to be resolved.
Construction Liaison Officer Job Description Templates
Here are construction liaison officer job description templates employers can simply edit and use in their job postings to attract the best talents to their companies:
TEMPLATE 1.
Position Title: Construction Liaison Officer
Reports To: Project Manager / Community Relations Manager / Construction Director
Location: [Your Company Location or Project Site]
Employment Type: Full-Time
Company Overview
[Your Company Name] is a leading construction and infrastructure company specializing in [commercial, residential, civil, transportation, utilities, or public works] projects. We are committed to responsible construction practices, strong community relationships, open communication, and successful project delivery. Our goal is to minimize impacts on surrounding communities and ensure consistent coordination between stakeholders and project teams.
Position Overview
We are seeking an organized, communicative, and proactive Construction Liaison Officer to serve as the bridge between construction teams, stakeholders, government agencies, property owners, and the public. The ideal candidate will manage communication, resolve concerns, coordinate project updates, and support compliance with regulatory and community requirements.
This role is essential for ensuring that construction activities run smoothly, stakeholders remain informed, and issues are resolved quickly.
Key Responsibilities
Stakeholder Communication
- Serve as the primary point of contact for residents, business owners, government agencies, and community partners.
- Communicate construction schedules, impacts, closures, and project updates clearly and promptly.
- Respond to inquiries, concerns, and complaints in a timely and professional manner.
- Prepare and distribute notices, newsletters, and public information materials.
Coordination & Project Support
- Collaborate with project managers, engineers, and field teams to obtain accurate project information.
- Coordinate meetings, site visits, and community outreach events.
- Assist with planning temporary traffic, pedestrian routes, or access accommodations.
- Support project teams in resolving conflicts related to access, noise, safety, or environmental impacts.
Documentation & Reporting
- Maintain logs of stakeholder communications, concerns, and resolutions.
- Prepare reports summarizing issues, responses, and community feedback.
- Document field observations, site conditions, and interactions with the public.
- Assist with preparing regulatory compliance documentation, permits, and notices.
Compliance & Public Safety
- Ensure construction activities comply with local regulations, permit requirements, and community guidelines.
- Communicate safety information and ensure the public is aware of restricted areas and hazards.
- Help coordinate with local authorities for detours, closures, or emergency situations.
Community Outreach
- Participate in community meetings, public hearings, and outreach sessions.
- Represent the project team professionally and build positive community relationships.
- Gather community feedback and share it with project leadership for improvement.
Internal Collaboration
- Coordinate with environmental teams, safety officers, and communication teams as needed.
- Support construction teams by relaying community concerns and assisting with mitigation plans.
- Provide project managers with updates on public sentiment, risks, or emerging issues.
Skills & Qualifications
- Strong communication, customer service, and conflict-resolution skills.
- Experience in construction, community relations, public affairs, or infrastructure projects preferred.
- Ability to understand construction schedules, drawings, and site plans (training available).
- Excellent organization, time-management, and documentation abilities.
- Ability to work independently and collaboratively with diverse teams.
- Comfortable working on active construction sites and interacting with the public.
- Proficiency in Microsoft Office; experience with project management software a plus.
- Bilingual communication skills are a strong asset (optional based on region).
Education & Experience Requirements
- High school diploma or GED required; Associate or Bachelor’s degree in Communications, Construction Management, Public Relations, or related field preferred.
- 1–3 years of experience in construction, communications, customer support, or community engagement.
- Training in conflict management or public outreach is helpful but not required.
Eligibility to Work in the United States
Applicants must be legally authorized to work in the United States without requiring employer-sponsored work authorization now or in the future.
Work Environment
- Combination of office work and onsite field visits.
- Regular exposure to outdoor weather, construction noise, and active equipment when onsite.
- Requires walking, standing, and navigating construction sites.
- May require occasional evening or weekend work for community meetings or emergencies.
Equal Opportunity Statement
[Your Company Name] is an Equal Opportunity Employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any protected characteristic.
Additional Information
- This job description outlines primary responsibilities but may not include all tasks.
- Duties may change depending on project size, community needs, or company priorities.
- Reasonable accommodations may be provided for qualified individuals with disabilities.
- Pre-employment background checks or training may be required.
How to Apply
Submit your resume and cover letter to [Insert Application Email or Job Link].
TEMPLATE 2.
Location: [City, State]
Employment Type: Full-Time
About Us
[Your Company Name] is a leading construction firm specializing in [commercial/residential/civil/infrastructure] projects. We are seeking a Construction Liaison Officer to support communication between our project teams, the public, and key stakeholders.
Job Summary
The Construction Liaison Officer serves as the primary contact for residents, businesses, agencies, and community members affected by construction activities. This role communicates project updates, resolves concerns, coordinates with construction teams, and ensures compliance with community and regulatory requirements.
Key Responsibilities
- Communicate construction schedules, impacts, closures, and updates
- Respond to inquiries and resolve concerns from the public and stakeholders
- Coordinate meetings, site visits, and outreach events
- Maintain logs of communications, issues, and resolutions
- Assist project managers with documentation, permits, and compliance tasks
- Support field teams by relaying community needs and monitoring site conditions
Qualifications
- Strong communication and customer service skills
- Experience in construction, public relations, or community engagement preferred
- Ability to understand basic construction concepts (training available)
- Excellent organization and documentation abilities
- Comfortable visiting active construction sites
Eligibility to Work in the U.S.
Applicants must be legally authorized to work in the United States.
How to Apply
Submit your resume to [Insert Email or Application Link].
Conclusion
Individuals interested in the construction liaison officer career will find this post helpful in learning all they need to know about the duties and responsibilities of the role.
With the knowledge, they will be able to make the best decision as to whether to go for the construction liaison officer career or not.
This article is also helpful to recruiters/employers who need to make a job description for the construction liaison officer role in their companies for use in their hiring process.
They can apply any of the construction liaison officer job description templates provided on this page in making a detailed one for their organizations.
