IT Technical Analyst Job Description, Key Duties and Responsibilities

IT Technical Analyst Job Description, Key Duties and Responsibilities

This post provides exhaustive information on the IT technical analyst job description to increase your knowledge of what they do.

It highlights the key tasks, duties, and responsibilities that majorly make up the IT technical analyst work description in most organizations.

This article also shows the major requirements, including skills and experience you may be expected to meet to qualify to access the IT technical analyst job if you are seeking it.

Please, continue reading to learn more about the IT technical analyst career:

What Does an IT Technical Analyst Do?

An IT technical analyst is responsible for providing technical support for the IT service desk and administrative services for the department, contributing to the planning and development of the service as a member of the team.

He/she works in relation to the IT Security Engineer and is also responsible for overseeing system upgrades, researching new tools, and designing efficient IT systems to meet the needs of business and technology.

IT technical analysts also perform the function of examining all business demands and suggest the right applications and technology in order to provide effective solutions to all technical issues.

Furthermore, his/her responsibilities include gathering feedback from end users to continue improving systems, understanding business and technology needs, and designing, analyzing, and implementing efficient IT systems.

He/she may also work hand in hand with the IT security engineer in establishing and implementing security solutions that can defend the networking assets of the organization or company that he/she works with.

For an individual to effectively work as an IT technical analyst he/she must have a deep understanding of business practices; possess adequate knowledge of databases, system security, and troubleshooting.

Professional experience in project management is also required. Important skills such as problem-solving skills, analytical skills, physical skills, planning, and organizational skills are also required in providing technical support.

In terms of academic qualifications, the IT technical analyst is required to possess a Bachelor’s degree in the field of computer science, computer engineering, or any related IT field.

However, some employers may also consider employing individuals with 3-5 years of professional experience either by working professionally for an organization in a similar role or through an internship.

IT technical analysts should also be familiar with database management, computer programming, and computer architecture.

IT Technical Analyst Job Description Example/Sample/Template

IT technical analysts perform various functions, which primarily involves providing quality support and administrative services to the IT department.

The major duties, tasks, and responsibilities that typically define the IT technical analyst job description are shown below:

Having a deep understanding of business and technology requirements
Building, designing, examining, and implementing well organized and structured IT systems
Gathering feedbacks or responses from end users in order to continue improving systems effectively
Meeting and communicating with stakeholders in order to understand and meet their requirements
Organizing developers to build and implement technology solutions
Planning, monitoring, organizing, and overseeing projects
Supplying advice and technical training to all new employees on all IT procedures and processes
Providing expert knowledge to resolve all IT issues
Running tests or investigations on all application issues and recommending and providing resolutions
Contributing to the maintenance of accurate and up-to-date filing systems
Regular use of the computer to create reports
Contributing to team meetings
Providing enhancements to all applications, and providing support to all third-party software tools
Maintaining knowledge of all management processes
Staying well informed and abreast of technology trends and developments.

IT Technical Analyst Job Description for Resume

If you have worked before as an IT technical analyst or are holding the role in your present job, you can use the IT technical analyst job description sample above in making the professional experience section of your resume if you are writing one for a new job.

Having the professional experience section in your resume where you highlight the IT technical analyst duties and responsibilities that you have or are performing will help inform the recruiter that you have been successful in the position.

IT Technical Analyst Requirements – Skills, Abilities, and Knowledge – for Career Success

If you are seeking the job of an IT technical analyst with a company, you will be expected to fulfill certain requirements to access the position.

Recruiters want to find and hire the best individuals who can effectively perform the obligations, purpose, and objectives of the IT technical analyst role, and they can achieve this by setting specific requirements prospective candidates must fulfill to be hired.

The major IT technical analyst requirements commonly set by recruiters to qualify candidates for the position in most organizations include:

Good communications skills
Experience in project management
Deep knowledge of databases, system security, and troubleshooting
Planning and organizational skills are required as IT technical analysts are required to plan and organize the day to day tasks before the deadline set out by senior staff in line with service delivery. In addition, planning and organizational skills are required because IT technical analysts are expected to be able to adjust or change plans, often at a short notice, in line with the demands of the service
Analytical and problem-solving skills are required so as to resolve problems that are technical in nature, deal with all inquiries effectively and responsively, recognizing difficult situations and responding accordingly
Physical skills such as standard keyboard skills, maintaining up-to-date training, and knowledge to effectively handle equipment safely and effectively
As mentioned earlier, IT technical analysts are required to possess a Bachelor’s degree in the field of Computer Science or Computer Engineering, or in any related IT field. Furthermore, they should also be familiar with programming languages such as Java, C++, C#, SQL, etc.

Conclusion

If you are a recruiter or HR manager hiring for the IT technical analyst role in your organization, you will find this post useful in creating a detailed description of the job for your company by applying the duties and responsibilities provided in the above sample job description.

With a comprehensive description of the available IT technical analyst position in your company, you are sure to be able to attract the best candidates for the role.

Also, individuals interested in the IT technical analyst career will find this post helpful in learning about the duties of the role.

Did this article help increase your knowledge of what IT technical analysts do? Please, leave a comment in the box below. You may also share your job description if you work as an IT technical analyst.