Tag Archives: Walmart customer service associate role

Walmart Customer Service Associate Job Description, Key Duties and Responsibilities

This post provides complete information on the job description of a Walmart customer service associate, including the key duties, tasks, and responsibilities they typically perform. What Does a Walmart Customer Service Associate Do? A customer service associate at Walmart is responsible for dealing with complaints and compliments from customers. The job description of the customer service associate at Walmart entails returning merchandise to their positions on the shelf, accepting exchange and returns of merchandise, making refund of money to customers, and ensuring that balance of cash is maintained.