Tag Archives: retail customer service

Retail Customer Service Job Description, Key Duties and Responsibilities

This post provides detailed information on the job description of the retail customer service staff, including the key duties, tasks, and responsibilities they commonly perform. It also highlights the major requirements you may be asked to fulfill to be hired for the role of a retail customer service by employers. What Does a Retail Customer Service Personnel Do? The job description of retail customer service personnel entails giving service to customers before, during, and after they make a purchase.