Tag Archives: call center manager

Call Center Manager Interview Questions and Answers

If you are scheduled to take an interview for the position of a call center manager, it is important to find out the kind of questions you might face before the interview date. This will greatly boost your preparation for the interview and enhance your chances of being hired for the call center manager job. This post provides… Read More »

Call Center Manager Job Description Example

Call Center Manager Job Description Example What Does a Call Center Manager Do? Call center managers are responsible for directing the activities of call center staff to ensure high quality service is provided to customers. The call center manager job description entails planning and implementing call center strategies effective for meeting clients’ needs and achieving set objectives. Managers… Read More »