McDonald’s Cashier Job Description, Key Duties and Responsibilities

This post provides complete information on the job description of a McDonald’s cashier, including the key duties, tasks, and responsibilities that they perform.

What Does a McDonald’s Cashier Do?

The McDonald’s cashier is responsible for verifying register receipts of daily transactions, or filling out reports.

Between these two key duties, they welcome customers, package or serve orders, receive payments, and give out receipts.

As a McDonald’s cashier, a typical working day begins with counting money in the drawers and at the end of the working period.

The McDonald’s cashier job description entails taking orders, inputting them into the computer, receiving payment from customers and giving out change as required.

It also involves making cash transactions and understanding the use of equipment used in processing transactions.

He/she will be responsible for giving reports and ensuring accuracy of all transactions.

It is the duty of the cashier to ensure that the content of the cash drawer matches sales accurately and any discrepancy in this regard will mandate him/her to give a logical explanation or make up for the loss.

Other tasks cashiers perform at McDonald’s include attending to customer dissatisfaction, as well as inquiries.

It is then imperative that the individual vying for this post must remain calm on the job and ensure abnormalities in order are quickly addressed.

They are usually expected to support customers as a first priority and thereafter discharge other designated responsibilities after customers are contented.

The role of McDonald’s cashiers also includes entering the kitchen to collect food that have been prepared and organized either as take-away or on a tray for dine-in customers.

They will ensure that enough napkins and seasonings are served with orders.

They may also discover themselves pitching in to duties not originality part of their job description, such as lifting of fairly heavy objects, maintaining parking area, or even clearing out trash, as well as sweeping and cleaning of restrooms.

McDonald’s Cashier Job Description Example/Sample/Template

The following job description example highlights the specific duties, tasks, and responsibilities usually expected to be performed with utmost diligence by McDonald’s cashiers as they report to work:

• Ensure a faultless customer service which gratifies customer needs.
• Be involved in packing, weighing, and labeling products as required.
• Ensure that counters are well stocked and refrigerators neat.
• Ensure attractiveness in displaying all food items in conformity with quality standards.
• Ensure the storage of food at the appropriate temperature according to approved health standards.
• Guarantee cleanliness in decorating and serving food in compliance with hygienic regulations/standards.
• Ensure that the supervisor is aware anytime food quantities are not enough in supply.
• Ensure compliance with all quality standards, principles, guidelines and policies of McDonald’s.

McDonald’s Cashier Requirements: Knowledge, Skills, and Abilities for Career Success

Most fast food cashier jobs are often at entry level, common with high schools students with little or no experience and so employers provide on-the-job training.

Although there may be no formal educational requirements, employers will favor applicants who are able to show enthusiasm for the job.

In addition to this, the following qualities, skills, knowledge, and abilities may be required of a McDonald’s cashier:

• High school diploma with minimum of a year cash processing and cashier experience.
• Must be at ease with managing the contents of the cash drawer.
• Proficiency in calculating, making accurate entries, and posting into journals.
• Effective communication aptitude in explaining accounting policies, principles, and information in a way that is easy to understand by the consumer.
• Precision and integrity in managing cash flows and control of revenue.
• Prompt accomplishment of tasks assigned by supervisor or manager
• Pre-employment tests: Getting this job may require taking a test to prove that you are suitable for the position. Learn about job assessment tests and how to come out tops above other competitors.

McDonald’s Cashier Employment

Information on the specific McDonald’s cashier employment is not available; therefore, we apply the figures of closely related job titles that are available so you can have an idea of what it could be for the McDonald’s cashier job.

According to the May, 2023 report of the Bureau of Labor Statistics, BLS,  there are about 3,676,580 fast food and counter workers in employment in the United States.

However, the data on Zippia shows that the number of presently employed McDonald’s crew members in the United States is more than 1,336,229.

Fast Food and Counter Workers Employment by Industry

The BLS data shows the industries that hire the largest number of fast food and counter workers in the U.S. to include:

Fast Food and Counter Workers: Industries with Highest Employments

Fast Food and Counter Workers Employment by State

The States the employ the highest number of fast food and counter workers in the United States, according to BLS, include California and Texas, with 427,270 and 391,680 employment respectively.            

McDonald’s Cashier Salary

According to data on Zippia, the McDonald’s cashier makes average hourly and yearly salaries of $13.53 and $23,991 respectively in the United States.

However, Ziprecruiter reports the national average salary to be $13 per hour.

McDonald’s Cashier Salary by City

Also, according to data on Zippia, the salaries that cashiers earn at McDonald’s depend on the city the store is located.

The cities that pay the highest salaries to cashiers at McDonald’s include Newton, MA and Essex, VT, with salaries of $32,310 and $31,537 respectively.            

Conclusion

This post has provided detailed information of the job description of a McDonald’s cashier, the requirements to meet to be hired for the role, as well as employment and salary outlook.

It is helpful to individuals seeking to work at McDonald’s as a cashier to learn what the role entails.

Employers in a similar business as the McDonald’s can apply the sample job description provided on this page in making one for the cashier role in their organizations.