Grocery Store Clerk Job Description, Key Duties and Responsibilities

Grocery Store Clerk job description, duties, tasks, and responsibilities — Grocery Store Clerks help customers with their orders and provide accurate invoicing.

This post provides complete information on the job description of a grocery store clerk, including the key duties, tasks, and responsibilities that they commonly perform.

What Does a Grocery Store Clerk Do?

The grocery store clerk is responsible for providing support to all departments, such as providing products deliveries, and ensuring accuracy in order and invoicing.

The job description of a grocery store clerk entails ensuring that transaction prices.

He/she also cross performs functions with all departments to ensure payments are made correctly and invoices are well handled.

The importance of making sure that cash payments made on merchandise are well monitored is very important to the development of the grocery since it is profit oriented.

Grocery stores employ clerks to offer assistance with unloading, stocking, receiving, rotating, and filing merchandise.

This responsibility is to ensure that the merchandise are well stocked, stored, and filed so that they will be well accounted for.

The need to also ensure that merchandise are displayed, kept tidy in shelves, and fully stocked, in a way that it will attract customers and interested buyers, cannot be over emphasized.

The tidiness, neatness, and good arrangement of the grocery store go a long way to increasing customers’ satisfaction.

The ease of finding merchandise on the shelves because of the neat arrangements also helps to improve the store outlook, and represents the store well to customers.

The clerk has the good understanding of the store’s ad items. His/her role also involves showing customers the direction to the products of their choice.

He/she works closely with grocery associates in achieving sales goals and ensures that the regulatory guidelines are adhered strictly to.

The store clerk also helps customers locate products on the shelves.

Part of the work description of the grocery store clerk includes the training of other staff, maintenance of the merchandise storage area, and keeping of the store in order.

The clerk also maintains a good working relationship with other store management staff.

It is expected that clerks working at grocery stores possess good communication and human relation skills.

They should also be able to welcome customers with approachable and cheerful demeanor.

Grocery Store Clerk Job Description Example/Sample/Template

The duties, tasks, and responsibilities of grocery store clerks vary, and depend on the particular needs of the store.

The following job description example shows the major functions and roles individuals who work in the position usually perform:

Stocks the shelves with the merchandise
Stocks the diary case as well as other parts of the department
Offers a proficient, on time and approachable customer service
Accepts merchandise deliveries
Makes sure orders and invoices are well and accurately handled
Ensures stock rotation to achieve proficient fresh merchandise
Offers assistance with the receipt and stocking of merchandise
Follows established regulatory guidelines in operating cash register
Offers assistance with staff training, as well as recruitment
Ensures products are stocked in line with departmental procedure
Offers assistance with the display by keeping the shelves stocked and tidy
Keeps track of the pull dates on all merchandise
Makes accurate pricing of all merchandise through stamping, ratifying, and attaching shelf signs/tags
Gets good knowledge of ad items and offers customers assistance by offering direction to product location in the store
Does the general housekeeping
Offers assistance with cashiering, cart runs, and bagging
Ensures the overall sanitation of the grocery store and all departments
Works hand in hand with the produce department manger, store director, and fresh cut associates to achieve standard maintenance, and supersedes customers expectation
Offers assistance to customers, including calling on carriers to help carry heavy merchandise to their vehicles
Keeps record of credit sales and outstanding payments, and forward the information to relevant authorities
Offers advice and insight to customers on the description of merchandise
Reports suspicious activities in the store to appropriate authorities

Grocery Store Clerk Resume Preparation

Preparing a resume for the grocery store clerk job requires certain information to complete the different sections of the resume.

For the work experience section, the duties and responsibilities of the position provided in the job description sample above can be applied in creating this section.

Grocery Store Clerk Requirements: Knowledge, Skills, and Abilities for Career Success

Here are major requirements, including skills and abilities employers usually demand from applicants for the role of clerks in grocery stores:

A diploma in High School or its equivalent
Strong ability to follow direction
Must possess integrity, reliability, and dependability
Proficiency in providing and receiving constructive feedback
Good oral and verbal communication skills
Good human relation skills, and the ability to get along well with others
Proficiency in multi-tasking, prioritizing and staying organized
Possess the right approach to work, as well as good customer service techniques
Ability to work effectively with customers and associates
Ability to work under pressure and attend to customers speedily
Good knowledge of product prices and description
Proficiency in the use and application of modern information and communication technology
Ability to dress in a neatly and modest fashion
Good knowledge of safety procedures and techniques