Zaxby’s Cashier Job Description, Key Duties and Responsibilities

This post provides detailed information on the Zaxby’s cashier job description, including the key duties, tasks, and responsibilities they commonly perform, as well as templates employers and hiring managers can use.

It also highlights important requirements you may be expected to fulfill to be hired for the cashier role at Zaxby’s.

What Does a Zaxby’s Cashier Do?

Zaxby’s cashiers are responsible for taking customer orders, processing payments, and delivering friendly, efficient service in a fast-paced restaurant environment.

The role focuses on customer service, order accuracy, and supporting smooth daily operations.

The Zaxby’s cashier job description entails greeting customers warmly and creating a positive first impression, taking dine-in, takeout, and drive-thru orders accurately, answering menu questions and making food or combo recommendations, and handling customer concerns or issues politely and professionally.

It also involves operating the point-of-sale (POS) system to enter orders correctly, processing cash, credit, debit, and digital payments, and ensuring order accuracy before sending orders to the kitchen.

Issuing receipts and managing refunds or order corrections when needed are also part of the duties of a Zaxby’s cashier.

They perform food handling and order assembly by preparing drinks, desserts, and simple food items as assigned, package orders neatly and ensure all items are included, and coordinate with kitchen staff to deliver orders on time.

Zaxby’s cashiers are also responsible for keeping the front counter, drink station, and dining area clean, following food safety, hygiene, and sanitation guidelines, and restocking cups, lids, napkins, sauces, and utensils

They are also tasked with assisting teammates during busy periods, following manager instructions and store procedures, and supporting opening, closing, and shift-change duties.

Zaxby’s Cashier Job Description Example/Sample

The Zaxby’s cashier job description usually consists of the following duties, tasks, and responsibilities:

• Greet customers and provide friendly, courteous service
• Take orders correctly from customers at the front counter and drive-thru
• Enter orders correctly into the point-of-sale (POS) system
• Answer customers’ questions about the menu, ingredients, and promotions
• Suggest combo meals, add-ons, or upgrades when appropriate
• Process cash, credit, debit, and digital payments
• Issue receipts to customers and handle order corrections or refunds
• Ensure order accuracy before passing orders to the kitchen
• Prepare beverages, desserts, and simple food items as assigned
• Package food orders neatly and ensure all items are included
• Maintain cleanliness of the counter, dining area, and drink station
• Restock cups, lids, napkins, sauces, and utensils
• Follow food safety, hygiene, and sanitation standards
• Communicate effectively with all team members and kitchen staff
• Assist during busy periods to maintain fast service
• Support opening, closing, and shift-change duties
• Follow company policies, procedures, and safety guidelines
• Maintain a professional appearance and positive attitude.

Zaxby’s Cashier Requirements: Skills, Knowledge, and Abilities for Hiring and Career Success

Here are important requirements you may be expected to meet to be hired for the cashier job at Zaxby’s, which is also vital for success on the job:

• High school diploma or equivalent (preferred) — Supports basic math, reading, and communication skills needed for order taking and cash handling
• Strong customer service skills — Essential for creating a friendly experience and encouraging repeat customers
• Clear communication skills — Important for accurately taking orders and coordinating with kitchen staff
• Basic math skills — Needed to process payments, give correct change, and avoid cash-handling errors
• Ability to work in a fast-paced environment — Helps maintain speed and accuracy during busy meal periods
• Attention to detail — Ensures orders are entered correctly and customers receive the right items
• Reliability and punctuality — Critical for keeping shifts staffed and restaurant operations running smoothly
• Ability to stand for extended periods — Required for counter and drive-thru service duties
• Basic food safety and hygiene awareness — Helps maintain cleanliness and comply with health standards
• Teamwork and cooperation skills — Supports smooth coordination with coworkers during peak times
• Flexibility to work evenings, weekends, and holidays — Necessary in the restaurant industry
• Ability to follow instructions and company procedures — Ensures consistency, safety, and quality service
• Positive attitude and professional appearance — Reflects Zaxby’s brand and improves guest satisfaction
• Legal eligibility to work in the United States — Required to comply with employment and labor laws.

Zaxby’s Cashier Job Description Templates

Here are Zaxby’s cashier job description templates employers and hiring managers can simply edit and use in their job postings to attract the best talents to their companies:

Zaxby’s Cashier Job Description for Resume

If you have worked before as a Zaxby’s cashier or presently working in that role and are making a new resume or CV, then you can craft a compelling Professional Experience section by utilizing the Zaxby’s cashier job description sample above.

You can highlight the duties you have performed or currently performing as a Zaxby’s cashier in your resume’s Professional Experience by applying the ones in the sample Zaxby’s cashier job description above.

This will show to the employer that you have been successful in the role of a Zaxby’s cashier, which can greatly enhance your chances of being hired for the new position that you are seeking, especially if it requires someone with some cashier work experience in a fast casual restaurant.

Conclusion

This post has provided exhaustive information on the Zaxby’s cashier job description, highlighting the important duties, tasks, and responsibilities they usually perform.

It is helpful to individuals seeking to become a Zaxby’s cashier, to learn all they need to know about what the role does.

Employers and hiring managers needing to make a job description for the cashier position will also find this article useful.

They can simply edit and apply the Zaxby’s cashier job description templates provided on this page in making an effective one for their companies.