The Walmart Manager Assessment is a key part of Walmart’s leadership hiring and promotion process.
Whether you are applying for Assistant Manager, Coach, Store Manager, or certain specialty leadership roles, this test helps Walmart determine whether you have the leadership judgment, people-management skills, operational knowledge, and business reasoning ability needed to run a high-performing store.
This guide explains what the Walmart Manager Assessment is, what it measures, how it is structured, and the best ways to prepare for it.
What Is the Walmart Manager Assessment?
The Walmart Manager Assessment is an online leadership evaluation used to determine whether a candidate is ready for store-level management responsibilities.
The test examines your ability to:
- Make effective decisions under pressure
- Manage employees and resolve conflicts
- Prioritize multiple urgent tasks
- Ensure customer and associate safety
- Understand business metrics (sales, shrink, labor, OSA)
- Evaluate HR and coaching scenarios
- Build an inclusive and productive team.
Passing the assessment is required before a candidate can move forward in the management interview process.
Who Takes the Walmart Manager Assessment?
The assessment is required for:
- Assistant Store Manager (ASM) candidates
- Coaches (Fresh, Stocking, Online Grocery, etc.)
- Store Managers-in-Training (SMIT)
- Department Managers in some markets
- Internal associates applying for salary levels
- External candidates seeking leadership roles.
If you want to step into a store leadership position, you will be required to pass this assessment.
What the Assessment Measures
Walmart is looking for leadership styles that match the company’s values:
- Customer-first thinking
- Safety-first decision-making
- Respectful and effective leadership
- Coaching and development of associates
- Business reasoning and operational judgment
- Data-driven decision-making
- Ability to manage complex store operations.
These abilities are tested through various question types.
Format of the Walmart Manager Assessment
The assessment typically includes four major sections:
- Situational Judgment Test (SJT)
You’ll see realistic Walmart scenarios involving:
- Angry customers
- Associate conflict
- Safety hazards
- Operational problems
- Performance issues
- Ethical dilemmas.
You must choose:
- The BEST action
- The WORST action.
This section evaluates your leadership judgment.
2. Work Prioritization (Multi-Department Scenarios)
You will be presented with four tasks and asked:
“Which should you handle FIRST?”
“Which should you handle NEXT?”
Priorities should follow Walmart logic:
- Safety (customer & associate)
- Compliance (food safety, sanitation, HR)
- Urgent customer needs
- Operational needs
- Administrative tasks.
This section measures your ability to manage chaos in a fast-paced store.
3. Leadership & HR Decision-Making
You evaluate scenarios involving:
- Attendance issues
- Coaching and progressive discipline
- Performance improvement plans
- Harassment reports
- Team morale
- Fair scheduling & ADA accommodations.
Walmart looks for leaders who:
- Coach before disciplining
- Document and follow HR policy
- Are fair, unbiased, and consistent
- Protect associates from retaliation
- Build a strong, inclusive culture.
4. Business Reasoning & KPIs
This section tests your understanding of:
- Shrink
- On-Shelf Availability (OSA)
- Labor planning
- Sales trends
- Customer satisfaction (CSAT)
- Inventory accuracy
- Waste and forecasting
- E-commerce performance.
You must choose the best business action using data-driven reasoning.
How the Walmart Manager Assessment Is Scored
Walmart does not publish its scoring model, but the assessment typically evaluates:
- Leadership judgment
- Consistency of decision-making
- How closely your choices reflect Walmart values
- Risk avoidance (safety, legal, compliance)
- Ability to manage teams effectively
- Operational awareness.
Scores are often categorized as:
- Strongly Recommended
- Recommended
- Conditionally Recommended
- Not Recommended.
You must achieve Recommended or Strongly Recommended to pass.
What Happens If You Fail?
If you do not pass:
- Internal associates must wait a set period (varies by role) before retaking.
- External candidates may need to reapply after the waiting period.
- You cannot move forward to manager interviews until passing.
How to Prepare for the Walmart Manager Assessment
Here are the most effective strategies to prepare for Walmart Manager Assessment:
- Learn Walmart’s Leadership Priorities
Walmart’s leadership style values:
- Safety above everything
- Customer satisfaction
- Respect and inclusion
- Coaching, not punishment
- Data-driven reasoning
- Operational excellence.
Your answers should reflect these.
2. Practice Situational Judgment
Most mistakes come from:
- Ignoring problems
- Reacting emotionally
- Choosing extreme discipline
- Acting before gathering facts
- Neglecting safety.
Always choose the most professional, ethical, and Walmart-aligned response.
3. Study Common KPIs
Understand store performance metrics:
- Shrink = loss
- OSA = on-shelf availability
- CSAT = customer satisfaction
- Conversion = sales vs traffic
- Labor % = scheduling efficiency
- Waste % (Fresh)
- E-com picking accuracy.
4. Master Task Prioritization
Walmart uses a simple rule:
- Safety
- Compliance
- Customer needs
- Operational tasks
- Admin / paperwork.
Safety ALWAYS comes first.
5. Practice with Mock Tests
Mock assessments help you:
- Learn the scoring logic
- Reduce test anxiety
- Improve consistency
- Understand what Walmart considers “best practice”.
You can use our free Mock Test to adequately practice and prepare for the Walmart Manager Assessment.
Frequently Asked Questions (FAQs)
- How long is the Walmart Manager Assessment?
Usually 45–60 minutes, depending on the version.
2. Can I take the test from home?
Yes, it’s an online assessment.
3. Is the test the same for internal and external candidates?
The content is similar, but internal versions may include additional Walmart-specific scenarios.
4. Is there math on the assessment?
Yes, in the business reasoning section — usually basic percentages, shrink, labor ratios, and sales comparisons.
5. Do wrong answers penalize you heavily?
YES. Choosing unsafe, unethical, or overly harsh responses significantly lowers your score.
6. How do I know if I passed?
You receive a Recommended or Strongly Recommended rating.
7. Can you retake the test immediately?
No. There is a waiting period (length varies by role and region).
Conclusion
Final tips for success:
- Always put safety first
- Prioritize customer service
- Coach, don’t punish
- Follow HR compliance
- Use data to make decisions
- Stay calm and choose balanced actions
- Think like a leader, not an associate.
With practice and the right mindset, the Walmart Manager Assessment becomes much more predictable.
